Bedienungsanleitung Bosch PXY875DE4E (Seite 40 von 44) (Englisch)

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en Customer service

Notes

■ If “ appears in the display, the sensor for the

relevant hotplate must be pressed and held in order

to read the fault code.

■ If the fault code is not listed in the table, disconnect

the hob from the power supply, wait 30 seconds and

connect it again. If the display appears again,

contact technical after-sales and tell them the

precise fault code.

4Customer service

Customer service

Our after-sales service is there for you if your appliance

needs to be repaired. We will always find an

appropriate solution, also in order to avoid after-sales

personnel having to make unnecessary visits.

E number and FD number

Please quote the E number (product number) and the

FD number (production number) of your appliance

when contacting the after-sales service.

The rating plate bearing these numbers can be found:

■ On the appliance certificate.

■ On the lower section of the hob.

The E-number can also be found on the glass surface

of the hob. You can check the customer index (KI) and

FD number by going to the basic settings. Look up

section~ "Basic settings" for this.

Please note that a visit from an after-sales service

engineer is not free of charge in the event of misuse of

the appliance, even during the warranty period.

Please find the contact data of all countries in the

enclosed customer service list.

To book an engineer visit and product advice

Rely on the professionalism of the manufacturer. You

can therefore be sure that the repair is carried out by

trained service technicians who carry original spare

parts for your appliances.

The temperature sensor indica-

tor is not lighting up

The temperature sensor is not reacting and the

indicator is not lighting up.

Change the 3V CR2032 battery. See the section on

~ "Changing the battery"

If this does not solve the problem, press and hold the tempera-

ture sensor button for 8 minutes and then reconnect the tempera-

ture sensor to the hob.

If the problem persists, contact the technical after-sales service.

The indicator on the tempera-

ture sensor flashes twice.

The battery in the temperature sensor has

almost run out. You may be interrupted the next

time you cook by the battery running out.

Change the 3V CR2032 battery. See the section on

~ "Changing the battery"

The indicator on the tempera-

ture sensor flashes three times.

The temperature sensor is disconnected. Press and hold the symbol on the temperature sensor for 8 sec-

onds and then reconnect the temperature sensor to the hob.

“Š‹‹‹

“Š‹‚‹

The operating voltage is incorrect/outside of the

normal operating range.

Contact your electricity supplier.

—…‹‹

The hob is not connected properly Disconnect the hob from the power supply. Check that it has

been connected as shown in the circuit diagram.

š“

Demo mode is activated Disconnect the hob from the power supply. Wait for 30 seconds

before reconnecting it. Touch any touch control in the next

3 minutes. Demo mode is now deactivated.

Indicator Possible cause Remedial action

Do not place hot pans on the control panel.

GB 0344 892 8979

Calls charged at local or mobile rate.

IE 01450 2655

0.03 € per minute at peak. Off peak 0.0088 €

per minute.

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