Bedienungsanleitung Brose e-Bike (Seite 21 von 24) (Englisch)

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If any problems occur during use of your Brose e-Bike System, ﬁrst of all check them off against those listed in the

table. This will enable you to solve the problem yourself in many cases.

Symptom Possible cause Solution approach

Display unit(1) and/or Brose e-Bike System

cannot be activated.

Malfunction of battery pack (26) despite full

charge

Press the LED button(28) to check whether

the battery pack can be switched on. The

LEDs of the charge level display(27) on the

battery pack(26) should come on. If this is

not the case, there may be a defect in the

battery pack(26).

Battery pack (26) not correctly snapped into

mounting(31)

Remove the battery pack (26) again and

then re-insert it. Ensure that it is seated

correctly.

Battery pack(26) not charged Complete a charging operation using the

supplied battery charger(33).

Contacts of battery pack(26) and/or of moun-

ting(31) fouled

Check that all contacts are clean. If neces-

sary clean them with a soft and dry cloth.

Display unit (1) not correctly snapped into

mounting(2)

Remove the display unit(1) again and then

re-insert it. Ensure that it is seated correctly.

Contacts of display unit (1) and/or of moun-

ting(2) fouled

Check that all contacts are clean. If neces-

sary clean them with a soft and dry cloth.

Plug connections at the drive unit not correct-

ly inserted

Check the cables and plug connections,

and connect them properly where necessa-

ry.

Display unit (1) not supplying cycling data

even though the e-Bike is in motion.

Spoke magnet (23) not correctly ﬁtted (dis-

tance from speed sensor(25))

Check the ﬁtting of the spoke magnet(23),

particularly its distance from the speed

sensor(25) on the chain stay. This distance

must be between 5 and 17 mm (see Fig. 8).

Correct the distance where necessary.

Bike lights cannot be activated. Cable for lights incorrectly connected Check the cables and plug connections,

and connect them properly where necessa-

ry.

Display unit(1) displays an error code in the

multifunctional panel(15).

There is an active error in the system. Please refer to the following table

Error codes

You can see from the following table which error is present in the system and what can be done when your display

unit(1) displays an error code.

Error code Description Solution approach

10 The battery voltage is too low. Charge the battery pack(26) using the battery charger(33).

11 The battery voltage is too high. Switch off the system completely and then back on using the LED button(28)