Bedienungsanleitung BEKO DTBP8011 (Seite 25 von 28) (Englisch)

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HOW TO OBTAIN SERVICE FOR YOUR APPLIANCE

Please keep your purchase receipt or other proof of purchase details in a safe place; you will need to have this documentation

available should the product require attention under guarantee.

Please take a few moments to complete the details below, as you will need this information when you call us, or to use our

online services. When you call us you may be required to input your serial number into your telephone keypad. For help please

visit beko.co.uk/support/model-finder

• The product model number is printed on the Operating Instruction Booklet / User guide

• The product model and serial number is printed on the Rating Label affixed to the appliance.

• The Retailer (Purchased from) and Date of purchase will be printed on your purchase receipt or other proof of

purchase paperwork

Recording of these details alone will not count as proof of purchase. A valid proof of purchase is required for requesting

service under guarantee.

Model number

Serial number

Purchased from

Date of purchase

For service under guarantee or for product advice please call our Contact centre

Before requesting service please check the troubleshooting guide in the Operating Instructions booklet, as a charge may be

levied where no fault is found, and even though your product may still be under guarantee.

After arranging service the area around the product must be easily accessible to the Engineer, without the need for cabinets or

furniture to be removed or moved.

It is your responsibility to ensure our Engineers have a clean and safe environment to carry out any repairs.

Please have your Model number and Serial number available when you call us, as you may be required to input your serial

number into your telephone keypad during your call.

UK Mainland & Northern Ireland:

0333 207 9710

Landline or mobile calls to 0333 numbers cost no more than calls to geographic numbers 01 or 02, and are charged at the

basic rate. Calls from landlines and mobiles are included in free call packages but please check with your telephone service

provider for exact call charges.

Republic of Ireland:

01 862 3411

Service once the manufacturers guarantee has expired

If you have purchased an extended guarantee please refer to the instructions contained within the extended guarantee

agreement document, otherwise please call us using the appropriate number above, where service can be obtained at a

charge.

Should you experience any difficulty in obtaining service please call us on 0333 207 9710 or 01 862 3411

Send us a secure message through our online contact us form. Please visit our website, click Contact Us and choose a

product support topic from the list of options. Complete the required details and click send message.

Product registrations

For UK registrations please visit beko.co.uk/register and for the Republic of Ireland visit beko.ie/register.

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BEKO DTBP8011 Seite 25

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