Bedienungsanleitung Brother 1940CN (Seite 154 von 231) (Englisch)

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TROUBLESHOOTING AND ROUTINE MAINTENANCE 12 - 10

Printing (Continued)

Smudged stain at the top

center of the printed page.

Make sure the paper is not too thick or not curled. (See About paper on

page 1-10.)

Printing appears dirty or ink

seems to run.

Make sure you are using the proper types of paper. (See About paper

on page 1-10.) Don’t handle the paper until the ink is dry.

Stains appear on the reverse

side or at the bottom of the

page.

Make sure the Printer Platen is not dirty with ink. (See Cleaning the

machine Printer Platen on page 12-24.)

Make sure you are using the paper support flap. (See How to load

paper, envelopes and post cards on page 1-15.)

There are some dense lines. Check ‘Reverse Order’ in the Basic tab of the printer driver.

The printouts are wrinkled. In the printer driver ‘Basic’ tab, click the ‘Settings’, and uncheck the

‘Bi-Directional Printing’.

Cannot perform ‘2 in 1 or 4 in 1’

printing.

Check that the paper size setting in the application and in the printer

driver are the same.

Print speed is too slow. Changing the printer driver setting may improve the print speed.

Highest resolution needs longer data processing, transfer and printing

time. Try the other settings of quality in the printer driver ‘Basic’ tab.

Also, click the ‘Settings’ tab, and make sure you uncheck the

True2Life

Borderless printing is slower than normal printing. If you want to print

more quickly, set the Borderless feature off. (See

Media Type

on page

1-8 in Software User’s Guide on the CD-ROM.)

True2Life

is not working

properly.

If the image data is not full color in your application (Such as 256 color),

True2Life

will not work. Please use at least 24 bit color data with the

True2Life

feature.

Machine feeds multiple pages Make sure the paper is loaded properly in the paper tray. (See How to

load paper, envelopes and post cards on page 1-15.)

Check that more than two types of paper are not loaded in the paper tray

at any one time.

Printed pages are not stacked

neatly.

Make sure you are using the paper support flap. (See How to load

paper, envelopes and post cards

on page 1-15.)

Machine does not print from

Paint Brush.

Try setting the Display setting to ‘256 colors.’

Machine does not print from

Adobe Illustrator.

Try to reduce the print resolution.

Printing Received Faxes

Condensed print and white

streaks across the page or the

top and bottom of sentences

are cut off.

This can be caused by static or interference on the telephone line. You

can make a copy using the Black Start key to see if the same problem

occurs. If the copy looks good then the problem is probably the phone

line and not your machine.

Vertical black lines when

receiving.

The sender’s scanner may be dirty. Ask the sender to make a copy to

see if the problem is with the sending machine. Try receiving from

another fax machine.

DIFFICULTY SUGGESTIONS

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Brother 1940CN Seite 154

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