en
38
Fault Possible cause Remedial action
The frozen food is
frozen solid.
Loosen frozen food with a blunt
object. Do not use a knife or pointed
object.
There is a thick layer
of frost in the freezer
compartment.
Defrosting the freezer compartment
(see chapter Defrosting).
Always ensure that the freezer
compartment door is closed
properly.
Bottom of the
refrigerator
compartment is wet.
The condensation
channel or drainage
hole are blocked.
Clean the condensation channel
and the drainage hole. See chapter
Cleaning the appliance. Fig. 3
The temperature
in the refrigerator
compartment is too
cold.
Freezer compartment
door is open.
Close the freezer compartment
door. The freezer compartment door
engages audibly.
Temperature has been
set too low.
Increase the temperature.
The Super function
is switched on.
Switch off Super function.
The refrigerating unit
is switching on
more frequently
and for longer.
Appliance opened
frequently.
Do not open the appliance
unnecessarily.
The ventilation
openings have been
covered.
Remove obstacles.
Appliance is not
cooling, temperature
display and light
are lit.
Showroom mode is
switched on.
Hold down alarm button, Fig 2/5,
for 10 seconds until an
acknowledgement signal sounds.
After a short time check whether
your appliance is cooling.
