Bedienungsanleitung BMW 1 Serie - 2008 - 128i Convertible (Seite 231 von 264) (Englisch)

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Giving and receiving assistance

Emergency Request*

Conditions for an Emergency Request:

> Full preparation package mobile phone: this

equipment makes it possible to send an

Emergency Request even if no mobile

phone is paired with the vehicle.

> BMW Assist is activated. Activating

BMW Assist, refer to page 196.

> Radio readiness is on.

> The BMW Assist system is logged on to a

mobile phone network.

> The Emergency Request system is opera-

ble.

Once your service contract for BMW Assist

expires, the BMW Assist system can be deacti-

vated by a BMW center without you having to

visit a workshop. Once the BMW Assist system

has been deactivated, Emergency Requests

are not possible. The BMW Assist system can

be reactivated by a BMW center after a new

contract has been signed.

Sending an Emergency Request

1. Briefly press the cover flap to open.

2. Press the SOS button for at least

2seconds.

The LED in the button lights up. As soon as the

voice connection to the BMW Assist Response

Center has been established, the LED flashes.

Once the BMW Assist Response Center has

received your Emergency Request, the

BMW Assist Response Center contacts you

and takes further steps to help you. Even if you

are unable to respond, the BMW Assist

Response Center will be able to initiate further

steps to assist you under certain conditions.

If the circumstances allow this, remain in the

vehicle until the connection has been estab-

lished. You will then be able to provide a

detailed description of the situation.

If the current location of your vehicle can be

determined, it will be transmitted to the BMW

Assist Response Center.

If the LED is flashing but the BMW Assist

Response Center cannot be heard over the

hands-free system, it is possible that the

hands-free system is malfunctioning. You may

still be heard by the BMW Assist Response

Center, however.

Under certain conditions, an Emergency

Request is sent automatically immediately after

a severe accident. This Automatic Collision

Notification is not affected by the button being

pressed.

For technical reasons, the Emergency

Request service cannot be guaranteed

for the most unfavorable conditions.<

Roadside Assistance

The BMW Roadside Assistance is there to

assist you around the clock in the event of a

breakdown, including on weekends and public

holidays.

The phone numbers of the Roadside Assis-

tance in your home country can be found in the

Contact brochure.

In vehicles equipped with BMW Assist, you can

establish contact with BMW Roadside Assis-

tance for breakdown assistance directly via

iDrive, refer to page 192.

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BMW 1 Serie - 2008 - 128i Convertible Seite 231

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