Bedienungsanleitung Bosch DFM064A50 (Seite 9 von 16) (Englisch)

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Customer Service en

9 Customer Service

If you have any queries on use, are unable to rectify

faults on the appliance yourself or if your appliance

needs to be repaired, contact Customer Service.

You can solve many problems yourself by consulting

the information on troubleshooting in these instructions

or on our website. If this is not the case, contact our

after-sales service.

With any warranty claims, we will make sure that your

appliance is repaired by trained after-sales technicians

using genuine spare parts, including after the manufac-

turer's warranty has expired.

Function-relevant genuine spare parts according to the

corresponding Ecodesign Order can be obtained from

Customer Service for a period of at least 10 years from

the date on which your appliance was placed on the

market within the European Economic Area.

Note:Under the terms of the manufacturer's warranty

the use of Customer Service is free of charge.

Detailed information on the warranty period and terms

of warranty in your country is available from our after-

sales service, your retailer or on our website.

If you contact Customer Service, you will require the

product number (E-Nr.) and the production number

(FD) of your appliance.

The contact details for Customer Service can be found

in the enclosed Customer Service directory or on our

website.

9.1 Product number (E-Nr.) and production

number (FD)

You can find the product number (E-Nr.) and the pro-

duction number (FD) on the appliance's rating plate.

Depending on the model, the rating plate can be found:

¡ Inside the appliance (remove grease filters for ac-

cess).

¡ On top of the appliance.

Make a note of your appliance's details and the Cus-

tomer Service telephone number to find them again

quickly.

10 Accessories

Only use original accessories. These have been made

especially for your appliance. Here you can find an

overview of your appliance's accessories and how to

use them.

Accessories Order number

Standard odour filter (re-

placement)

DSZ4551

Standard recirculation kit DSZ4545

Stainless steel handle

strip, 60cm

DSZ4685

Stainless steel handle

strip, 90cm

DSZ4985

Black handle strip, 60cm DSZ4686

Black handle strip, 90cm DSZ4986

Accessories Order number

White handle strip, 60cm DSZ4682

White handle strip, 90cm DSZ4982

10.1 Other accessories

You can purchase other accessories from our after-

sales service, specialist retailers or online.

You will find a comprehensive range of products for

your appliance in our brochures and online:

www.bosch-home.com

Accessories vary from one appliance to another. When

purchasing accessories, always quote the exact

product number (E no.) of your appliance.

You can find out which accessories are available for

your appliance in our online shop or from our after-

sales service.

11 Disposal

Find out here how to dispose of old appliances cor-

rectly.

11.1 Disposing of old appliance

Valuable raw materials can be reused by recycling.

Unplug the appliance from the mains.

Cut through the power cord.

Dispose of the appliance in an environmentally

friendly manner.

This appliance is labelled in accord-

ance with European Directive

2012/19/EU concerning used elec-

trical and electronic appliances

(waste electrical and electronic equip-

ment - WEEE).

The guideline determines the frame-

work for the return and recycling of

used appliances as applicable

throughout the EU.

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