en Trouble shooting
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3Trouble shooting
Tr oubl e s hoot i ng
Usually, faults are small matters that are easy to
eliminate. Please read the information in the table
before calling the after-sales service.
Notes
■If “ appears on the display, press and hold the
button for the relevant cooking zone in order to read
the fault code.
■If the fault code is not listed in the table, disconnect
the hob from the mains power supply and wait
30 seconds before reconnecting it. If this code is
displayed again, contact the technical after-sales
service and specify which fault code has appeared.
■If a fault occurs, the appliance will not switch to
standby mode.
Display Possible cause Solution
None The power supply has been disconnected. Use other electrical appliances to check whether a short circuit
has occurred in the power supply.
The appliance has not been connected as shown
in the circuit diagram.
Ensure that the appliance has been connected as shown in the
circuit diagram.
Electronics fault. If you are unable to rectify the fault, inform the technical after-
sales service.
The displays flash. The control panel is damp or there is something
on it.
Dry the control panel or remove the object.
The Ù display flashes in the
cooking zone displays.
A fault has occurred in the electronics. To acknowledge the fault, briefly cover the control panel with
your hand.
”The active carbon filter is saturated or the satura-
tion indicator lights up even though the filter has
been cleaned or replaced.
Change the filter and reset the filter saturation indicator. You can
find additional information about this in section ~ "Cleaning".
”ƒ The electronics have overheated and have
switched off the affected cooking zone.
Wait until the electronics have cooled down sufficiently. Then
touch any symbol on the hob.
”… The electronics have overheated and all of the
cooking zones have been switched off.
Ӡ + power level and audible
signal
There is hot cookware near the control panel.
There is a risk that the electronics will overheat.
Remove the cookware that is causing the problem. The fault dis-
play goes out shortly afterwards. You can continue cooking.
Ӡ and audible signal There is hot cookware near the control panel.
The cooking zone has been switched off to pro-
tect the electronics.
Remove the cookware that is causing the problem. Wait a few
seconds. Touch any touch control. When the fault indicator goes
out, you can continue cooking.
”‚/”‡ The cooking zone has overheated and has been
switched off to protect the work surface.
Wait until the electronics have cooled down sufficiently. Then
switch the cooking zone on again.
”‰ The cooking zone has been operating continu-
ously for an extended period.
The automatic safety cut-out function has been activated. You can
find additional information about this in section .
“Š‹‹‹
“Š‹‚‹
The operating voltage is incorrect and outside of
the normal operating range.
Contact your electricity supplier.
—…‹‹ The hob is not connected correctly. Disconnect the hob from the mains. Ensure that the hob has been
connected as shown in the circuit diagram.
Do not place hot cookware on the control panel.
needs to be repaired. We will always find an
personnel having to make unnecessary visits.
(FD no.) of the appliance.
ceramic hob. You can see the after-sales service index
basic settings. See section ~ "Basic settings".
period.
enclosed customer service list.
Rely on the professionalism of the manufacturer. You
parts for your appliances.
Calls charged at local or mobile rate.
per minute.
