Bedienungsanleitung Brother DCP-315CN (Seite 74 von 110) (Englisch)

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6 - 8 TROUBLESHOOTING AND ROUTINE MAINTENANCE

Smudged stain at the top

center of the printed page.

Make sure the paper is not too thick or not curled. (See About paper on

page 1-8.)

Printing appears dirty or ink

seems to run.

Make sure you are using the proper types of paper. (See About paper

on page 1-8.) Don’t handle the paper until the ink is dry.

Stains appear on the reverse

side or at the bottom of the

page.

Make sure the Printer Platen is not dirty with ink. (See Cleaning the

machine printer platen on page 6-20.)

Make sure you are using the paper support flap. (See How to load

paper, envelopes and post cards on page 1-13.)

There are some dense lines. Check ‘Reverse Order’ in the Basic tab of the printer driver.

The printouts are wrinkled. In the printer driver ‘Basic’ tab, click the ‘Settings’, and uncheck the

‘Bi-Directional Printing’.

Cannot perform ‘2 in 1 or 4 in 1’

printing.

Check that the paper size setting in the application and in the printer

driver are the same.

Print speed is too slow. Changing the printer driver setting may improve the print speed.

Highest resolution needs longer data processing, transfer and printing

time. Try the other settings of quality in the printer driver ‘Basic’ tab.

Also, click the ‘Settings’ tab, and make sure you uncheck the Colour

Enhancement.

Borderless printing is slower than normal printing. If you want to print

more quickly, set the Borderless feature off. For Windows

, see

Borderless on page 1-5 in Software User’s Guide or for Macintosh

Page Setup on page 8-7 in Software User’s Guide on the CD-ROM.

Colour Enhancement is not

working properly.

If the image data is not full colour in your application (Such as 256

colour), Colour Enhancement will not work. Please use at least 24 bit

colour data with the Colour Enhancement feature.

The machine feeds multiple

pages.

Make sure the paper is loaded properly in the paper tray. (See How to

load paper, envelopes and post cards on page 1-13.)

Check that more than two types of paper are not loaded in the paper tray

at any one time.

Printed pages are not stacked

neatly.

Make sure you are using the paper support flap. (See How to load

paper, envelopes and post cards on page 1-13.)

The machine does not print

from Paint Brush.

Try setting the Display setting to ‘256 colours’.

The machine does not print

from Adobe Illustrator.

Try to reduce the print resolution.

Copying Difficulties

Poor copy results when using

the ADF. (DCP-120C only)

Try using the scanner glass. (See Using the scanner glass on page 1-7.)

Vertical streaks appear in

copies.

Sometimes you may see vertical streaks on copies. Clean the scanner.

(See Cleaning the scanner on page 6-19.)

Scanning Difficulties

Poor scanning results when

using the ADF. (DCP-120C

only)

Try using the scanner glass. (See Using the scanner glass on page 1-7.)

TWAIN/WIA errors appear

while scanning.

Make sure the Brother TWAIN/WIA driver is selected as the primary

source. In PaperPort

, click Scan in the File menu and select the

Brother TWAIN/WIA driver.

DIFFICULTY SUGGESTIONS

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Brother DCP-315CN Seite 74

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