11
after the sale). Proof of purchase may be required. Please check with the retailer for their
specific return policy regarding returns that are beyond the time set for exchanges.
The second option is to take or send the product (prepaid) to a Black & Decker owned or
authorized Service Center for repair or replacement at our option. Proof of purchase may
be required.Black & Decker owned and authorized Service Centers are listed under
"Tools-Electric" in the yellow pages of the phone directory.
This warranty does not apply to accessories. This warranty gives you specific legal rights
and you may have other rights which vary from state to state or province to province.
Should you have any questions, contact the manager of your nearest Black & Decker
Service Center. This product is not intended for commercial use.
FREE WARNING LABEL REPLACEMENT: If your warning labels become illegible or are
missing, call 1-800-544-6986 for a free replacement.
TROUBLESHOOTING
Problem
Possible Cause Possible Solution
• Unit will not start. • Battery pack not installed properly. • Check battery pack
installation.
• Battery pack not charged. • Check battery pack - one
or both batteries may not be
charged. Use LED depleted
battery indicator to determine
which one is depleted.
• Battery pack will not charge. • Battery pack not inserted into charger. • Insert battery pack into
charger until red LED
appears.
• Charger not plugged in. • Plug charger into a
working outlet. Refer to
“Important Charging Notes”
for more details.
• If chargers are daisy
chained together check
all connections.
• Check current at
receptacle by plugging
in a lamp or other
appliance.
• Check to see if
receptacle is connected
to a light switch which
turns power off when
you turn out the lights.
• Surrounding air temperature • Move charger and battery
to a surrounding air
temperature of above 40
degrees F (4,5°C) or below
105 degrees F (+40,5°C).
• Battery pack too hot or too cold • The charger will not
charge a battery pack if
the cell temperature is
below approximately 32°
F (0° C) or above 140° F
(60° C). The battery
pack should be left in the
charger and the charger
will begin to charge
automatically when the
cell temperature warms
up or cools down.
For assistance with your product, visit our website www.blackanddecker.com for the location of the
service center nearest you or call the BLACK & DECKER help line at 1-800-544-6986.
See ‘Tools-Electric’
– Yellow Pages –
for Service & Sales
Black & Decker (U.S.) Inc.,
701 E. Joppa Rd.
Towson, MD 21286 U.S.A.
