Bedienungsanleitung Brother DCP-163C (Seite 69 von 111) (Englisch)

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Troubleshooting and Routine Maintenance

Cannot perform ‘2 in 1 ’ or ‘4 in 1 ’

printing.

Check that the paper size setting in the application and in the printer driver are the

same.

Print speed is too slow. Try changing the printer driver setting. The highest resolution needs longer data

processing, sending and printing time. Try the other quality settings in the printer

driver Advanced tab. Also, click the Color Settings, and make sure you uncheck

Colour Enhancement.

Set the borderless feature off. Borderless printing is slower than normal printing.

(See Printing for Windows

or Printing and Faxing for Macintosh

in the Software

User's Guide on the CD-ROM.)

Photo paper does not feed

properly.

When you print on Brother photo paper, make sure you always load one additional

sheet of photo paper first before loading the paper you want to print on.

Clean the paper pick-up roller. (See Cleaning the paper pick-up roller on page 73.)

Colour Enhancement is not

working correctly.

If the image data is not full colour in your application (such as 256 colour), Colour

Enhancement will not work. Use at least 24 bit colour data with the Colour

Enhancement feature.

Machine feeds multiple pages Make sure the paper is loaded correctly in the paper tray. (See Loading paper and

other print media on page 8.)

Check that more than two types of paper are not loaded in the paper tray at any

one time.

There is a paper jam. See Printer jam or paper jam on page 67. Make sure the paper length guide is

adjusted to the paper size. Do not extend the paper tray when you load A5 or

smaller size paper.

Printed pages are not stacked

neatly.

Make sure you are using the paper support flap. (See Loading paper and other

print media on page 8.)

Machine does not print from Adobe

Illustrator.

Try to reduce the print resolution. (See Printing for Windows

or Printing and

Faxing for Macintosh

in the Software User's Guide on the CD-ROM.)

Copying Difficulties

Difficulty Suggestions

Vertical streaks appear on copies If you see vertical streaks on copies, clean the scanner. (See Cleaning the

scanner on page 72.)

Poor copy results when using the

ADF (DCP-185C only)

Try using the scanner glass. (See Using the scanner glass on page 18)

Vertical black line appears in

copies (DCP-185C only)

Black vertical lines on copies are typically caused by dirt or correction fluid on the

glass strip. Clean the glass strip. (See Cleaning the scanner on page 72)

Fit to Page does not work properly. Make sure your source document is not skewed. Reposition the document and try

again.

Scanning Difficulties

Difficulty Suggestions

TWAIN/WIA errors appear when

starting to scan.

Make sure the Brother TWAIN/WIA driver is chosen as the primary source. In

PaperPort™ 11SE with OCR, click File, Scan or Get Photo and click Select to

choose the Brother TWAIN/WIA driver.

Poor scanning results when using

the ADF. (DCP-185C only)

Try using the scanner glass. (See Using the scanner glass on page 18)

OCR does not work. Try increasing the scanner resolution.

Printing (continued)

Difficulty Suggestions

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Brother DCP-163C Seite 69

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