Bedienungsanleitung BEKO BDFN15431 (Seite 52 von 52) (Englisch)

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HOW TO OBTAIN SERVICE FOR YOUR APPLIANCE

Please keep your purchase receipt or other proof of purchase details in a safe place; you will need to have this

documentation available should the product require attention under guarantee.

Please take a few moments to complete the details below, as you will need this information when you call us, or

to use our online services. For help please visit beko.co.uk/support/model-finder

•The product model number is printed on the Operating Instruction Booklet / User guide

•The product model and serial number is printed on the Rating Label affixed to the appliance.

•The Retailer (Purchased from) and Date of purchase will be printed on your purchase receipt or other

proof of purchase paperwork

Recording of these details alone will not count as proof of purchase. A valid proof of purchase is required for

requesting service under guarantee.

Model number Serial number Purchased from Date of purchase

For service under guarantee or for product advice please call our Customer Service Team

Before requesting service please check the troubleshooting guide in the Operating Instructions

booklet or our video support found beko.co.uk/support/how-to-guides, as a charge may be

levied where no fault is found, even though your product may still be under guarantee.

After arranging a service visit please ensure the area around the product must be easily accessible to the Service

Representative, without the need for cabinets or furniture to be removed or moved.

It is your responsibility to ensure our Service Representatives have a clean and safe

environment to carry out any repairs.

Please have your Model number and Serial number available when you call us, as you will be required to provide

it prior to booking a service visit

UK Mainland & Northern Ireland:

0333 207 9710

Landline or mobile calls to 0333 numbers cost no more than calls to geographic numbers 01 or 02 and are

charged at the basic rate. Calls from landlines and mobiles are included in free call packages but please check

with your telephone service provider for exact call charges.

Republic of Ireland:

01 862 3411

Service once the manufacturers guarantee has expired

If you have purchased an extended guarantee please refer to the instructions contained within the extended

guarantee agreement document, otherwise please call us using the appropriate number above, where service can

be obtained at a charge.

If you do not have any extended guarantee you can call the Customer Services Team for UK customers on 0330

123 1750 and ROI customers on 01 862 3411

Send us a secure message through our online contact us form. Please visit our website, click Contact Us and

choose a product support topic from the list of options. Complete the required details and click send message.

Product registrations

For UK registrations please visit beko.co.uk/register and for the Republic of Ireland visit beko.ie/register

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BEKO BDFN15431 Seite 52

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