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If the message does not meet any filter criteria
and should not be forwarded, set the If no filters
apply, send email to handheld field to No.
Filters are applied to messages based on the order
in which they appear. If you create multiple filters
that could apply to the same message, you must
decide which one to apply first by placing that
filter higher in the list.
To create filters on your handheld, your handheld
must be integrated with an account using the
BlackBerry Enterprise Server™ version 4.0.
Alternatively, you can use the BlackBerry Desktop
Software to create filters.
Note:
Set filters for each message service on your
handheld.
Create a filter
1. In the messages options, click Email Filters.
2. Click the trackwheel.
3. Click New.
4. Set the filter information.
5. Click the trackwheel.
6. Click Save.
Notes:
To add a contact to the From or Sent to fields,
click the trackwheel. Click Select Name. Click a
name. Click Continue.
To make the filter detect messages from multiple
contacts, use semicolons to separate your contacts
in the From or Sent to fields.
Related topics
• About filters
• Use filters
• Create a filter quickly
Use filters
Click a filter. Perform one of the following actions:
• Enable filter
• Disable filter
• View
• Edit
• Delete
• Move up
• Move down
Create a filter quickly
In the messages list, click a message on which to
base your filter.
To create a filter based on the sender, click Filter
Sender. Add a title and save the filter.
To create a filter based on the subject, click Filter
Subject. Add a title and save the filter.
About folder redirection
If rules within your mailbox direct new messages
into different folders, you must specify which
desktop folders should forward messages to your
handheld.
To set folder redirection, your handheld must be
integrated with an account using the BlackBerry
Enterprise Server™ version 4.0. Alternatively, you
can use the BlackBerry Desktop Software to
specify folder redirection settings.
Note:
Set folder redirection for each message service on
your handheld.
Set folder redirection
1. In the messages options, click Email Settings.
2. Click the trackwheel.
