10
Malfunction table
Malfunctions often have simple explanations. Please refer to the
malfunction table before calling the after-sales service.
If a meal does not turn out exactly as you wanted, refer to the
Tested for you in our cooking studio section, where you will
find plenty of cooking tips and tricks.
: Risk of electric shock!
Incorrect repairs are dangerous. Repairs may only be carried
out by one of our trained after-sales engineers.
You can take remedial action yourself for some error
messages.
Troubleshooting
After-sales service
Our after-sales service is there for you if your appliance needs
to be repaired. We will always find the right solution in order to
avoid unnecessary visits from a service technician.
E number and FD number
When calling us, please give the product number (E no.) and
the production number (FD no.) so that we can provide you with
the correct advice. The rating plate bearing these numbers can
be found on the right-hand side when you open the appliance
door. To save time, you can make a note of the number of your
appliance and the telephone number of the after-sales service
in the space below, should it be required.
Please note that there will be a fee for a visit by a service
technician in the event of a malfunction, even during the
warranty period.
Please find the contact data of all countries in the enclosed
customer service list.
To book an engineer visit and product advice
Door panels Glass cleaner:
Clean with a dish cloth. Do not use a glass
scraper.
Seal Hot soapy water:
Clean with a dish cloth, do not scour. Do not
use a metal or glass scraper for cleaning.
Area Cleaning agents
Error message Possible cause Remedy/Note
The appliance does not work The plug is not plugged into the mains. Plug the plug in
Power cut Check whether the kitchen light works.
Faulty Look in the fuse box and check that the cir-
cuit breaker for the appliance is in working
order.
Incorrect operation Switch off the circuit breaker in the fuse
box. Reconnect it after approx.
10 seconds.
Three zeros flash in the display. Power cut Reset the time.
The appliance is not in operation. A
cooking time appears in the display.
The rotary selector was accidentally pressed. Press the Stop button.
The Start button was not pressed after the set-
ting was made.
Press the Start button or clear the setting
by pressing the Stop button.
The microwave does not work. The door was not fully closed. Check whether food remains or foreign
material is trapped in the door.
The Start button was not pressed. Press the Start button.
The food takes longer than usual to
heat up
The microwave power setting was too low. Select a higher microwave power setting.
You have placed a larger amount of food than
normal in the appliance.
Double the amount = double the cooking
time.
The food was colder than usual. Stir or turn the food during cooking
The turntable is making a scratching
or grinding noise.
There is dirt or a foreign object in the area
around the turntable drive.
Clean the roller ring and recess in the
cooking compartment.
Microwave operation has been can-
celled for no apparent reason.
The microwave has a fault. If this fault occurs repeatedly, please call
the after-sales service.
E no. FD no.
After-sales service O
GB 0344 892 8979
Calls charged at local or mobile rate.
11
Rely on the professionalism of the manufacturer. You can
therefore be sure that the repair is carried out by trained service
technicians who carry original spare parts for your appliances.
This appliance corresponds to the standards EN 55011 and
CISPR 11. It is a Group 2, Class B product.
Group 2 means that microwaves are produced for the purpose
of heating food. Class B states that the appliance is suitable for
private households.
Environmentally-friendly disposal
Dispose of packaging in an environmentally-friendly manner.
Automatic programmes
You can use the automatic programmes to defrost food with
the greatest of ease and prepare dishes quickly and easily. You
select the programme and enter the weight of your food. The
automatic programme makes the optimum setting. You can
select from 7 programmes.
Setting a programme
Once you have selected a programme, make settings as
follows:
1. Press the g button repeatedly until the required programme
number appears.
2. Press the 1 button.
"P" and a default weight appear in the display.
3. Turn the rotary selector to specify the weight of the dish.
4. Press the Start button.
You will see the cooking time for the programme counting
down.
The cooking time has elapsed
A signal sounds. Open the appliance door or press Stop. The
clock reappears.
Correction
Press the Stop button twice and reset.
Pausing
Press the Stop button once, or open the appliance door. Press
the START button after closing the door.
Cancelling operation
Press the Stop button twice, or open the door and press the
Stop button once.
Notes
■For some programmes, a signal sounds after a certain time.
Open the appliance door and stir the food or turn the meat or
poultry. After closing, press the Start button again.
■You can query the programme number and weight using g or
1. The queried value is shown for 3 seconds in the display.
Defrosting using the automatic programmes
You can use the 4 defrosting programmes to defrost meat,
poultry and bread.
Notes
■Preparing food
Use food that has been frozen at -18 °C and stored in
portion-sized quantities that are as thin as possible.
Take the food to be defrosted out of all packaging and weigh
it. You need to know the weight to set the programme.
■Liquid will be produced when defrosting meat or poultry.
Drain off this liquid when turning meat and poultry and under
no circumstances use it for other purposes or allow it to
come into contact with other foods.
■Ovenware
Place the food in a microwaveable shallow dish, e.g. a china
or glass plate, but do not cover.
■Resting time
The defrosted food should be left to stand for an additional
10 to 30
pieces of meat require a longer standing time than smaller
pieces. Flat pieces of meat and items made from minced
meat should be separated from each other before leaving to
stand.
After this time, you can continue to prepare the food, even
though thick pieces of meat may still be frozen in the middle.
The giblets can be removed from poultry at this point.
■Signal
For some programmes, a signal sounds after a certain time.
Open the appliance door and separate the food out or turn
the meat or poultry. Close the door and press the Start
button.
IE 01450 2655
0.03 € per minute at peak. Off peak 0.0088 € per
minute.
This appliance is labelled in accordance with
European Directive 2012/19/EU concerning used
electrical and electronic appliances (waste electrical
and electronic equipment - WEEE). The guideline
determines the framework for the return and recycling
of used appliances as applicable throughout the EU.
6WRS
6WDUW
6WRS
6WDUW
J
LJ
L
6WRS 6WDUW
PLQ
NJ
J
L
Programme no. Weight range in kg
Defrost
P 01 Minced meat 0.20 - 1.00
P 02 Pieces of meat 0.20 - 1.00
P 03 Chicken, chicken
pieces
0.40 - 1.80
P 04 Bread 0.20 - 1.00
