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Refrigerator
User manual
UR584APW - UR584APS - UR4584S - UR4584W
EN /
Please read these instructions first before using your appliance
Thank you for choosing a Beko appliance.
Please take some time to read this user manual before using your appliance, to
ensure you know how to safely operate the controls and functions.
Carefully follow all unpacking and installation instructions to ensure the
appliance is correctly connected and fitted prior to use.
Please write your product model and serial number on the last page of this
user manual, and store in a safe location close to the appliance for easy future
reference.
This user manual may also be applicable for several other models. Differences
between models will be listed.
If you have any questions or concerns, please call our contact centre or find
help and information online at www.beko.co.uk
Symbols and their descriptions
This instruction manual contains the following symbols:
C Important information or useful usage tips.
A Warning against dangerous conditions for life and property.
B Warning against electric voltage.
A
A
A
C
SUPPLIER’S NAME MODEL IDENTIFIER (*)
INFORMATION
C
The model information as stored in the product data base
can be reached by entering following website and searching
for your model identifier (*) found on energy label.
https://eprel.ec.europa.eu/
EN
2
1 Your refrigerator 3
2 Warnings 4
Electrical requirements ........................... 5
Warning! This appliance must be
earthed .......................................................... 5
Energy saving tips .....................................6
Compliance with WEEE Directive and
Disposing of the Waste Product: ....... 7
Compliance with rohs directive: ......... 7
Package information ................................ 7
3 Installation 8
Transportation Instructions ..................8
Installation Instructions .........................8
4 Before operating 12
Final Check .................................................12
5 Using your refrigerator 13
Temperature Control And
Adjustment ................................................14
Defrosting ..................................................15
Freezer Compartment ...........................15
Changing the illumination lamp .......16
6 Maintenance and
cleaning 17
7 Do's and Don'ts 18
EN
3
1 Your refrigerator
C Figures that take place in this instruction manual are schematic and may not
correspond exactly with your product. If the subject parts are not included in
the product you have purchased, then it is valid for other models.
Congratulations on your choice of a Beko quality Appliance which has been
designed to give you service for many years.
2
5
6
3
8
7
4
1
9
11
10
1. Freezing compartment & ice tray
2. Interior light & Thermostat knob
3. Movable shelves
4. Defrost water collection channel
Drain tube
5. Crisper cover
6. Crisper
7. Adjustable front feet
8. Door shelves
9. Egg tray
10. Bottle shelf
11. Top trim
EN
4
2 Warnings
 Do not connect your
appliance to the electricity
supply until all packing and
transit protectors have been
removed.
 If transported horizontally
leave to stand upright for at
least 4 hours before switching
on to allow compressor oil to
settle
 If you are discarding an old
refrigerator with a lock or latch
fitted to the door, disable the
lock/latch, ensure that it is left
in a safe condition to prevent
the entrapment of young
children.
 This fridge/freezer must
only be used for its intended
purpose i.e the storing and
freezing of edible foodstuff.
 Do not dispose of the
appliance on a fire. At Beko,
the care and protection
of our environment is an
ongoing commitment. This
appliance which is among
the latest range introduced
is particularly environment
friendly. Your appliance
contains non CFC / HFC
natural substances in the
cooling system (Called
R600a) and in the insulation
(Called cyclopentane) which
are potentially flammable if
exposed to fire. Therefore,
take care not to damage, the
cooling circuit / pipes of the
appliance in transportation
and in use. In case of damage
do not expose the appliance
to fire or potential ignition
source and immediately
ventilate the room where the
appliance is situated.
 We suggest you contact your
local authority for disposal
information and facilities
available.
 To obtain the best possible
performance and trouble free
operation from your appliance
it is very important to carefully
read these instructions.
 On delivery, check to make
sure that the product is not
damaged and that all the parts
and accessories are in perfect
condition.
 Ensure that the plug remains
readily accessible. Do not use
multiple adapter or extension
cable.
 Failure to observe these
instructions may invalidate
your right to free service
during the guarantee period.
 Keep ventilation openings, in
the appliance enclosure or in
the built-in structure, clear of
obstruction.
 Do not damage the refrigerant
circuit.
 Do not use electrical
appliances inside the food
storage compartments of the
appliance, unless they are of
the type recommended by the
manufacturer.
EN
5
 We suggest you keep these
instructions in a safe place for
easy reference.
 This appliance can be used
by children aged from 8 years
and above and persons with
reduced physical, sensory
or mental capabilities or
lack of experience and
knowledge if they have
been given supervision or
instruction concerning use
of the appliance in a safe
way and understand the
hazards involved. Children
shall not play with the
appliance. Cleaning and user
maintenance shall not be
made by children without
supervision.
 Children should be supervised
to ensure that they do not
play with the appliance.
Electrical requirements
Before you insert the plug into
the wall socket make sure that
the voltage and the frequency
shown on the rating plate inside
the appliance corresponds to
your electricity supply.
Rating label is on the left hand
side of fridge inner liner.
We recommend that this
appliance be connected to the
mains supply via a suitable
switched and fused socket. The
appliance must be positioned
so that the plug is accessible.
WARNING:
When positioning the
appliance ensure the supply
cord is not trapped or damaged.
Should the mains lead of the
appliance become damaged or
should it need replacing at any
time, it must be replaced by a
special purpose made mains
lead which can only be obtained
from a Beko authorised service
agent.
Warning! This appliance
must be earthed
If the fitted moulded plug is
not suitable for your socket,
then the plug should be cut
off and an appropriate plug
fitted. Destroy the old plug
which is cut off as a plug with
bared cord could cause a shock
hazard if inserted into a socket
elsewhere in the house.
The moulded plug on this
appliance incorporates a 13
A fuse. Should the fuse need
to be replaced an ASTABEAB
approved BS 1362 fuse of the
same rating must be used. Do
not forget to refit the fuse
cover. In the event of losing the
fuse cover the plug must not be
used until a replacement fuse
cover has been fitted.
Colour of the replacement
fuse cover must be the same
colour as that visible on the pin
face of the plug. Fuse covers
are available from any good
electrical store.
EN
6
FITTED WITH
BS 1362 13A FUSE ALWAYS
FIT BS 1362 REPLACEMENT
CARTRIDGE FUSE
GREEN &
YELLOW
OR
GREEN
N
BLUE
OR
BLACK
L
BROWN
OR
RED
22mm.
6mm.
6mm.
6mm. 32mm.
12mm.
FUSE
CORD GRIP
Important! Fitting A
Different Plug
1. As the colours of the wires
in the mains lead of this
appliance may not correspond
with the coloured markings
identifying the terminals in
your plug proceed as follows:
(See diagram).
2. Connect the green-yellow
or green (Earth) wire to the
terminal in the plug marked
‘E’ or with the symbol or
coloured green and yellow or
green.
3. Connect the blue (Neutral)
wire to the terminal in the plug
marked ‘N’ or coloured black.
4. Connect the brown (Live) wire
to the terminal in the plug
marked ‘L’ or coloured red.
5. With alternative plugs a 13
A fuse must be fitted either
in the plug or adaptor or in
the main fuse box. If in doubt
contact a qualified electrician.
Energy saving tips
1. Ensure your appliance is
installed in a well ventilated
area.
2. Ensure the time between
buying chilled/frozen food
and placing them in your
appliance is kept at minimum,
particularly in summer. We
recommend you use a cool
bag or a special carrier bag to
carry perishable food.
3. Do not leave the door (s) of
your appliance open longer
than necessary and ensure
they are closed properly after
each opening.
4. Defrost frozen food in the
fridge compartment, so that
frozen food acts as an ice pack
to assist cooling in the fridge.
5. Energy consumption of this
appliance is measured while
freezer compartment is
loaded without use of top
shelf lid and the drawers
except the bottom drawer.
It is advised that freezer
compartment is loaded
without use of drawers except
the bottom drawer in order
to achieve maximum loading
capacity.
EN
7
Compliance with WEEE
Directive and Disposing of
the Waste Product:
This product complies
with EU WEEE
Directive (2012/19/
EU). This product
bears a classification
symbol for waste
electrical and electronic
equipment (WEEE).This product
has been manufactured with
high quality parts and materials
which can be reused and are
suitable for recycling. Do not
dispose of the waste product
with normal domestic and other
wastes at the end of its service
life. Take it to the collection
center for the recycling of
electrical and electronic
equipment. Please consult your
local authorities to learn about
these collection centers.
Compliance with rohs
directive:
The product you have
purchased complies with EU
RoHS Directive (2011/65/EU).
It does not contain harmful and
prohibited materials specified
in the Directive.
Package information
Packaging materials of the
product are manufactured
from recyclable materials in
accordance with our National
Environment Regulations. Do
not dispose of the packaging
materials together with the
domestic or other wastes. Take
them to the packaging material
collection points designated by
the local authorities.
EN
8
3 Installation
Transportation
Instructions
1. The appliance should be
transported only in a vertical upright
position. The packing as supplied
must be intact during transportation.
2. If during the course of
transport the appliance has to be
transported horizontally, it must only
be laid on its right hand side when
standing in the frontof the appliance.
After bringing it to upright position,it
must not be operated for at least 4
hours to allow the system to settle.
3. Failure to comply with the
above instructions could result in
damage occuring to the appliance.
The manufacturer will not be held
responsible if these instructions are
disregarded.
4. The appliance must be
protected against rain, moisture and
other atmospheric influences.
5. Empty any water in the drain
tray before moving see section
“Defrosting” and “Cleaning & Care” for
further information
Important: Make sure the plastic
evaporating pan at the back of the
product collects water properly.
Important:Care must be taken while
cleaning / carrying the appliance to
avoid touching the bottom of the
condenser metal wires at the back of
theappliance as you might injure your
fingers and hands.
Important:This appliance is not
designed for stacking with any
otherappliance.When positioning
your appliance, take care not to
damage your flooring, pipes,wall
coverings etc. Do not move the
appliance by pulling by the door or
handle.Do not attempt to sit or stand
on top of your appliance as it is not
designed forsuch use. You could injure
yourself or damage the appliance.
Important:Make sure that mains
cable is not caught under the
applianceduring and after carrying
/ moving the appliance, to avoid
the mains cablebecoming cut or
damaged.”Do not allow children to
play with the appliance or tamper
with the controls.BEKO declines
to accept any liability should the
instructions not be followed.
Installation Instructions
1. If possible avoid placing the
appliance near cookers, radiators or in
direct sunlight as this will cause the
compressor to run for long periods. If
installed next to a source of heat or
refrigerator, maintain the following
minimum side clearances:
From Cookers 2” (50 mm)
From Radiators 12” (300 mm)
From Refrigerators or Larder Fridge
1” (25 mm)
2. No gap is required at sides
and top. See item 3 below to ensure
a gap is obtained at the rear of the
appliance. If a gap is available on side
and top, retain it if possible as it would
improve the air circulation around the
appliance.
3. Fit the two plastic wall spacers
supplied with the appliance rotating
1/4 turn to the condenser at the back
of the refrigerator (see diagram).
EN
9
4. The appliance should be
located on a smooth surface. The two
front feet can be adjusted as required.
To ensure that, your appliance is
standing upright adjust the two
front feet by turning clockwise or
anti-clockwise, until the product is in
firm contact with the floor. Correct
adjustment of feet avoids excessive
vibration and noise.
5. Refer to “Cleaning and Care”
section to prepare your appliance for
use.
6. This appliance has been
designed to operate in ambient
temperatures between +10 and +32
degrees C (50 and 90 degrees F).
There fore if the appliance is installed
in an unheated / cold room (E.g.:
Conservatory /annex / shed / garage
etc.) then the appliance may not
operate and as a result the storage
time of food may be reduced.
7. A special receptacle is supplied
to store the mains plug during transit.
The receptacle is fixed at the back of
the cabinet, on the right hand side of
the compressor. (See diagram) Gently
remove the plug from the receptacle.
Never pull the mains cord, you may
damage the appliance. In the case
of transportation, ensure you locate
the plug in the receptacle provided to
avoid transit damage.
8. The space in the room where
the appliance is installed must not be
smaller than 10 cubic metres.
9. Your product requires adequate
air circulation to function efficiently.
If the product will be placed in an
alcove, remember to leave at least 5
cm clearance between the product
and the ceiling, rear wall and the side
walls.If the product will be placed
in an alcove, remember to leave at
least 5 cm clearance between the
product and the ceiling, rear wall and
the side walls. Check if the rear wall
clearance protection component is
present at its location (if provided
with the product). If the component
is not available, or if it is lost or fallen,
position the product so that at least
5 cm clearance shall be left between
the rear surface of the product and
the wall of the room. The clearance
at the rear is important for efficient
operation of the product.
WARNING
Do not locate extension sockets
or charging transformers/power
supplies or Lithium-Ironbattery
operated products adjacent to the
compressor as they could overheat.
EN
10
1. Switch off at the socket outlet
and pull out the mains plug.
2. Remove all food, loose items
and fittings from inside the appliance
and door shelves.
3. Carefully tilt the appliance
on its back side. (1) (You may need
somebody to help you.) Take care not
to damage the appliance by laying
on some protective material (e.g. its
original packaging). Make sure that
you tilt the appliance on its back side,
otherwise compressor oil may block
the pipes and you may damage the
appliance.
4. Unscrew and remove the LHS
front feet and bolt (2).
5. Unscrew the bolts and remove
the bottom hinge while holding the
door (3).
6. Remove the door carefully from
the top hinge by sliding down wards
(4).
7. Reposition top hinge bushing
and blanking plug on the opposite
side and stand the door safely (5).
You may find it easier to remove the
bushing and the plug with the tip of
a small screwdriver. Take care not to
mark the door.
8. Reposition the top hinge on
the opposite side (6 and 11).
9. Unscrew and remove the
freezer compartment door plastic
hinge while holding the door (7).
10. Remove the door (8).
11. Reposition the plastic hinge
bushing on the opposite side (9 and
12) after removing the plug.
12. Reposition the door catch on
the opposite side (10 and 15) after
removing the plug, while removing
the plug on inner liner.
13. Reverse the door and refit (13).
14. Fit the plastic hinge (14) while
removing the plugs on inner liner.
15. To refit the door, locate the
top hinge in the door, attach to the
cabinet and hold the door (18).
16. Fit the bottom hinge (19). If
necessary adjust and then tighten
the bolts. Ensure,that the door opens
and closes easily and that there are
no gaps allowing air into the cabinet.
If there are gaps between the door
seal and the cabinet,adjust the door
seal by gently pulling away from the
door using fingers.
17. Fit the other front feet (20).
18. Fit the plugs on the holes on
inner liner (16 and 17).
19. Carefully stand your appliance.
(You may need somebody to help
you.)Adjust the front feet (See
Installation Instructions)
20. Put back all, loose items and
fittings.
21. Wait for at least 4 hours to
allow the system to settle before
switching on.Spare plastic parts
supplied with the appliance are
for your future use during door
repositioning.
EN
11
REPOSITIONING THE DOOR
Follow the step by step instructions and the diagram below. Numbers in
brackets refer to diagrams.
EN
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4 Before operating
Final Check
Before you start using the fridge/
freezer check that:
1. For a freestanding appliance;
‘this refrigerating appliance is not
intended to be used as a built-in
appliance’ .
2. The feet have been adjusted
for perfect levelling.
3. The interior is dry and air can
circulate freely.
4. Clean the interior as
recommended under “Cleaning And
Care.”
5. Insert the plug into the wall
socket and switch on the electricity
supply. When the door is open the
interior light will come on.
6. You will hear a noise as the
compressor starts up. The liquid and
gases sealed within the refrigeration
system may also give rise to noise,
whether the compressor is running or
not which is quite normal.
7. Slight undulation of the top of
the cabinet is quite normal due to the
manufacturing process used, so do
not worry, it is not a defect.
8. We recommend that you set
the thermostat knob at 3 (three)
and monitor the temperature to
ensure the appliance maintains
desired storage temperatures (See
section Temperature Control and
Adjustment).
9. Do not load the appliance
immediately it is switched on. Wait
until the correct storage temperature
has been reached. We recommend
that you check the temperature
with an accurate thermometer
(see; Temperature Control and
Adjustment).
Important Note :Ice formation at
the back is normal, do not worry.
(See Defrosting)
EN
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5 Using your refrigerator
Arrangement Examples (See
diagram).
1. 4-star freezer compartment
2. Baked, chilled cooked food,
dairy products.
3. Meat, sausages, cold cuts, cans.
4. Fruit, vegetables, salads.
5. Tubes, small bottles and cans.
6. Egg tray.
7. Butter, cheese, dairy products.
8. Beverages, large bottles.
The following guidelines and
recommendations are suggested to
obtain the best results and storage
hygiene.
1. Appliance is for the short term
storage of fresh food and drinks and
frozen food.
2. Cooked dishes must be stored
in airtight covered containers and
are best placed on either of the
removable shelves.
3. Fresh wrapped produce can be
placed on the shelf. Fresh fruit and
vegetables should be cleaned and
stored in the crisper bins.
4. Bottles can be placed in the
door section.
5. To store raw meat, wrap in
polythene bags and place on the
lowest shelf. Do not allow to come
into contact with cooked food to avoid
contamination. For safety, only store
raw meat for two to three days.
6. Shelves incorporate rear stops
and tilting for storing bottles. Lift
shelf to clear grooves when adjusting.
7. To tilt a shelf place the back of
the shelf one level below the front
of the shelf. To remove a tilted shelf,
first release the back off the grooves
and then pull it.
2
3
5
6
7
4
1
8
.
.
.
.
.
.
.
EN
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8. Keep the food packed, wrapped
or covered. Allow hot food and
beverages to cool before placing them
in the fridge. Do not store explosive
substances in the refrigerator. High
proof alcohol must be stored upright
in sealed containers. Left over canned
food should not be stored in the can.
9. Side handle to be fitted by the
user (Supplied in the appliance)
10. Some fruit and vegetables
suffer damage if kept at temperatures
near 0 degrees centigrade. Therefore
wrap pineapples, melon, cucumbers,
tomatoes and similar produce in
polythene bags.
11. Shelves, racks, crisper bins,
dairy compartments, drawers, bottle
grippers are all removable.
12. Always wrap food using a
suitable packaging material before
storing in your appliance to avoid
contact with the appliance surface
and food remains for hygiene reasons.
Temperature Control And
Adjustment
Operating temperatures are
controlled by the thermostat (see
diagram). Settings may be made from
1 to 5, the coldest position.
When the appliance is switched
on for the first time, the thermostat
should be adjusted so that after 24
hours, the average fridge temperature
is no higher than +5°C (+41°F).
We recommend you set the
thermostat halfway between the 1
and 5 setting and monitor to obtain
the desired temperature i. e. towards
5 you will obtain a colder fridge
temperature and vice versa.
Some sections of the fridge may be
cooler or warmer ( such as the salad
crisper and the top part of the cabinet
) which is quite normal.Over ambient
temperatures of 25°C (77°F)
especially in summer turn the
thermostat knob towards 5.
Under ambient temperatures
of 25°C (77°F) turn the
thermostat knobto a half way
position.
Frequent door opening cause
higher internal temperatures,
so close the door as soon as
possible after use.In case of a
temporary ice build up in the
fridge compartment reduce
the thermostat setting to 1,
monitoring at the same time
that the fridge temperature
is maximum +5 degrees C
(41 degrees F). Once the ice
build up disappears and the
appliance starts auto defrosting again
as normal, then you may increase the
thermostat setting, if required.
EN
15
Freezer Compartment
Defrosting is very easy and without
mess thanks to a special defrost
collection basin.
Defrost twice a year or when a
frost layer of around 7 mm (1/4") has
formed.
To start defrosting procedure switch
off the appliance at the socket outlet
and pull out the mains plug.
All food should be wrapped in several
layers of newspaper and stored in a
cool place (e.g. fridge or larder).
Containers full of warm water may
be placed carefully in the freezer to
speed up the defrosting.
Defrosting
The larder fridge defrosts
automatically.
The defrosting water runs to the
drain tube via a collection channel and
is evaporated in a special container
(1)at the back of the appliance (see
diagram).
During defrosting water droplets
may format the back of the larder
fridge where concealed evaporator is
located. Some droplets may remain on
the liner and refreeze when defrosting
is completed.
Do not use pointed or sharp edged
objectssuch as knives, forks to remove
the droplets which have refreezed.
If at any time the defrost water does
not drain from the collection channel,
check to ensure that no food particles
have blocked the drain tube. The drain
tube can be cleared by pushing the
special plastic plunger provided down
the drain tube.
1
2
EN
16
Changing the illumination
lamp
To change the Bulb/LED used for
illumination of your refrigerator, call
your AuthorisedService.
The lamp(s) used in this appliance
is not suitable for household room
illumination. The intended purpose
of this lamp is to assist the user to
place foodstuffs in the refrigerator/
freezer in a safe and comfortable
way.The lamps used in this appliance
have to withstand extreme physical
conditions such as temperatures
below -20 °C.
(only chest and upright freezer)
EN
18
7 Do's and Don'ts
Do- Clean and defrost your appliance
regularly (See "Defrosting")
Do- Keep raw meat and poultry
below cooked food and dairy products.
Do- Take off any unusable leaves on
vegetables and wipe off any soil.
Do- Leave lettuce, cabbage, parsley
and cauliflower on the stem.
Do- Wrap cheese firstly in
greaseproof paper and then in a
polythene bag excluding as much air
as possible. For best results take out
of the fridge compartment an hour
before eating.
Do- Wrap raw meat and poultry
loosely in polythene or aluminium foil.
This prevents drying.
Do- Wrap fish in polythene bags.
Do- Wrap food which have a strong
odour or can dry out in polythene
bags, aluminium foil or place in an
airtight container.
Do- Wrap bread well to keep it fresh.
Do- Chill white wines, beer, lager and
mineral water before serving.
Do- Check contents of the freezer
every so often.
Do- Keep food for as short a time as
possible and adhere to "Best Before",
"Use by" etc. dates.
Do- Store commercially frozen food
in accordance with the instructions
given
on the packets that you buy.
Do- Always choose high quality fresh
food and be sure it is thoroughly clean
before you freeze it.
Do- Prepare fresh food for freezing
in small portions to ensure rapid
freezing.
Do- Wrap all food in aluminium foil
or freezer quality polythene bags and
make sure any air is excluded.
Do- Wrap frozen food when you buy
it and put it in to the freezer as soon
as possible.
Do- Defrost food in the fridge
compartment.
Do- Remove ice cream from the
freezer 10-20 minutes before serving.
Don't- Store bananas in your fridge
compartment.
Don't- Store melon in your fridge. It
can be chilled for short periods as long
as it is wrapped to avoid it flavouring
other food.
Don't- Store poisonous or any
dangerous substances in your
appliance. It has been designed for the
storage of edible foodstuffs only.
Don't- Consume food which has been
stored for an excessive time in the
fridge.
Don't- Store cooked and fresh food
together in the same container.
They should be packaged and stored
seperately.
Don't- Let defrosting food or food
juices drip onto food.
Don't- Leave the door open for long
periods as this will make the appliance
more costly to run and cause excessive
ice formation.
Don't- Use pointed sharp edged
objects such as knives, forks to remove
the ice.
Don't- Put hot food into the appliance.
Let it cool down first.
Don't- Put liquid-filled bottles or
sealed cans containing carbonated
liquids into the freezer as they may
burst.
EN
19
Don't- Exceed the maximum freezing
loads (4 kg in any 24 hours) when
freezing fresh food.
Don't- Give children ice-cream and
water ices direct from the freezer. The
low temperature may cause 'freezer
burns' on lips.
Don't- Freeze fizzy drinks.
Don't- Try to keep frozen food which
has thawed, it should be eaten within
24 hours or cooked and refrozen.
Don't- Remove items from the
freezer with wet hands.
Don’t- Leave frozen food at room
temperature to thaw; the best way to
defrost ood is to put it in the fridge to
thaw slowly. Make sure
EN
20
BEKO UK AND IRELAND STANDARD MANUFACTURER GUARANTEE
TERMS AND CONDITIONS
Your new Beko product is guaranteed against faulty materials, defective
components or manufacturing defects.
The standard guarantee starts from the date of original purchase of the product,
and lasts for a period of twelve (12) months unless Beko plc (the “Manufacturer”)
agrees to extend the guarantee for the product in writing.
If you have purchased an American style Fridge freezer, the standard guarantee
starts from the date of original purchase of the product, and lasts for a period of
twenty four (24) months unless Beko plc (the “Manufacturer”) agrees to extend
the guarantee for the product in writing.
If you have any questions about the guarantee on your product (including how
long it is valid), please contact your retailer or our contact centre on
0333 207 971(UK and Northern Ireland) or 01 862 3411 (Republic of Ireland)
This guarantee does not in any way diminish or affect your statutory rights
in connection with the product. This guarantee is in addition to your statutory
rights as a consumer. If you have any questions about these rights, please contact
the retailer from which you purchased the product. In certain circumstances,
it is possible that your statutory rights may offer additional or higher levels of
protection than those offered under the terms of this guarantee.
What is covered by this guarantee?
 Repairs to the product required as a result of faulty materials, defective
components or manufacturing defects.
 Functional replacement parts to repair a product.
 The costs of a Beko Approved Engineer to carry out the repair.
What is not covered?
 Tr a n s i t a n d d e l i v e r y d a m a g e.
 Cabinet or appearance parts, including but not limited to control knobs, flaps and
handles.
 Accessories and/or consumable items including but not limited to ice trays,
scrapers, cutlery baskets, filters and light bulbs.
 Repairs necessary as a direct or indirect result of:
- Accidental damage, misuse or abuse of a product.
- An attempted repair of a product by anyone other than a Beko Approved
Engineer (the “Engineer”).
- Installation or use of a product where such installation or use fails to
meet the requirements contained in this guarantee or the User Instructions
Booklet.
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21
 Repairs to a product operated at any time on commercial or non-residential
household premises (unless we have previously agreed to the installation
environment).
This guarantee is limited to the cost of repairing the product. To the extent
permitted by law, the Manufacturer does not accept and will not be held liable
for any financial loss incurred in connection with the failure of any product to
operate in accordance with the expected standards. Such financial loss includes
but is not limited to loss arising from:
 Time taken off work.
 Damaged food, clothing or other items.
 Meals taken at restaurants or from takeaways.
 General compensation for inconvenience.
Important Notes
1. Your product is designed and built for domestic household use only.
2. The guarantee will automatically be void if the product is installed or is
used in commercial or non-residential domestic household premises, unless
we have previously agreed to the installation environment.
3. The product must be correctly installed, located and operated in
accordance with the instructions contained in the User Instructions Booklet
provided with your product.
4. Professional installation by a qualified Electrical Domestic Appliance
Installer is recommended for all Washing Machines, Dishwashers and Electric
Cookers (as incorrect installation may result in you having to pay for the cost
of repairing the product).
5. Gas Cookers must be professionally installed by a Gas Safe (or Gas
Networks Ireland for Republic of Ireland) registered gas installer.
6. This guarantee is given in respect of products purchased and used
within the United Kingdom and the Republic of Ireland.
7. This guarantee is effective from the initial date of purchase of a new
product from an authorised retailer and will be void if the product is resold.
8. This guarantee does not apply to graded sales (where the product is
purchased as a “second”).
9. Possession of a copy of these terms and conditions does not
necessarily mean that a product has the benefit of this guarantee. If you have
any questions, please call our Call Centre on the number set out above.
10. The Manufacturer reserves the right to terminate the guarantee if its
staff or representatives are subjected to physical or verbal abuse in the course
of carrying out their duties.
11. Optional extras, where available (i.e. extendable feet) are supplied on a
chargeable basis only.
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Does Beko offer replacements?
This is a repair-only guarantee. On occasion, the Manufacturer may at its sole
discretion, replace your product with a new product instead of carrying out a
repair. Where a replacement is offered, this would normally be an identical model
but when this is not possible, a model of similar specification will be provided.
The Manufacturer will cover the costs and arrange for the delivery of the new
product and for the return of the old product. Any costs related to disconnecting
the faulty product and installing the replacement product will not be borne by
the Manufacturer unless previously agreed to in writing. The original guarantee
will continue to apply to the replacement product; the new product will not
come with a new guarantee.
When will the repair take place?
Our Engineers work Monday to Friday 9.00am to 5.00pm. Appointments
outside these hours may be possible at the sole discretion of the Manufacturer
but cannot be guaranteed. Whilst our Engineers will endeavour to minimize
inconvenience and to meet requests for specific timed appointments, this
cannot be guaranteed. We will not be liable for delays or if it is unable to carry
out a repair because a convenient appointment cannot be arranged.
Will there be any charge for the repairs?
It is your responsibility to provide evidence to the Engineer that your product is
covered by this guarantee with a proof of purchase. The Manufacturer reserves
the right to charge for the reasonable cost of any service call if:
 Yo u c a n no t p ro v i d e e v i d e n c e t h a t y o u r p r o d u c t i s c o v e re d b y t h i s g u a r a n t e e .
 Where a service call has been made and the engineer finds that there is no fault
with your product.
 That your product has not been installed or operated in accordance with the
User Instructions Booklet.
 That the fault was caused by something other than faulty materials, defective
components or manufacturing defects.
 For missed appointments.
Payment of these costs are due immediately upon the Engineer providing you
with an invoice. The Manufacturer reserves the right to terminate the guarantee
if you fail to pay the costs for the service call in a timely manner.
If you are a resident of the United Kingdom, this guarantee will be governed
by English law and subject to the English Courts, save where you live in another
part of the United Kingdom, in which case the law and courts of that location
will apply.
EN
23
If you are resident in the Republic of Ireland, this guarantee will be governed by
Irish law and the Irish courts will have jurisdiction.
This guarantee is provided by Beko plc. Beko House, 1 Greenhill Crescent,
Watford, Hertfordshire. WD18 8QU.
Beko plc is registered in England and Wales with company registration
number 02415578
BEKO UK AND IRELAND BUILT-IN APPLIANCES GUARANTEE TERMS
AND CONDITIONS
If you have purchased a built-in or integrated appliance, and registered it
within 90 days of purchase by completing the online registration form, then
the standard 12 month guarantee will be extended to 24 months, under the
same terms and conditions as detailed in our Standard Guarantee Terms and
Conditions.
HOW TO OBTAIN SERVICE FOR YOUR APPLIANCE
Please keep your purchase receipt or other proof of purchase details in a safe
place; you will need to have this documentation available should the product
require attention under guarantee.
Please take a few moments to complete the details below, as you will need this
information when you call us, or to use our online services. When you call us you
may be required to input your serial number into your telephone keypad. For
help please visit beko.co.uk/support/model-finder
 The product model number is printed on the Operating Instruction Booklet /
User guide
 The product model and serial number is printed on the Rating Label affixed to
the appliance.
 The Retailer (Purchased from) and Date of purchase will be printed on your
purchase receipt or other proof of purchase paperwork
Recording of these details alone will not count as proof of purchase. A valid
proof of purchase is required for requesting service under guarantee.
Model number Serial number Purchased from Date of purchase
EN
24
For service under guarantee or for product advice please call our
Contact centre
Before requesting service please check the troubleshooting guide in the
Operating Instructions booklet, as a charge may be levied where no fault is
found, and even though your product may still be under guarantee.
After arranging service the area around the product must be easily accessible
to the Engineer, without the need for cabinets or furniture to be removed or
moved.
It is your responsibility to ensure our Engineers have a clean and safe
environment to carry out any repairs.
Please have your Model number and Serial number available when you call us,
as you may be required to input your serial number into your telephone keypad
during your call.
UK Mainland & Northern Ireland:
0333 207 9710
Landline or mobile calls to 0333 numbers cost no more than calls to geographic
numbers 01 or 02, and are charged at the basic rate. Calls from landlines and
mobiles are included in free call packages but please check with your telephone
service provider for exact call charges.
Republic of Ireland:
01 862 3411
Service once the manufacturers guarantee has expired
If you have purchased an extended guarantee please refer to the instructions
contained within the extended guarantee agreement document, otherwise
please call us using the appropriate number above, where service can be
obtained at a charge.
Should you experience any difficulty in obtaining service please call us on 0333
207 9710 or 01 862 3411
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Contact us though our website
Send us a secure message through our online contact us form. Please visit our
website, click Contact Us and choose a product support topic from the list of
options. Complete the required details and click send message.
Product registrations
For UK registrations please visit beko.co.uk/register and for the Republic of
Ireland visit beko.ie/register.
20

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