en Cleaning
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2Cleaning and maintenance
C eani ng and mai nt enanc e
Cleaning
Once the appliance is cool, use a sponge to clean it
with soap and water.
After each use, clean the surface of the respective
burner parts once they have cooled down. If any
residue is left (baked-on food, drops of grease etc.),
however little, it will become stuck to the surface and
more difficult to remove later. The holes and grooves
must be clean for the flame to ignite properly.
The movement of some pans may leave metal residue
on the pan supports.
Clean the burners and pan supports using soapy water
and scrub with a non-wire brush.
If the pan supports are fitted with rubber rests, ensure
that these are also cleaned. The rests may come loose
and the pan support may scratch the hob.
Always dry the burners and pan supports completely.
Water droplets or damp patches on the hob at the start
of cooking may damage the enamel.
After cleaning and drying the burners, make sure the
burner caps are correctly positioned on the diffuser.
Caution!
■ Do not remove the control knobs when cleaning the
appliance. The appliance may be d
moisture finds its way inside.
■ Do not use steam cleaners. This could damage the
hob.
■ If your hob is fitted with a glass or aluminium panel,
never use a knife, scraper or similar implement to
clean the point where it joins the metal.
■ Do not put the burner components in the
dishwasher.
Maintenance
Always clean off any liquid as soon as it is spilt. This will
prevent food remains from sticking to the hob surface
and you will save yourself any unnecessary effort.
Due to the high temperatures endured, the wok burner
and the stainless steel zones (grease drip tray, burner
outline, etc.) can change colour. This is normal. After
each use, clean these areas with a product that is
suitable for stainless steel.
It is recommended that the cleaning product available
from our Technical Assistance Service (code 311499)
is used regularly.
Caution!
The stainless steel cleaner must not be used in the area
around the controls. The (printed) symbols may be
wiped off.
Do not leave acidic liquids (e.g. lemon juice, vinegar,
etc.) on the hob.
3Trouble shooting
Tr oubl e s hoot i ng
Sometimes certain faults detected can be easily
resolved. Before calling the Technical Assistance
Service, bear in mind the following advice:
Fault Possible cause Solution
The general electrical system
is malfunctioning.
Defective fuse. Check the fuse in the main fuse box and change it if it is
damaged.
The automatic safety switch or circuit breaker has
tripped.
Check the main control panel to see if the automatic safety
switch or circuit breaker has tripped.
The automatic switching on
function does not work.
There may be food or cleaning products stuck between
the ignition sparkers and the burners.
The space between the ignition sparker and the burner
must be clean.
The burners are wet. Dry the burner caps carefully.
The burner caps are not correctly positioned. Check that the burner caps are correctly positioned.
The appliance is not earthed, is poorly connected or the
earthing is faulty.
Contact the installation technician.
The burner flame is not uni-
form.
The burner components are not correctly positioned. Correctly place the parts on the appropriate burner.
The grooves on the burner are dirty. Clean the grooves on the burner.
The gas flow is not normal or
there is no gas.
The gas supply is blocked by gas taps. Open all gas taps.
If the gas is supplied from a gas cylinder, check that it is
not empty.
Change the gas cylinder.
Customer en
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4Customer service
C om servi ce
When contacting our customer service, please provide
the product number (E-Nr.) and production number (FD)
of the appliance. This information is given on the
specifications plate located on the lower section of the
hob and on the label in the user manual.
Please find the contact data of all countries in the
enclosed customer service list.
To book an engineer visit and product advice
Rely on the professionalism of the manufacturer. You
can therefore be sure that the repair is carried out by
trained service technicians who carry original spare
parts for your appliances.
Warranty conditions
In the unlikely event that the appliance is damaged or
does not meet your expectations in terms of quality,
please inform us as soon as possible. For the warranty
to be valid, the appliance must not have been tampered
with, or used inappropriately.
The applicable warranty conditions are those set out by
the company's representative office in the country of
purchase. Detailed information is available from retail
outlets. Proof of purchase must be presented to obtain
the benefits of the warranty.
We reserve the right to introduce changes.
7Environmental protection
E r onm al pr ot ect i on
If the ) symbol is shown on the specifications plate,
bear in mind the following instructions:
Environmentally-friendly disposal
Dispose of packaging in an environmentally-friendly
manner.
The packaging of your appliance has been
manufactured using only the materials which are strictly
necessary to guarantee efficient protection during
transport. These materials are 100% recyclable, thus
reducing the environmental impact. You can also
contribute to caring for the environment by following the
advice below:
■ Dispose of the packaging in the appropriate
recycling bin.
■ Before you get rid of an old appliance, make sure
you disable it. Contact your local authority to find out
the address of your nearest recycling centre to
dispose of your appliance.
■ Do not pour used oil down the sink. Collect it in a
sealed container and take it to an appropriate
collection point or, failing that, place it in the rubbish
bin (it will end up in a controlled dump; this is
probably not the best option, but it will avoid
contaminating ground water).
The kitchen smells of gas. A gas tap has been left on. Turn off the taps.
Incorrect coupling of gas cylinder. Check that the coupling is sound.
Possible gas leak. Shut off the gas supply, ventilate the premises and imme-
diately notify an authorised installation technician to check
and certify the installation. Do not use the appliance until
ensuring that there is no gas leak in the installation or
appliance itself.
The burner immediately
switches off after releasing the
control knob.
The control knob was not held down for long enough. Once the burner is on, hold the control knob down a few
seconds longer.
The grooves on the burner are dirty. Clean the grooves on the burner.
Fault Possible cause Solution
GB 0344 892 8979
Calls charged at local or mobile rate.
IE 01450 2655
0.03
per minute.
This appliance is labelled in accordance with
European Directive 2012/19/EU concerning
used electrical and electronic a
(waste electrical and electronic equipment -
WEEE). The guideline determines the
framework for the return and recycling of used
appliances as applicable throughout the EU.
