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Bosch Tronic 2500 TO Seite 11

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Customer Service
11
Tronic 2500 TO – 6 720 879 724 (2021/07)
If the fault could not be eliminated, please call customer service.
7Customer Service
We ask you to always provide the E-No. and the FD-No. of your appliance
when calling in a customer service engineer. You will find the number
near both water connection nozzles of the small water heater.
8 Environmental protection/disposal
Environmental protection is a fundamental corporate strategy of the
Bosch Group.
The quality of our products, their economy and environmental safety are
all of equal importance to us and all environmental protection legislation
and regulations are strictly observed.
We use the best possible technology and materials for protecting the
environment taking account of economic considerations.
Packaging
Where packaging is concerned, we participate in country-specific
recycling processes that ensure optimum recycling.
All of our packaging materials are environmentally compatible and can be
recycled.
Used appliances
Used appliances contain valuable materials that can be recycled.
The various assemblies can be easily dismantled. Synthetic materials are
marked accordingly. Assemblies can therefore be sorted by composition
and passed on for recycling or disposal.
Used electrical and electronic appliances
Electrical or electronic devices that are no longer
serviceable must be collected separately and sent for
environmentally compatible recycling (in accordance with
the European Waste Electrical and Electronic Equipment
Directive).
To dispose of old electrical or electronic devices, you
should use the return and collection systems put in place in the country
concerned.
9Guarantee
The guarantee conditions for this appliance are as defined by our
representative in the country in which it is sold. Details regarding these
conditions can be obtained from the dealer, from whom the appliance
was purchased, or directly from our representative in the country.
Furthermore, the guarantee conditions can also be found on the Internet
at the website address stated. The bill of sale or receipt must be
produced when making any claims under the terms of this guarantee.
Subject to change without notice.
10 Data Protection Notice
We, Bosch Thermotechnology Ltd., Cotswold Way,
Warndon, Worcester WR4 9SW, United Kingdom
process product and installation information,
technical and connection data, communication data,
product registration and client history data to provide
product functionality (art. 6 (1) sentence 1 (b)
GDPR), to fulfil our duty of product surveillance and for product safety
and security reasons (art. 6 (1) sentence 1 (f) GDPR), to safeguard our
rights in connection with warranty and product registration questions
(art. 6 (1) sentence 1 (f) GDPR) and to analyze the distribution of our
products and to provide individualized information and offers related to
the product (art. 6 (1) sentence 1 (f) GDPR). To provide services such as
sales and marketing services, contract management, payment handling,
programming, data hosting and hotline services we can commission and
transfer data to external service providers and/or Bosch affiliated
enterprises. In some cases, but only if appropriate data protection is
ensured, personal data might be transferred to recipients located
outside of the European Economic Area. Further information are
provided on request. You can contact our Data Protection Officer under:
Data Protection Officer, Information Security and Privacy (C/ISP),
Robert Bosch GmbH, Postfach 30 02 20, 70442 Stuttgart, GERMANY.
You have the right to object, on grounds relating to your particular
situation or where personal data are processed for direct marketing
purposes, at any time to processing of your personal data which is based
on art. 6 (1) sentence 1 (f) GDPR. To exercise your rights, please contact
us via privacy.ttgb@bosch.com To find further information, please
follow the QR-Code.
The safety temperature limitation has
tripped.
Unplug the mains plug, open the warm water tap and
allow approx. 4 litres of water to flow. Insert the plug
into the mains socket.
Customer
Water flow-rate is too low. The filter in the tap is clogged. Remove the filter and either clean it or descale it. Customer
The filter in the cold water regulating valve is
clogged.
Remove, clean and reinstall the inlet filter. Circulate
water through the appliance.
If necessary, repeat this procedure until the filter is
free of particles.
Servicing
expert
The water outlet or the tap is clogged by
limescale.
Descale or install a new fitting. Servicing
expert
Fault Cause Solution Who
… 11 …

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