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14 TROUBLESHOOTING
TROUBLESHOOTINGTROUBLESHOOTING
TROUBLESHOOTING
ALWAYS check that:
ALWAYS check that:ALWAYS check that:
ALWAYS check that:
You have followed all the steps listed in the user guide to install and
set up your telephone.
All connectors are securely inserted into their sockets.
Mains power for the base unit is switched on at the socket.
The handset’s batteries are correctly and securely installed and are
sufficiently charged.
Everyday use
Everyday useEveryday use
Everyday use
“I cannot make or answer calls”
“I cannot make or answer calls”“I cannot make or answer calls”
“I cannot make or answer calls”
If the handset’s display is blank, it may have been switched off.
Press and hold
O to switch it back on.
Check that the corded base unit’s mains power adapter is plugged in and
power
is switched on. The corded base unit needs mains power for
normal operation
of both the corded and cordless parts of the phone.
Make sure that you are using the telephone line cable supplied with
your phone. Other telephone line cables might not work.
Move the cordless handset closer to the corded base unit.
Check the
Battery Level
symbol on the cordless handset display. If it
is low, put the cordless handset back on a charging pod to recharge
the batteries.
Switch off the power at the mains socket, wait for a short while and
then switch it back on. This may solve the problem.
“I cannot make call
“I cannot make call“I cannot make call
“I cannot make calls
ss
s”
””
”
If the cordless handset display shows KEYS LOCKED
KEYS LOCKEDKEYS LOCKED
KEYS LOCKED, press and hold
*
on the handset to unlock the keypad before you make a call
with the cordless handset.
If the base display shows the "locked" icon, press and hold
*
on the
base to unlock the base keypad before you make a call with the base.
Only one handset (or the base unit) can be connected to an external
line at a time. You cannot make calls if the base is already
being
used by either the answering machine or another handset.
