40
Faults, what to do?
Faults Cause/Remedy
Water is running out. – Correctly attach/replace drainage hose.
– Tighten screw-fitting on the supply hose.
Water not flowing in.
Detergent not dis-
pensed.
– Start/Pause A not selected?
–Tap not open?
– Filter blocked? Clean the filter. ~ Page 36
– Supply hose kinked or jammed?
Washing machine
door cannot
be opened.
– Safety function active. Stop programme?
– Rinse Hold
$ (without final spin) selected?
– Can be opened via emergency release only? ~ Page 38
Programme does
not start.
– Start/Pause A or Fertig in (Finished in) time selected?
– Door closed?
– Childlock active? Deactivate.
Detergent solution is
not drained.
– Rinse Hold
$ (without final spin) selected?
– Clean the drain pump. ~ Page 35
– Clean outlet pipe and/or drainage hose.
Water not visible in
the drum.
Not a fault – water below the visible area.
Spin result not satis-
factory.
Washing wet/too
damp.
– Not a fault – unbalanced load detection system has stopped the
spin cycle, washing unevenly distributed.
Distribute small and large items of washing in the drum.
– Easy-Iron
p selected?
– Too low speed selected? ~ Page 23
Spin cycle activated
several times.
Not a fault – unbalanced load detection system adjusts imbalance.
Residual water in the
dispenser for care
product.
– Not a fault – effect of the care product not impaired.
– If required, clean insert. ~ Page 34
Odour formation in
the washing ma-
chine.
Run Cottons 90 °C programme without washing.
Use standard detergent.
Loud noise forma-
tion, vibrations and
“wandering” during
spin cycle.
– Appliance aligned?
Align the appliance. ~ Page 53
– Appliance feet fixed?
Secure appliance feet. ~ Page 53
– Transportation safety devices removed?
Remove transportation protection devices. ~ Page 48
