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Before you call customer service, please
check whether you can eliminate the fault
yourself based on the following
information.
A technician who is called out for
consultation purposes will charge the
customer, even if the appliance is still
under guarantee.
S The temperature selector has been set
too low.
S Fast freeze was inadvertently left ON
(yellow pilot light is ON). Switch OFF fast
freeze.
Check whether:
S The appliance has been switched ON.
S There has been a power failure.
S The fuse for the building electrical
system has been switched OFF.
S The mains plug has been correctly
inserted into the socket.
The freezer compartment is too warm
because:
S The door was opened frequently or
large quantities of fresh food were
frozen.
S The temperature selector was set to a
higher setting.
S The ventilation slots were covered.
When these faults have been rectified, the
temperature warning light goes out. If the
light does NOT go out, call customer
service.
Please check your telephone book or the
customerĆservice list for your nearest
customerĆservice facility. When
contacting customer service, please
ALWAYS quote the product number
(EĆnumber) and production number
(FDĆnumber) of your appliance.
These numbers can be found on the
rating plate. 9
To prevent unnecessary callĆouts, please
assist customer service by quoting the
product and production numbers. This
will save you additional costs.
