en
35
Eliminating minor faults yourself
Before you call customer service:
Please check whether you can eliminate the fault yourself based on the following
information.
Customer service will charge you for advice – even if the appliance is still under
guarantee!
Fault Possible cause Remedial action
Temperature differs
greatly from the set
value.
In some cases it is adequate to
switch off the appliance
for 5 minutes.
If the temperature is too high wait a
few hours and check whether the
temperature has approached the set
value.
If the temperature is too low check
the temperature again the next day.
Displays
do not illuminate.
Power failure; the fuse
has been switched off;
the mains plug has not
been inserted
properly.
Connect mains plug. Check whether
the power is on, check the fuses.
The light
does not function.
The LED light
is defective.
See chapter “Light (LED)” section.
Appliance was open
too long.
Light is switched off
after approx. 10 min.
When the appliance is closed
and opened, the light is on again.
Bottom of the
refrigerator
compartment is wet.
The condensation
channel or drainage
hole are blocked.
Clean the condensation channel
and the drainage hole. See chapter
Cleaning the appliance. Fig.
The temperature in the
refrigerator
compartment is too
cold.
Temperature has been
set too low.
Increase the temperature.
