BEKO UK AND IRELAND STANDARD MANUFACTURER GUARANTEE
TERMS AND CONDITIONS
Your new Beko product is guaranteed against faulty materials, defective components or
manufacturing defects.
The standard guarantee starts from the date of original purchase of the product, and
lasts for a period of twelve (12) months unless Beko plc (the “Manufacturer”) agrees
to extend the guarantee for the product in writing.
If you have purchased an American style Fridge freezer, the standard guarantee
starts from the date of original purchase of the product, and lasts for a period of
twenty four (24) months unless Beko plc (the “Manufacturer”) agrees to extend the
guarantee for the product in writing.
If you have any questions about the guarantee on your product (including how long it is
valid), please contact your retailer or our contact centre on 0333 207 9710 (UK and
Northern Ireland) or 01 862 3411 (Republic of Ireland)
This guarantee does not in any way diminish or affect your statutory rights in connection
with the product. This guarantee is in addition to your statutory rights as a consumer. If you
have any questions about these rights, please contact the retailer from which you
purchased the product. In certain circumstances, it is possible that your statutory rights
may offer additional or higher levels of protection than those offered under the terms of this
guarantee.
What is covered by this guarantee?
Repairs to the product required as a result of faulty materials, defective components
or manufacturing defects.
Functional replacement parts to repair a product.
The costs of a Beko Approved Engineer to carry out the repair.
What is not covered?
Transit and delivery damage.
Cabinet or appearance parts, including but not limited to control knobs, flaps and
handles.
Accessories and/or consumable items including but not limited to ice trays,
scrapers, cutlery baskets, filters and light bulbs.
Repairs necessary as a direct or indirect result of:
- Accidental damage, misuse or abuse of a product.
- An attempted repair of a product by anyone other than a Beko Approved
Engineer (the “Engineer”).
- Installation or use of a product where such installation or use fails to meet the
requirements contained in this guarantee or the User Instructions Booklet.
Repairs to a product operated at any time on commercial or non-residential
household premises (unless we have previously agreed to the installation
environment).
This guarantee is limited to the cost of repairing the product. To the extent permitted by
law, the Manufacturer does not accept and will not be held liable for any financial loss
incurred in connection with the failure of any product to operate in accordance with the
expected standards. Such financial loss includes but is not limited to loss arising from:
Time taken off work.
Damaged food, clothing or other items.
Meals taken at restaurants or from takeaways.
General compensation for inconvenience.
11
