Bedienungsanleitung BEKO WDIK854451 (Seite 40 von 56) (Englisch)

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40 / EN Washer-Dryer / User Manual

7 Troubleshooting

Programmes won’t start after the loading door has

been closed.

• You did not press the Start/Pause/Cancel button.>>>

*Press the

Start/Pause/Cancel button.

• If the load is too much, it might be hard for the loading door to be

closed.>>>

*Load less laundry and make sure that the loading

door is closed properly.

Programme cannot be started or selected.

• The machine may have switched itself to self-protection mode

due to a supply problem (mains voltage, water pressure etc.).

>>>

To cancel the programme, turn the Programme Selection

knob to select another programme. Previous programme will

be cancelled. (see. “Cancellation of programme”)

Water inside the machine.

• There might be some water remaining in the product due to the

quality control processes carried out during production. >>>

This is not a failure, water does not harm the machine.

Water is leaking from the bottom of the machine.

• There might be a problem with the hoses or the pump filter.

>>>

Make sure that the seals of the water inlet hoses are

securely fitted. Attach the hose to the tap tightly.

• Pump filter might not be closed securely. >>>

Make sure that

the pump filter is closed securely.

Machine does not take in water.

• Tap might be turned off. >>>

Turn on the taps.

• Water inlet hose might be bent. >>>

Flatten the hose.

• Water inlet filter might be clogged. >>>

Clean the filter.

• Loading door might not be closed. >>>

Close the loading door.

Machine does not drain water.

• Water drain hose might be clogged or twisted. >>>

Clean or

flatten the hose.

• Pump filter might be clogged. >>>

Clean the pump filter.

Machine vibrates or makes noise.

• Machine might be unbalanced. >>>

Adjust the feet to level the

machine.

• A hard substance might have entered the pump filter. >>>

Clean the pump filter.

• Transportation safety bolts might not be removed. >>>

Remove the transportation safety bolts.

• The amount of laundry might be too little. >>>

Add more

laundry to the machine.

• The machine might be overloaded with laundry. >>>

Take out

some of the laundry from the machine or distribute the load by

hand to balance it evenly in the machine.

• The machine might be in contact with a hard surface. >>>

Make sure that the machine is not in contact with anything.

Machine stopped shortly after the programme started.

• The machine might have stopped temporarily due to low

voltage. >>>

It will resume running once the voltage returns to

a normal level.

Machine directly discharges the water it takes in.

• The drain hose might be at an inappropriate height. >>>

Connect the water drain hose as described in the user manual.

No water can be seen in the machine during

washing.

• Water level cannot be seen outside the machine. This is not a

failure.

Loading door cannot be opened.

• Door lock might be enabled because of the water level in the

machine. >>>

Drain the water by running the Pump or Spin

programme.

• Machine might be heating the water or at the spinning

step.>>>

Wait until the programme is complete.

• The loading door might be jammed due to the pressure it is

exposed to. >>>

Hold the grip, push and pull the loading door

to free it from the pressure and open it.

• The loading door will not open if there is no power. >>>

open the loading door, open the pump filter cap and pull down

the emergency handle positioned at the rear side of the said

cap. See “Loading door lock”

Washing takes longer than specified in the user

manual.(*)

• Water pressure might be low. >>>

Since the amount of the

water has decreased, the machine will wait until it takes

adequate water to avoid poor washing quality. Therefore, the

washing time extends.

• Voltage might be low. >>>

If the supply voltage is low, the

washing time is extended to prevent poor washing quality.

• Inlet temperature of water might be too low. >>>

The time

required to heat up the water extends in cold seasons. Also,

washing time can be extended to avoid poor washing results.

• The number of rinsing cycles and/or the amount of rinsing

water might have increased. >>>

When a better rinsing

performance is needed, the machine increases the amount of

rinsing water, and adds another rinsing cycle, if necessary.

• Excessive foam might have formed due to use of too much

detergent, and the automatic foam absorption system might

have been activated. >>>

Use the recommended amount of

detergent.

Programme time does not countdown. (On models

with display) (*)

• The timer may stop during water intake. >>>

The timer

indicator will not count down until the machine takes in an

adequate amount of water. When the amount of the water

taken in decreases, the machine will wait until it takes in

enough water to avoid poor washing results. Timer indicator

will resume countdown after this.

• The timer indicator might stop during heating. >>>

The timer

indicator will not count down until the machine reaches the

selected temperature.

• The timer indicator might stop during spinning. >>>

The

automatic unbalanced load detection system might have been

activated due to uneven distribution of the laundry in the drum.

BEKO WDIK854451 Seite 40

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