I cannot attach a file to an MMS message
Try performing the following actions:
• Verify that the file is a .vcf (vCard®) file, an .ics (iCalendar) file, or a media file (for example, a .jpg, .gif, or .midi file).
• Verify that the file size does not exceed 300 KB.
• Verify that the file is not copyright protected.
• If MMS templates are available for your BlackBerry® device, use a blank template to compose your MMS message.
Typing troubleshooting
I cannot type a password
Verify that you are using the multi-tap input method.
SureType technology does not recognize a word
Use the list that appears when you type to help you build words that SureType® technology does not recognize. Press the letter key for
the first letter in the word once. Highlight a letter in the list. Press the letter key for the next letter in the word once. Highlight a letter
combination. Click the trackball. Continue typing the word.
I cannot check spelling
You can only check spelling in English, French, German, Italian, and Spanish.
You can only check the spelling of text that you type.
Attachment troubleshooting
A skipped content bar appears in a document
More attachment content is available for you to download to your BlackBerry® device.
To download the content, click the skipped content bar. Click More.
A message or attachment is truncated
Try performing the following actions:
• Wait for a short period of time. Your BlackBerry® device receives long messages and attachments in sections.
• If "More available" appears at the end of the message or attachment, press the Menu key. Click More or More All.
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