Bedienungsanleitung BEKO WEX104064E0 (Seite 35 von 40) (Englisch)

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35 / EN Washing Machine / User’s Manual

Problem Cause Solution

Detergent residue in the detergent

drawer. (**)

Detergent was put in wet drawer. • Dry the detergent drawer before putting in

detergent.

Detergent has gotten damp. • Keep detergents closed in an environment free

of humidity and do not expose them to excessive

temperatures.

Water pressure is low. • Check the water pressure.

The detergent in the main wash compartment got

wet while taking in the prewash water. Holes of the

detergent compartment are blocked.

• Check the holes and clean if they are clogged.

There is a problem with the detergent drawer valves. • Call the Authorised Service Agent.

Detergent was mixed with the softener. • Do not mix the softener with detergent. Wash and

clean the drawer with hot water.

Regular drum cleaning is not applied. • Clean the drum regularly. For this procedure,

please see "Cleaning the loading door and the

drum".

Too much foam forms inside the

product. (**)

Improper detergents for the washing machine is used. • Use detergents appropriate for the washing

machine.

Excessive amount of detergent is used. • Use only sufficient amount of detergent.

Detergent was stored under improper conditions. • Store detergent in a closed and dry location. Do

not store in excessively hot places.

Some meshed laundry such as tulle may foam too

much because of their texture.

• Use smaller amounts of detergent for this type

of item.

Detergent was put in the wrong compartment. • Put the detergent in the correct compartment.

Softener is being taken early by the product. • There may be problem in the valves or in the

detergent drawer. Call the Authorised Service

Agent.

Foam is overflowing from the

detergent drawer.

Too much detergent is used. • Mix 1 tablespoonful softener and ½ l water and

pour into the main wash compartment of the

detergent drawer.

• Put detergent into the product suitable for the

programmes and maximum loads indicated in

the “Programme and consumption table”. When

you use additional chemicals (stain removers,

bleaches and etc.), reduce the amount of

detergent.

Laundry remains wet at the end of

the programme. (*)

Excessive foam has occurred and automatic foam

absorption system has been activated due to too

much detergent usage.

• Use recommended amount of detergent.

(*) The product does not switch to spinning step when the laundry is not evenly distributed in the drum to prevent any damage to the

product and to its surrounding environment. Laundry should be rearranged and re-spun.

(**) Regular drum cleaning is not applied. Clean the drum regularly. See 4.4.2

AWARNING: If you cannot eliminate the problem although you follow the instructions in this section, consult your dealer or

the Authorised Service Agent. Never try to repair a nonfunctional product yourself.

AWARNING: Check the HomeWhiz section for the relevant troubleshooting information.

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BEKO WEX104064E0 Seite 35

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