What to do if …
ʑ
Water is running out. – Correctly attach/replace drainage hose.
– Tighten screw-fitting on the supply hose.
ʑ
Water not flowing in.
Detergent not washed in.
– $ Start/Pause not selected?
– Tap not open?
– Filter blocked? Clean the filter. aPage 10
– Supply hose kinked or jammed?
ʑ
Washing-machine door
cannot be opened.
– Safety function active. Stop programme? aPage 4
– Rinse Hold (without final spin) selected? aPage 3, 4
– Can be opened via emergency release only? aPage 6
ʑ
Programme does not start. – $ Start/Pause not selected?
– Door closed?
ʑ
Detergent solution is not
drained.
– Rinse Hold (without final spin) selected? a Page 3, 4
– Clean the drain pump. aPage 10
– Clean outlet pipe and/or drainage hose.
ʑ
Water not visible in the
drum.
– Not a fault – water below the visible area.
ʑ
Spin result not satisfactory,
washing wet/too damp:
– Not a fault – unbalanced load detection system has stopped the spin
cycle, washing unevenly distributed.
Distribute small and large items of washing in the drum.
– S Reduced Ironing is selected? aPage 5
– Too low speed selected? aPage 5
ʑ
The programme duration
changes during the wash
cycle.
– Not a fault – the programme sequence is optimised for the particular
wash process. This may result in changes to the programme duration
in the display field.
ʑ
Spin cycle actuated several
times.
– Not a fault – unbalanced load detection system adjusts imbalance.
ʑ
Residual water in the
dispenser for care
product ~.
– Not a fault – effect of the care product not impaired.
– If required, clean insert. aPage 9
ʑ
Odour formation in the
washing machine.
– Run L Cottons 90 °C programme without washing.
Use standard detergent.
ʑ
Foam is coming out of the
detergent drawer.
– Too much detergent used?
Mix 1 tablespoon of fabric softener with ½ litre of water and pour into
dispenser II (not for outdoor, sports and down-filled textiles!).
– Reduce detergent dosage for the next wash cycle.
ʑ
Loud noise formation,
vibrations and “Wandering”
during spin cycle.
– Appliance feet fixed?
Secure appliance feet. aInstallation Instructions
– Transportation protection devices removed?
Remove transportation protection devices. aInstallation Instructions
ʑ
Noises during spin
and drain cycles.
– Clean the drain pump. aPage 10
ʑ
Indicator lights do not
function while the
appliance is running.
– Power failure?
– Fuse tripped? Switch on/replace fuse.
– If the fault occurs repeatedly, call customer service.
ʑ
The programme takes
longer than usual.
– Not a fault – unbalanced load detection system adjusts imbalance
by repeatedly distributing the washing.
– Not a fault – foam detection system active – a rinse cycle is
switched on.
ʑ
Detergent residue on the
washing.
– Occasionally phosphate-free detergents contain water-insoluble
residue.
– Select 2 Rinse/Freshen Up or brush the laundry after washing.
ʑ
In the pause status
$ Start/Pause flashes
very quickly and a signal
sounds.
– Water level too high. Washing cannot be reloaded.
Immediately close washing machine door.
– Select $ Start/Pause to continue the programme.
If a fault cannot be rectified (switching the machine on and off) or a repair is required:
– Set programme selector to Off and pull out the mains plug.
– Turn off the tap and call customer service. aInstallation Instructions
