Bedienungsanleitung BEKO WTV9716XWWST (Seite 32 von 36) (Englisch)

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32 / EN Washing Machine / User’s Manual

Problem Cause Solution

Washing takes longer than

specified in the user manual.(*)

Water pressure is low. • Product waits until taking in adequate amount

of water to prevent poor washing quality due to

the decreased amount of water. Therefore, the

washing time extends.

Voltage is low. • Washing time is prolonged to avoid poor washing

results when the supply voltage is low.

Input temperature of water is low. • Required time to heat up the water extends

in cold seasons. Also, washing time can be

lengthened to avoid poor washing results.

Number of rinses and/or amount of rinse water have

increased.

• Product increases the amount of rinse water

when good rinsing is needed and adds an extra

rinsing step if necessary.

Excessive foam has occurred and automatic foam

absorption system has been activated due to too

much detergent usage.

• Use recommended amount of detergent.

Programme time does not

countdown. (On models with

display) (*)

Timer may stop during water intake. • Timer indicator will not countdown until the

product takes in adequate amount of water. The

product will wait until there is sufficient amount

of water to avoid poor washing results due to lack

of water. Timer indicator will resume countdown

after this.

Timer may stop during heating step. • Timer indicator will not countdown until the

product reaches the selected temperature.

Timer may stop during spinning step. • Automatic unbalanced load detection system is

activated due to the unbalanced distribution of the

laundry in the product.

Programme time does not

countdown. (*)

There is unbalanced load in the product. • Automatic unbalanced load detection system is

activated due to the unbalanced distribution of the

laundry in the product.

Product does not switch to

spinning step. (*)

There is unbalanced load in the product. • Automatic unbalanced load detection system is

activated due to the unbalanced distribution of the

laundry in the product.

The product will not spin if water is not drained

completely.

• Check the filter and the draining hose.

Excessive foam has occurred and automatic foam

absorption system has been activated due to too

much detergent usage.

• Use recommended amount of detergent.

Washing performance is poor:

Laundry turns gray. (**)

Insufficient amount of detergent has been used over a

long period of time.

• Use the recommended amount of detergent

appropriate for water hardness and the laundry.

Washing has been made at low temperatures for a

long time.

• Select the proper temperature for the laundry to

be washed.

Insufficient amount of detergent is used with hard

water.

• Using insufficient amount of detergent with hard

water causes the soil to stick on the cloth and

this turns the cloth into gray in time. It is difficult

to eliminate graying once it happens. Use the

recommended amount of detergent appropriate

for water hardness and the laundry.

Excessive amount of detergent is used. • Use the recommended amount of detergent

appropriate for water hardness and the laundry.

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BEKO WTV9716XWWST Seite 32

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