Bedienungsanleitung BEKO WTV7611BBW (Seite 23 von 28) (Englisch)

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Washing Machine / User Manual 23 / EN

Troubleshooting

Problem Reason Soluton

Program does not start after

closing the door.

Start / Pause / Cancel button was not pressed. • *Press the Start / Pause / Cancel button.

It may be difficult to close the loading door in case

of excessive loading.

• Reduce the amount of laundry and make sure

that the loadng door s closed properly.

Programme cannot be started or

selected.

Washing machine has switched to self protection

mode due to a supply problem (line voltage, water

pressure, etc.).

• To cancel the programme, turn the

Programme Selecton knob to select another

programme. Prevous programme wll be

canceled. (see. “Cancellaton of program”)

Water in the machine.

Some water might have remained in the product due

to the quality control processes in the production.

• Ths s not a falure; water s not harmful to

the machne.

The machine enters standby

mode after the programme

starts or it does not take in

water.

Tap is turned off. • Turn on the taps.

Water inlet hose is bent. • Flatten the hose.

Water inlet filter is clogged. • Clean the flter.

Loading door may be open. • Close the door.

The water connection may be wrong or water may

be cut off (When the water is cut off, washing or

rinsing LEDs flash).

• Check the water connecton. If the water s

cut off, press the Start/Pause key after the

water has been suppled agan to resume the

operaton from standby mode.

Machine does not drain water.

Water drain hose might be clogged or twisted. • Clean or flatten the hose.

Pump filter is clogged. • Clean the pump flter.

Machine vibrates or makes noise.

Machine might be standing unbalanced. • Adjust the feet to level the machne.

A hard substance might have entered into the

pump filter.

• Clean the pump flter.

Transportation safety bolts are not removed. • Remove the transportaton safety bolts.

Laundry quantity in the machine might be too little.

• Add more laundry to the machne.

Machine might be overloaded with laundry. • Take out some of the laundry from the

machne or dstrbute the load by hand to

balance t homogenously n the machne.

Machine might be leaning on a rigid item. • Make sure that the machne s not leanng

on anythng.

There is water leaking from the

bottom of the washing machine.

Water drain hose might be clogged or twisted. • Clean or flatten the hose.

Pump filter is clogged. • Clean the pump flter.

Machine stopped shortly after

the programme started.

Machine might have stopped temporarily due to

low voltage.

• It wll resume runnng when the voltage

restores to the normal level.

Machine directly discharges the

water it takes in.

Draining hose might not be at adequate height. • Connect the water dranng hose as

descrbed n the operaton manual.

No water can be seen in the

machine during washing.

The water level is not visible from outside of the

washing machine.

• Ths s not a falure.

Loading door cannot be opened.

Door lock is activated because of the water level

in the machine.

• Dran the water by runnng the Pump or Spn

programme.

Machine is heating up the water or it is at the

spinning cycle.

• Wat untl the programme completes.

Child lock is engaged. Door lock will be deactivated

a couple of minutes after the programme has

come to an end.

• Wat for a couple of mnutes for deactvaton

of the door lock.

Loading door may be stuck because of the

pressure it is subjected to.

• Grab the handle and push and pull the loadng

door to release and open t.

Washing takes longer time than

specified in the manual.(*)

Water pressure is low. • Machne wats untl takng n adequate

amount of water to prevent poor washng

qualty due to the decreased amount of

water. Therefore, the washng tme extends.

Voltage might be low.

• Washng tme s prolonged to avod poor

washng results when the supply voltage s low.

Input temperature of water might be low. • Requred tme to heat up the water extends

n cold seasons. Also, washng tme can be

lengthened to avod poor washng results.

Number of rinses and/or amount of rinse water

might have increased.

• Machne ncreases the amount of rnse water

when good rnsng s needed and adds an

extra rnsng step f necessary.

Excessive foam might have occurred and

automatic foam absorption system might have

been activated due to too much detergent usage.

• Use recommended amount of detergent.

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