1918
UNDER WARRANTY
1� Contact Blendtec immediately to diagnose the difficulty� Please have the
blender serial number ready as well as a description of the problem� Do not
attempt to do your own repairs� Repairs made by persons other than Blendtec
authorized service representatives will void the warranty� Many issues can be
resolved simply and quickly over the phone�
2� If the difficulty cannot be resolved over the phone, your unit may require
replacement� If blender is under warranty, Blendtec will repair or replace the unit
at no cost� Cosmetic damage and abuse are not included�
3� Upon receiving instructions from Blendtec, box up your existing unit and
enclose the following:
Your Name: _______________________________________________________________
Address: __________________________________________________________________
Phone Number: ____________________________________________________________
Motor Serial #(Found on bottom of motor base): ________________________________
Cycle Count (From the LED Information Center): _________________________________
Your Purchase Date: ________________________________________________________
Place of Purchase: _________________________________________________________
An explanation of the problem: _______________________________________________
OUT OF WARRANTY
1� Contact Blendtec to diagnose the difficulty� Please have the blender serial
number ready along with a description of the problem� Do not attempt to do your
own repairs� Many issues can be resolved simply and quickly over the phone�
2� If the blender is not under warranty and you wish to have it repaired, please
call customer service with your serial number, place of purchase and date of
purchase so we may give you further instructions on how to send your machine in
for an out of warranty repair�
3� When you ship your unit please enclose the following:
Your Name: _______________________________________________________________
Address: __________________________________________________________________
Phone Number: ____________________________________________________________
Motor Serial #(Found on bottom of motor base): ________________________________
Cycle Count (From the LED Information Center): _________________________________
Your Purchase Date: ________________________________________________________
Place of Purchase: _________________________________________________________
An explanation of the problem: _______________________________________________
Notice to Australian Customers:
Our goods come with guarantees that cannot be excluded under the Australian
Consumer Law� You are entitled to a replacement or refund for a major failure
and for compensation for any other reasonably foreseeable loss or damage�
You are also entitled to have the goods repaired or replaced if the goods fail to
be of acceptable quality and the failure does not amount to a major failure�
