Bedienungsanleitung BEKO BCFDV3973 (Seite 23 von 24) (Englisch)

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HOW TO OBTAIN SERVICE FOR YOUR APPLIANCE

Please keep your purchase receipt or other proof of purchase details in a safe place; you will need to have

this documentation available should the product require attention under guarantee.

Please take a few moments to complete the details below, as you will need this information when you call

us, or to use our online services. When you call us you may be required to input your serial number into

your telephone keypad. For help please visit beko.co.uk/support/model-finder.

•The product model number is printed on the Operating Instruction Booklet / User guide.

•The product model and serial number is printed on the Rating Label affixed to the appliance.

•The Retailer (Purchased from) and Date of purchase will be printed on your purchase receipt or

other proof of purchase paperwork.

Recording of these details alone will not count as proof of purchase. A valid proof of purchase is required

for requesting service under guarantee.

Model number Serial number Purchased from Date of

purchase

For service under guarantee or for product advice please call our Contact centre

Before requesting service please check the troubleshooting guide in the Operating Instructions booklet, as

a charge may be levied where no fault is found, and even though your product may still be under

guarantee.

After arranging service the area around the product must be easily accessible to the Engineer, without the

need for cabinets or furniture to be removed or moved.

It is your responsibility to ensure our Engineers have a clean and safe environment to carry out any repairs.

Please have your Model number and Serial number available when you call us, as you may be required to

input your serial number into your telephone keypad during your call.

UK Mainland & Northern Ireland:

0333 207 9710

Landline or mobile calls to 0333 numbers cost no more than calls to geographic numbers 01 or 02, and

are charged at the basic rate. Calls from landlines and mobiles are included in free call packages but

please check with your telephone service provider for exact call charges.

Republic of Ireland:

01 862 3411

Service once the manufacturers guarantee has expired

If you have purchased an extended guarantee please refer to the instructions contained within the

extended guarantee agreement document, otherwise please call us using the appropriate number above,

where service can be obtained at a charge.

Should you experience any difficulty in obtaining service please call us on 0333 207 9710 or 01 862 3411.

Send us a secure message through our online contact us form. Please visit our website, click Contact Us and

choose a product support topic from the list of options. Complete the required details and click send message.

Product registrations

For UK registrations please visit beko.co.uk/register and for the Republic of Ireland visit beko.ie/register.

Recycling This product bears the selective sorting symbol for waste electrical and electronic

equipment (WEEE).

This means that this product must be handled pursuant to European Directive 2002/96/

EC in order to be recycled or dismantled to minimize its impact on the environment.

For further information, please contact your local or regional authorities.

Electronic products not included in the selective sorting process are potentially dangerous

for the environment and human health due to the presence of hazardous substances.

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BEKO BCFDV3973 Seite 23

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