11-EN
6 Solution suggestions for problems
Problem Cause Explanation / Suggestion
Programcannotbe
startedorselected.
Machinemayhaveswitchedto
selfprotectionmodeduetoan
infrastructureproblem(suchas
linevoltage,waterpressure,etc.).
Resetyourmachinebypressing“Start/Pause/Cancel”
buttonfor3seconds.(see,CancelingaProgram)
Thereiswater
comingfromthe
bottomofthe
machine.
Theremightbeproblemswith
hosesorthepumpfilter.
Besurethesealsofthewaterinlethosesaresecurely
fitted.
Tightlyattachthedrainhosetothetap.
Makesurethatthepumpfilteriscompletelyclosed.
Machinestopped
shortlyafterthe
programstarted.
Machinecanstoptemporarily
duetolowvoltage.
Itwillresumeoperatingwhenthevoltageisbacktothe
normallevel.
Itcontinuously
spins.
Remainingtime
doesnotcount
down.
Theremaybeanimbalanceof
laundryinthemachine.
Theautomaticspincorrectionsystemmighthavebeen
activatedduetotheunbalanceddistributionofthe
laundryinthedrum.
Thelaundryinthedrummaybeclustered(bundled
laundryinabag).Laundryshouldberearrangedand
re-spun.
Nospinningisperformedwhenthelaundryisnotevenly
distributedinthedrumtopreventanydamagetothe
machineandtoitsenvironment.
Itcontinuously
washes.
Remainingtime
doesnotcount
down.
Inthecaseofapaused
countdownwhiletakinginwater:
Timerwillnotcountdownuntilthe
machineisfilledwiththecorrect
amountofwater.
Themachinewillwaituntilthereisasufficientamountof
watertoavoidpoorwashingresultsduetolackofwater.
Thenthetimerwillstarttocountdown.
Inthecaseofapaused
countdownattheheatingstep:
Timewillnotcountdownuntil
theselectedtemperatureforthe
programisreached
Inthecaseofapaused
countdownatthespinningstep:
Theremaybeanimbalanceof
laundryinthemachine.
Theautomaticspincorrectionsystemmighthavebeen
activatedduetotheunbalanceddistributionofthe
laundryinthedrum.
Thelaundryinthedrummaybeclustered(bundled
laundryinabag).Laundryshouldberearrangedand
re-spun.
Nospinningisperformedwhenthelaundryisnotevenly
distributedinthedrumtopreventanydamagetothe
machineandtoitsenvironment.