Bedienungsanleitung BEKO WMB 51021 W (Seite 32 von 36) (Englisch)

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Washing Machine / User‘s Manual

Troubleshooting

Washing performance is poor: Oily stains appeared on the laundry.

• Regulardrumcleaningisnotapplied.>>>Clean the drum regularly. For this, please see 7.2.

Washing performance is poor: Clothes smell unpleasantly.(**)

• Odoursandbacterialayersareformedonthedrumasaresultofcontinuouswashingatlowertemperaturesand/

orinshortprogrammes.>>>Leave the detergent drawer as well as the loading door of the machine ajar after

each washing. Thus, a humid environment favorable for bacteria cannot occur in the machine.

Colour of the clothes faded.(**)

• Excessivelaundrywasloadedin.>>>Do not load the machine in excess.

• Detergentinuseisdamp.>>>Keep detergents closed in an environment free of humidity and do not expose

them to excessive temperatures.

• Ahighertemperatureisselected.>>>Select the proper programme and temperature according to the type and

soiling degree of the laundry.

It does not rinse well.

• Theamount,brandandstorageconditionsofthedetergentusedareinappropriate.>>>Use a detergent

appropriate for the washing machine and your laundry. Keep detergents closed in an environment free of

humidity and do not expose them to excessive temperatures.

• Detergentisputinthewrongcompartment.>>>If detergent is put in the prewash compartment although

prewash cycle is not selected, machine can take this detergent during rinsing or softener step. Put the detergent

in the correct compartment.

• Pumpfilterisclogged.>>>Check the filter.

• Drainhoseisfolded.>>>Check the drain hose.

Laundry became stiff after washing.(**)

• Insufficientamountofdetergentisused.>>>Using insufficient amount of detergent for the water hardness can

cause the laundry to become stiff in time. Use appropriate amount of detergent according to the water hardness.

• Detergentisputinthewrongcompartment.>>>If detergent is put in the prewash compartment although

prewash cycle is not selected, machine can take this detergent during rinsing or softener step. Put the detergent

in the correct compartment.

• Detergentmightbemixedwiththesoftener.>>>Do not mix the softener with detergent. Wash and clean the

dispenser with hot water.

Laundry does not smell like the softener.(**)

• Detergentisputinthewrongcompartment.>>>If detergent is put in the prewash compartment although

prewash cycle is not selected, machine can take this detergent during rinsing or softener step. Wash and clean

the dispenser with hot water. Put the detergent in the correct compartment.

• Detergentmightbemixedwiththesoftener.>>>Do not mix the softener with detergent. Wash and clean the

dispenser with hot water.

Detergent residue in the detergent drawer.(**)

• Detergentisputinwetdrawer.>>>Dry the detergent drawer before putting in detergent.

• Detergenthasgottendamp.>>>Keep detergents closed in an environment free of humidity and do not expose

them to excessive temperatures.

• Waterpressureislow.>>>Check the water pressure.

• Thedetergentinthemainwashcompartmentgotwetwhiletakingintheprewashwater.Holesofthedetergent

compartmentareblocked.>>>Check the holes and clean if they are clogged.

• Thereisaproblemwiththedetergentdrawervalves.>>>Call the Authorized Service Agent.

• Detergentmightbemixedwiththesoftener.>>>Do not mix the softener with detergent. Wash and clean the

dispenser with hot water.

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