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User guide
Troubleshooting: Bluetooth connections
I can't pair my device with a Bluetooth enabled device
• Check that your device and the device that you want to connect to have Bluetooth technology turned on.
• To scan again for nearby Bluetooth enabled devices, on the Bluetooth screen, tap Pair new device.
• If your Bluetooth enabled device requires a passkey and you don't know what the passkey is, try 0000 or 1234, or check
the documentation that came with your Bluetooth enabled device.
• If the Bluetooth enabled device uses a battery, connect the device to a power source and then try again. If the battery
power level is too low, the device might be unable to pair with another device.
• Check that your device is compatible with the Bluetooth enabled device. For more information, see the documentation
that came with the Bluetooth enabled device.
• If mobile hotspot mode is turned on, verify that the device that you want to connect to uses the Hands-Free, Serial Port,
or Personal Area Network profile.
I keep losing the connection with my Bluetooth enabled car kit
• Check that your car kit is using the latest software version. For more information about your car kit's software version,
see the documentation that came with your car kit.
• Move your device to another location in your vehicle or turn your device to face another direction. The location of your
device's antenna in relation to your car kit's Bluetooth antenna may affect the Bluetooth connection.
NFC
NFC is a short-range wireless technology that you can use to share content and information with another NFC-enabled
device or an NFC tag. Some NFC apps are designed to simulate a physical card, such as a credit card, a public transit pass,
or an access badge. With NFC, you don’t enter any information to create a connection, making NFC useful for on-the-go
actions.
If an app supports NFC, you might be able to:
• Share a picture with a friend.
• Unlock your device using the Smart Lock feature.
• Grab a coupon from a poster.
• Send a webpage to a friend.
• Exchange contact cards with a business acquaintance.
Share content using NFC
To share content with another device, make sure that both devices are unlocked and support NFC.
Not all apps support NFC.
1. On your device, open a screen that shows what you want to share, such as a webpage, YouTube video, or contact.
Settings
