Bedienungsanleitung BEKO WTK94121 (Seite 27 von 32) (Englisch)

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27 / EN Washing Machine / User’s Manual

Washing performance is poor: Laundry turns gray. (**)

• Insufficient amount of detergent has been used over a long

period of time. >>>Use the recommended amount of

detergent appropriate for water hardness and the laundry.

• Washing has been made at low temperatures for a long

time. >>>Select the proper temperature for the laundry

to be washed.

• Insufficient amount of detergent is used with hard water.

>>>Using insufficient amount of detergent with hard

water causes the soil to stick on the cloth and this turns

the cloth into gray in time. It is difficult to eliminate graying

once it happens. Use the recommended amount of

detergent appropriate for water hardness and the laundry.

• Excessive amount of detergent is used. >>>Use the

recommended amount of detergent appropriate for water

hardness and the laundry.

Washing performance is poor: Stains persist or the

laundry is not whitened. (**)

• Insufficient amount of detergent is used. >>>Use the

recommended amount of detergent appropriate for water

hardness and the laundry.

• Excessive laundry is loaded in. >>>Do not load the product

in excess. Load with amounts recommended in the

"Programme and consumption table".

• Wrong programme and temperature were selected.

>>>Select the proper programme and temperature for

the laundry to be washed.

• Wrong type of detergent is used. >>>Use original detergent

appropriate for the product.

• Excessive amount of detergent is used. >>>Put the

detergent in the correct compartment. Do not mix the

bleaching agent and the detergent with each other.

Washing performance is poor: Oily stains appeared

on the laundry. (**)

• Regular drum cleaning is not applied. >>>Clean the drum

regularly. For this procedure, please see "Cleaning the

loading door and the drum".

Washing performance is poor: Clothes smell

unpleasantly. (**)

• Odours and bacteria layers are formed on the drum as a

result of continuous washing at lower temperatures and/

or in short programmes. >>>Leave the detergent drawer

as well as the loading door of the product ajar after each

washing. Thus, a humid environment favorable for bacteria

cannot occur in the machine.

Colour of the clothes faded. (**)

• Excessive laundry was loaded in. >>>Do not load the

product in excess.

• Detergent in use is damp. >>> Keep detergents closed in

an environment free of humidity and do not expose them

to excessive temperatures.

• A higher temperature was selected. >>>Select the proper

programme and temperature according to the type and

soiling degree of the laundry.

Washing machine does not rinse well.

• The amount, brand and storage conditions of the detergent

used are inappropriate. >>>Use a detergent appropriate

for the washing machine and your laundry. Keep

detergents closed in an environment free of humidity and

do not expose them to excessive temperatures.

• Detergent was put in the wrong compartment. >>>If

detergent is put in the prewash compartment although

prewash cycle is not selected, the product can take this

detergent during rinsing or softener step. Put the detergent

in the correct compartment.

• Pump filter is clogged. >>>Check the filter.

• Drain hose is folded. >>>Check the drain hose.

Laundry became stiff after washing. (**)

• Insufficient amount of detergent is used. >>>Using

insufficient amount of detergent for the water hardness

can cause the laundry to become stiff in time. Use

appropriate amount of detergent according to the water

hardness.

• Detergent was put in the wrong compartment. >>>If

detergent is put in the prewash compartment although

prewash cycle is not selected, the product can take this

detergent during rinsing or softener step. Put the detergent

in the correct compartment.

• Detergent was mixed with the softener. >>>Do not mix

the softener with detergent. Wash and clean the drawer

with hot water.

Laundry does not smell like the softener. (**)

• Detergent was put in the wrong compartment. >>>If

detergent is put in the prewash compartment although

prewash cycle is not selected, the product can take this

detergent during rinsing or softener step. Wash and clean

the drawer with hot water. Put the detergent in the correct

compartment.

• Detergent was mixed with the softener. >>>Do not mix

the softener with detergent. Wash and clean the drawer

with hot water.

Detergent residue in the detergent drawer. (**)

• Detergent was put in wet drawer. >>>Dry the detergent

drawer before putting in detergent.

• Detergent has gotten damp. >>>Keep detergents closed in

an environment free of humidity and do not expose them to

excessive temperatures.

• Water pressure is low. >>>Check the water pressure.

• The detergent in the main wash compartment got wet

while taking in the prewash water. Holes of the detergent

compartment are blocked. >>>Check the holes and clean

if they are clogged.

• There is a problem with the detergent drawer valves.

>>>Call the Authorised Service Agent.

• Detergent was mixed with the softener. >>>Do not mix

the softener with detergent. Wash and clean the drawer

with hot water.

• Regular drum cleaning is not applied. >>>Clean the drum

regularly. For this procedure, please see "Cleaning the

loading door and the drum".

BEKO WTK94121 Seite 27

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