Bedienungsanleitung Bosch GIV21AFE0 (Seite 53 von 136) (Deutsch, Englisch, Holländisch, Französisch, Italienisch)

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Customer Service en

Customer Service

If you have any queries, are unable to

rectify faults on the appliance your-

self or if your appliance needs to be

repaired, contact Customer Service.

You can solve many problems your-

self by consulting the information on

eliminating faults in this instruction

manual or on our website. If this is

not the case, contact our Customer

Service.

We will always find an appropriate

solution and try to avoid unnecessary

visits being made by a Customer Ser-

vice technician.

With any warranty claims we will

make sure that your appliance is re-

paired by trained Customer Service

technicians using original spare

parts, including after the manufac-

turer's warranty has expired.

For safety reasons repairs to the ap-

pliance should only be carried out by

trained specialist staff. The warranty

claim becomes void if repairs or in-

terventions have been carried out by

persons not authorised by us for that

purpose or if our appliances have

been fitted with spare, supplementary

or accessory parts that were not

genuine parts and then resulted in a

defect.

Function-relevant genuine spare parts

according to the corresponding Eco-

design Order can be obtained from

Customer Service for a period of at

least 10 years from the date on

which your appliance was placed on

the market within the European Eco-

nomic Area.

Note:Under the terms of the manu-

facturer's warranty applicable to the

location the use of Customer Service

is free of charge. The minimum dura-

tion of the warranty (manufacturer's

warranty for private consumers) in

the European Economic Area is 2

years (except for Denmark and

Sweden, where it is 1 year) accord-

ing to the terms of warranty applic-

able to the location. The terms of

warranty do not affect other rights or

claims held by yourself under local

legislation.

Detailed information on the warranty

period and terms of warranty in your

country is available from our Cus-

tomer Service, your retailer or on our

website.

If you contact Customer Service, you

will require the product number (E-

Nr.) and the production number (FD)

of your appliance.

The contact details for Customer Ser-

vice can be found in the enclosed

Customer Service directory or on our

website.

Product number (E-Nr.) and

production number (FD)

You can find the product number (E-

Nr.) and the production number (FD)

on the appliance's rating plate.

→Fig. 1/

Make a note of your appliance's de-

tails and the Customer Service tele-

phone number to find them again

quickly.

Technical data

Refrigerant, cubic capacity and fur-

ther technical specifications can be

found on the rating plate.

→Fig. 1/

More information about your model

can be found online at https://

www.bsh-group.com/energylabel1.

1Only applies to countries in the European Economic Area

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Bosch GIV21AFE0 Seite 53

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