Bedienungsanleitung BRK DVRAHD-0820 (Seite 93 von 99) (Englisch)

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If your problem is not listed below, please call our toll-free

number for more support. Tech Services: 800-323-9005.

Question: Why does DVR does not work after

starting? Why did the DVR stop working?

Answer:

• Check that the power adapter is

plugged into the DVR properly

• Check the power source and all power cord

connections are properly connected

• Make sure the power on-off switch on

the back of the DVR unit is on

Question: Why does the DVR reboot automatically

or stop for several minutes after starting?

Answer:

• Check the supply voltage to be sure it is stable

• Bad track on hard drive or the hard drive is bad

• Instability of the front-end video signal

• High temperature, too much dust, bad

DVR operating environment

Question: Why is there no video output

on single, multi or all channels?

Answer:

• Check that the camera power is properly connected

• Check the cable for connecting video input/

output in the back panel of DVR

• Insert the video source directly into the display

device and check if either are causing the problem

• Check the brightness of the picture and bring

it back to its original default setting

• No video input signal or too weak

Question: What is the meaning of?

Answer:

Question: Why does DVR have problems

with real-time images, such as poor image

color or serious brightness distortion?

Answer:

• If PAL and NTSC are not correctly selected, the images

will be in black and white or possibly a rolling screen

• DVR may not be compatible with monitor

• Adjust the DVR color settings

Question: Why is there no audio sound when monitoring?

Answer:

• Check sound box or speaker functions/

check for a possible short circuit

• Audio source may be connected to the video

channel - you can click on full-screen to check

• The DVR hardware may be defective

• Cameras may not have audio capabilities

• Speakers may need to have an ampliﬁer

• The channel being monitored may not be

connected to an audio camera

• Volume may be turned down

Question: Why is there no audio when playing back?

Answer:

• Check to see that the audio settings

for the channels are correct

• Audio may be off in the record menu

Question: Why is my system time not correct?

Answer:

• Wrong setting or user did not click OK to conﬁrm

Question: Why doesn’t motion detection work?

Answer:

• The selected motion detection area is not correct

• Sensitivity may be too low

Question: Why do I have no disc or disc mount error?

Answer:

• The data being downloaded may exceed

the capacity of backup device

• The backup device may be incompatible

• The backup device may be damaged

Question: Why doesn’t the Remote Control work?

Answer:

• The remote control may be too far from the DVR

• Remote control batteries may be low or dead

• Remote control may be damaged

Question: Why can’t I log in over the Internet?

Answer:

• Check to see if the network is connected

• Check if LINK or 100M LED is displayed normally

on the panel; use ping xxx.xxx.xxx.xxx (DVR IP)

to check if the Internet is linked properly

• Make sure you are running Windows 7, Vista or XP

operating system and Internet Explorer 6.0 - 8.0

• Refer to the network setup section in the manual

Start / Stop Recording

Instant Playback

Mute / Audio On

Capture

PTZ Control

Digital Zoom

Image Settings

Live View Strategy

Information

FAQ

APPENDIX

FAQ’s

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BRK DVRAHD-0820 Seite 93

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