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IMPORTANT SAFETY INSTRUCTIONS
READ AND FOLLOW ALL INSTRUCTIONS.
Carefully read, understand, and follow all information in
this user manual before installing and using the spa.
These warnings, instructions, and safety guidelines
address some common risks of water recreation, but
they cannot cover all risks and dangers in all cases.
Always use caution, common sense, and good
judgment when enjoying any water activity. Retain this
information for future use. In addition, the following
information can be supplied depending on the spa type.
Keep these instructions in a safe place. If instructions
are missing, please contact the manufacturer or search it
on the website www.bestwaycorp.com.
IMPORTANT SAFETY INSTRUCTIONS
PRE-SETUP
INSTALLATION
USING THE SPA
MAINTENANCE
DISASSEMBLY AND STORAGE
TROUBLESHOOTING
ERROR CODES
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CONTENTS
WE SUGGEST NOT TO RETURN
THE PRODUCT TO THE STORE
QUESTIONS? PROBLEMS?
MISSING PARTS?
For FAQ, Manuals, Videos Or
spare Parts, Please Visit
bestwaycorp.com/support
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EN WARNINGS – SAFETY INSTALLATION
The spa must be supplied through an isolating transformer
or supplied through a residual current device (RCD) having
a rated residual operating current not exceeding 30mA.
The spa must be supplied by an earthed power source.
The power source on the wall of building should be more
than 4m away from the pool.
The spa must be connected to a grounded mains supply
socket with a supply cord fitted with a plug and PRCD with
a tripping current of 10mA.
The SPA must only be plugged directly into an earthed
socket-outlet of the fixed wiring.
• It is necessary to have the plug accessible after installation
of the spa.
• Electric installations should follow national wiring rules,
consult a qualified electrician with any questions.
• Do not bury cord. Locate cord to minimize abuse from
lawnmowers, hedge trimmers, and other equipment
CAUTION: In order to avoid a hazard due to inadvertent
resetting of the thermal cut-out, this appliance must not be
supplied through an external switching device, such as a
timer, or connected to a circuit that is regularly switched on
and off by the utility.
• Read the instructions before using the appliance and
installation or reassembly every time.
WARNINGS- RISK OF ELECTRIC SHOCK
TO AVOID ELECTRIC SHOCK, DO NOT USE THE SPA
WHEN IT IS RAINING,THUNDERING OR LIGHTNING.
• Don't use extension cord to connect unit to electric supply;
provide a properly located outlet.
• Don’t plug or unplug the appliance if your hand is wet.
• Never operate any electrical appliance when in your spa or
when your body is wet. Never place any electric appliance,
such as a light, telephone, radio, or television, within 2m of
the spa.
• Install at least 2m from all metal surfaces.
• No part of the appliance is to be located above the bath
during use.
• Parts containing live parts, except parts supplied with safety
extra-low voltage not exceeding 12V, must be inaccessible
to a person in spa pool; Parts incorporating electrical
components, except remote control devices, must be
located or fixed so that they cannot fall into the spa pool.
• For electric safety, a PRCD is incorporated in the power
cord. If the current leakage is detected more than10mA, the
device will operate and cut-off the power supply. In such
case, please unplug and stop using the spa at once. Don’t
repair the product by yourself. Visit our website
www.bestwaycorp.com to get the necessary information.
• If the supply cord is damaged, it must be replaced by the
manufacture, service agent or similarly qualified persons in
order to avoid a hazard.
To reduce the risk of electric shock, do not use extension
cord to connect unit to electric supply; provide a properly
located outlet.
WARNINGS- TO REDUCE THE RISK OF INJURY
The water in a spa should never exceed 40°C (104°F).
Water temperature between 38°C (100°F) and 40°C (104°F)
is considered safe and comfortable for a healthy adult.
Lower water temperatures are recommended for young
children and when spa use exceeds 10 minutes.
• Since excessive water temperatures have a high potential
for causing fetal damage during the early months of
pregnancy, pregnant or possibly pregnant women should
limit spa water temperature to 38°C (100°F). Limit use to
10 minutes at a time.
• If you feel the water is too hot, before entering a spa, the
user should measure the water temperature with an
accurate thermometer. If the water temperature is above
45°C, stop use of the spa until the temperature is reduced
to under 40°C. When using an external thermometer, the
temperature showed on the control panel and the external
thermometer may be different. The difference should be
around 3 degrees. This situation is normal due to the
different location where the two instruments read the
temperature.
The use of alcohol, drugs, or medication before or during
spa use may lead to unconsciousness with the possibility of
drowning.
• Obese people and people with a history of heart disease,
low or high blood pressure, circulatory system problems, or
diabetes should consult a physician before using a spa.
• People using medication should consult a physician before
using a spa since some medication may induce drowsiness
while other medication may affect heart rate, blood
pressure, and circulation.
Avoid putting your head under the water at all times.
Avoid swallowing spa water.
• Consider that the comfortable temperature range during use
may be lower than the maximum safe temperature.
• Never operate the spa if inlet/outlet pipes are broken or
missing. Never attempt to replace the inlet/outlet pipes. Visit
our website www.bestwaycorp.com to get the necessary
information.
Never pour water with a temperature higher than 40°C (104°F)
into the spa pool directly.
• Do not use the spa alone.
• People with infectious diseases should not use a spa.
• Do not use the spa immediately following strenuous
exercise.
• Immediately leave the spa if you feel uncomfortable or
sleepy.
Always enter and exit the spa slowly and cautiously. Wet
surfaces are slippery.
The pump must be tested before each use. To test, follow
the instructions of pump.
Always keep plug dry, plug in with wet plug is definitely
forbidden.
Always unplug the appliance:
- Before cleaning or other maintenance.
- If leaving it unattended on holidays.
• Never wear your contact lenses when in your spa.
DANGER - Risk of Injury. The suction fittings in this spa are
sized to match the specific water flow created by the pump.
Should the need arise to replace the suction fittings or the
pump, be sure that the flow rates are compatible. Never
operate the spa if the suction fittings are broken or missing.
Never replace a suction fitting with one rated less than the
flow rate marked on the original suction fitting.
CAUTION: After using your spa for 3-5 years, to ensure the
safety and performance of the spa, the main components,
such as the heating element, air blower motor and non-return
valves have to be checked by a professional electrician. If the
electrician finds problems during the inspection, visit our
website www.bestwaycorp.com to get the necessary
information.
WARNINGS – NON-SWIMMERS SAFETY
• Continuous, active, and vigilant supervision of weak
swimmers and non-swimmers especially in exercise spas,
by a competent adult is required at all times (remembering
that children under five years of age are at the highest risk
of drowning).
• Designate a competent adult to supervise the spa each time
it is being used.
• Weak swimmers or non-swimmers should wear personal
protection equipment, especially when using the exercise
spa.
• When the spa is not in use, or unsupervised, remove all
toys from the spa and its surrounding area to avoid
attracting children to the spa.
WARNINGS – SAFETY DEVICES AND EQUIPMENT
A safety cover or other safety protection device shall be
used, or all doors and windows (where applicable) shall be
secured to prevent unauthorized access to the spa.
• Barriers, covers, alarms, or similar safety devices are
helpful aids, but they are not substitutes for continuous and
competent adult supervision.
• It is recommended to keep rescue equipment (e.g. a ring
buoy) by the spa (if appropriate).
• Keep a working phone and a list of emergency phone
numbers near the spa.
• It is recommended to consult experts and/or local
authorities to apply local or national laws/regulations
relating to childproof fencing, safety barriers, lighting, and
other safety requirements.
WARNINGS – SAFE USE OF THE SPA
• Encourage all users especially children to learn how to
swim.
• Learn Basic Life Support (Cardiopulmonary Resuscitation
-CPR) and refresh this knowledge regularly. This can make
a life-saving difference in the event of an emergency.
• Instruct all spa users, including children, what to do in case
of an emergency.
• Never dive into any shallow body of water. This can lead to
serious injury or death.
• Do not use the spa when using alcohol or medication that
may impair the bather's ability to safely use the spa.
• When covers are used, remove them completely from the
water surface before entering the spa.
• Protect spa occupants from water related illnesses by
advising them to keep water treated and practicing good
hygiene. Consult the water treatment guidelines in the
user's manual.
• Store chemicals out of the reach of children.
• Use the signage provided on the spa or within 2 meters of
the spa in a prominent visible position.
• Removable ladders, when removed, shall be stored safely
where children cannot climb on it.
This appliance can be used by children aged from 8 years
and above and persons with reduced physical, sensory or
mental capabilities or lack of experience and knowledge if
they have been given supervision or instruction concerning
use of the appliance in a safe way and understand the
hazards involved. Children shall not play with the appliance.
• Water attracts children; always attach a spa cover after
each use.
DANGER - Risk of Accidental Drowning (especially children
under 5 years). Caution shall be exercised to prevent
unauthorized access to the spa by children. This can be
reached by adult supervisor securing the means of access or
installing a safety protection device to the spa. To avoid
accidents during spa use, ensure that children are kept under
constant adult supervision.
WARNINGS - SAFE WATER MAINTENANCE AND
CHEMICAL USE
• Never add water to chemicals. Always add chemicals to
water to avoid strong fumes or violent reactions that may
result in hazardous chemical spray.
• Regarding the information pertaining to cleaning,
maintenance of water, and disposal of water, please see the
"MAINTENANCE" section.
• Do not use spa during chemical maintenance.
Any manual dosing of chemicals shall not be performed
while bathers are present in the spa.
• Consult your local government authority for water
regulations related to convenient water supply for filling the
spa.
WARNINGS - SAFE SETUP AND STORAGE
• We strongly recommend not to unfolding and inflating the
spa if the ambient temperature is below 15°C (59°F). We
suggest inflating the spa indoors, and then continuing to
setup outdoors. If the outdoor temperature is lower than 6°C
(42.8°F), the spa heater must always be on. In this mode,
the Freeze Shield™ system can keep the internal
temperature between 6°C (42.8°F) and10°C (50°F) to
prevent damage, such as water freezing in the pipes or the
circulation system.
CAUTION: If alarms pop up on the spa, the Freeze Shield™
system will stop working. Be sure to check the status of your
spa if the outdoor temperature is below 6°C (42.8°F). In case
of a long-term absence from home when there is a risk
of temperatures falling below 6°C (42.8°F), we strongly
suggest disassembling the spa and storing it following the
storage procedure.
• When the appliance will be not used for a long time, such
as in the winter, the spa or pool set should be disassembled
and stored indoors.
• Do not to place the spa on a slippery surface and make
sure the surface is free of sharp objects before installation.
To avoid damage to the pump, the spa must never be
operated unless the spa is filled with water.
• For safety reasons, only use the accessories provided or
approved by the spa manufacturer.
• Regarding the information pertaining to the installation, refer
to the following paragraph of the manual.
• Whenever the spa is emptied, the filter should be cleaned
(and drained/dried, where applicable).
• Please examine equipment before use. Notify Bestway at
the customer service address listed on this manual for any
damaged or missing parts at the time of purchase. Verify
that the equipment components represent the models that
you had intended to purchase.
This product is not intended for commercial use.
Always keep the spa cover on to minimize heat loss during
heating of the spa between uses (but not while it is being
used). Ensure the cover is fitted tightly, as per instructions
to maximize insulation. It shall be recommended that the
cover, when not in use, should be kept off the ground to
retain its cleanliness (particularly the surface in close
proximity to the water spa water surface). The cover should
be stored in an appropriate location, where it cannot be
damaged, or cause damage.
• Check the set water temperature and consider lowering it
for the times when the spa will typically not be in use.
• Depending on external conditions, consider turning off the
heater entirely if not using the spa for an extended period
of time (where the spa provides this option, but still
maintains
residual disinfection/pH-values).
• It is recommended to use an insulating ground cloth
underneath the spa to minimize heat loss through the bottom
of the spa.
• Maintain clean filters to preserve appropriate working
conditions for the pump and avoid unnecessary water
replacement and re-heating.
• Keep the spa away from the rest area to minimize noise
disturbance.
• Do not put the cover on the ground or any other dirty surface
when not in place on the spa.
• When the spa is being used, the cover should be placed in a
clean, dry area, otherwise it can pick up dirt and bacteria.
Covers should not be put on wooden tables or wooden
decking because of the risk of bleaching the wood. A cover
lifter, or similar device, is useful for ensuring that the cover
does not come into contact with the ground. A cover lifter is
strongly recommended for spas in rental settings.
• Recommended to ask a qualified contractor or a structural
engineer to verify if the support material is strong enough to
support the maximum design load of the spa, spa water and
bathers. Read the filled weight information on the package.
WARNINGS – ONLY FOR SPA EQUIPPED WITH Wi-Fi
Transmitter working frequency: 2412~2472MHz
Transmitter maximum output power:19dBm
WARNINGS - PRCD
• Before inserting plug into a power outlet, make sure the
current rate of the power outlet is suitable for the pump.
• Using an extension lead or multi plug adaptor with the spa
heater can cause the plug to overheat, causing damage to the
equipment and surrounding items. The spa is a class I
electrical appliance and must be connected directly to a
grounded socket. It is recommended to only use a socket
which is resistant to humidity and capable of high-power
loading. Regularly check the plug and socket for signs of
damage before using the spa – do not use the spa if the plug
or socket is damaged. If you are unsure about the quality of
the electrical supply, please consult a qualified electrician
before use.
The PRCD plug must be tested before each use to avoid risk
of electric shock.
• Do not use the pump if this test fails. For assistance, please
visit the support section on our website,
www.bestwaycorp.com.
SAVE THESE INSTRUCTIONS
Visit the Bestway YouTube channel
OWNER’S MANUAL
S100101/S100201
2

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