Bedienungsanleitung BEKO B5W5841A (Seite 46 von 48) (Englisch)

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HOW TO OBTAIN SERVICE FOR YOUR APPLIANCE

Please keep your purchase receip t or other proof of p urchase details in a safe place; you will need to have this documentation

available should the product require attention under guarantee.

Please take a few moments to complete the details belo w, as you will need this information when you call us, or to use our

onlin e services. For help please visit beko.co.uk/support/model-finder

•The product model number is printed on the Operating Instruction Booklet / User guid e

•Th e product model and serial number is p rinted on th e Ratin g Label affixed to th e ap pliance.

•Th e Retailer (Purchased from) and Date of purchase will be printed on your purchase receipt or other proof o f

purchase paperwork

Recording of these details alone will not count as proof of purchase. A valid proof of purchase is required for req uesting

service under g uaran tee.

Model number Serial number Purchased from Date of purchase

For service under guarantee or for product advice please call our Customer Service Team

Before requesting service please check the troubleshooting guide in the Operating Instructions booklet or

our video support found beko.co.uk/support/ how-to-guides, as a charge may be levied where no fault is

found, even though your product may still be under guarantee.

After arran gin g a service visit please ensure th e area around the product must be easily accessible to th e Service

Representative, without the need for cabinets o r furniture to be remo ved o r mo ved .

It is your responsibility to ensure our Service Representatives have a clean and safe environment to carry

out any repairs.

Please have yo ur Model n umber and Serial number available when yo u call us, as you will be required to provide it prior to

booking a service visit

UK Mainland & Northern Ireland:

0333 207 9710

Landline or mobile calls to 0333 numbers cost no more than calls to geographic numbers 01 or 02 and are charged at the

basic rate. Calls from landlines and mobiles are included in free call packages but please check with your telephone service

provider for exact call charges.

Republic of Ireland:

01 862 3411

Service once the manufacturers guarantee has expired

If you have purchased an extended guarantee please refer to the instructions contained within the extended guarantee

agreement document, otherwise please call us using the appropriate number above, where service can be obtained at a

charge.

If you do not have any extended guarantee you can call the Customer Services Team for UK customers on 0330 123 1750

and ROI customers on 01 862 3411

Send us a secure message through o ur o nline contact us form. Please visit our website, click Contact Us and choose a

product support topic from the list of options. Co mplete the req uired details and click send messag e.

Product registrations

For UK registrations please visit beko.co.uk/reg ister and for the Rep ublic of Ireland visit beko.ie/reg ister.

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BEKO B5W5841A Seite 46

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