“The volume in
the earpiece is
low when I’m
on a call.”
Make sure you’re holding the earpiece correctly over
your ear.
Adjust the volume using the ▲ or ▼ button.
Using a multi-handset system
“I can’t transfer
a call.”
Make sure the other handset is in range of the base unit.
Make sure you’re dialling the correct number for the
other handset (1 to 6, or 9 for all registered handsets).
Batteries
“The handset‘s
battery pack is
running low
within an
hour or two.”
Before you first used the handset, you should have left it
on the base unit or charger pod for up to 15 hours to
charge the batteries fully.
You may need to replace the battery pack (see below).
Clean the battery charging contacts with a dry cloth.
Check the connections between the base unit and the
mains power socket.
“I try to
recharge the
batteries, but I
still get a
warning that
they are low.”
You need to replace the battery pack. To find out how
to obtain a replacement, call the Binatone Spares
Department on 01325 304 473, between 9.00 am and
5.00 pm, Monday to Friday.
Dispose of used batteries safely — never burn them,
or put them where they could get punctured.
Troubleshooting
Binatone Help Line: 01325 304 473 37
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