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ROAD BIKE | OWNERS MANUAL 2016
OWNERS MANUAL 2016 | ROAD BIKE
The warranty also excludes damage resulting from accident, neglect, improper
operation or misuse, use for a purpose for which it is not intended, act of God,
improper assembly, non-compliance with the recommended maintenance
instructions, improper or incorrectly performed maintenance or repairs per-
formed by other dealers than the authorized BERGAMONT dealers, use of parts
or devices incompatible with the Product, and alteration of the Product. The
warranty does not cover damage resulting from infiltration with sweat, impacts,
colour changes due to exposure of sunlight or similar external influences. All
Products come with a manual; please observe the instructions included in the
manual or attached elsewhere to the Product. To the extent permitted by law,
consequential and incidental damages are not recoverable under this warranty.
How do you make a claim under this warranty? To make a claim under this
warranty, you must, as a first step, notify a BERGAMONT dealer (dealer search:
www.bergamont.com) of the claimed defect within the warranty period and
timely return the Product to a BERGAMONT dealer at your expense for inspec-
tion. All returned Products must be accompanied by the proof of purchase (re-
ceipt) from an authorized BERGAMONT dealer. Without this document no claim
can be made. In case of replacement or refund, the returned Product passes
over to the property of BERGAMONT.
There is a handover report at the end of the manual a copy of which will remain
at the BERGAMONT dealer after acceptance and signature of the final user.
This handover report must necessarily be presented together with the defective
part in case of a warranty claim. It is considered as proof of purchase. Without
this proof this warranty will not apply.
How do state laws affect your rights under this limited warranty? This war-
ranty is a voluntary manufacturer’s warranty of BERGAMONT; additional claims
from national warranty rights shall remain unaffected.
Recommendation
We strongly recommend that you contact and order only authorized
BERGAMONT dealers for yearly maintenance services and for repairs, as im-
proper or incorrectly performed maintenance works or repairs void this limited
warranty. Costs for maintenance service have to be borne by the consumer.
GUARANTEE ON BERGAMONT BIKES
What is covered? This warranty covers defects in materials and workmanship
at the time of transfer of risk in frames, rear frames and forks (provided it is a
BERGAMONT fork) on BERGAMONT branded bikes (“Product”) sold complete-
ly assembled by an authorized BERGAMONT dealer.
How long does coverage last? This voluntary manufacturer’s warranty is limited
to five years for frames and rear frames, respectively two years for forks, from
the date of purchase of the Product and is limited to the first purchaser of the
Product. Transfer of the Product from the first purchaser to another person
renders the mentioned warranty invalid.
The limited warranty of five years for the frames and rear frames shall only be
granted if a maintenance service has been performed once a year according to
maintenance requirements as set forth in the manual. The annual maintenance
service performed shall be confirmed by stamp and signature. In case such an
annual maintenance service has not been performed, the warranty of five years
for the frame and the rear frame shall be reduced to three years. The costs for
maintenance and service have to be borne by the owner of the Product.
As regards the models Straitline and Kiez, the warranty period is limited to 2
years.
Repaired or replaced Products are covered for the remaining warranty period
and subject to the conditions outlined in the original warranty, to the extent
permitted by law.
With this warranty BERGAMONT grants a worldwide valid, voluntary manufac-
turer’s warranty. To the extent permitted by law and unless a shorter duration is
stipulated by law, any warranties implied by law are limited in duration to maxi-
mum five, respectively two years, from the date of purchase of the Product and
are limited to the first purchaser of the Product.
What will BERGAMONT do in case of a claim? BERGAMONT will replace or
repair any defective Product, or will refund your purchase price (upon presenta-
tion of the receipt of purchase of the Product) at BERGAMONT’s own discre-
tion. Non-defective parts are only replaced at your own expenses. In such a
case, we will contact you prior to replacement of the non-defective components
to obtain your consent.
What is excluded from this warranty? This warranty does not cover defects oc-
curred following the transfer of risk. This warranty does not cover Products used
commercially, e.g. in a business offering services for hire. This warranty excludes
bicycles which were not completely assembled at the moment of purchase. This
warranty excludes wearing parts, as long they are affected by normal wear and
tear (a complete list of all wearing parts can be found in the manual).
59

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