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BASIC USER’S GUIDE
MFC-J220
MFC-J265W
MFC-J410
MFC-J415W
Version 0
UK/IRE/GEN
If you need to call Customer Service
Please complete the following information for future
reference:
Model Number: MFC-J220, MFC-J265W, MFC-J410 and
MFC-J415W
(Circle your model number)
Serial Number:
1
Date of Purchase:
Place of Purchase:
1
The serial number is on the back of the unit. Retain
this User's Guide with your sales receipt as a
permanent record of your purchase, in the event of
theft, fire or warranty service.
Register your product on-line at
http://www.brother.com/registration/
© 2010 Brother Industries, Ltd.
i
User's Guides and where do I find it?
Which manual? What's in it? Where is it?
Safety and Legal Please read the Safety Instructions before you
set up your machine.
Printed / In the box
Quick Setup Guide Read this Guide first. Follow the instructions for
setting up your machine and installing the
drivers and software for the operating system
and connection type you are using.
Printed / In the box
Basic User's Guide Learn the basic Fax, Copy, Scan and
PhotoCapture Center™ operations and how to
replace consumables. See troubleshooting tips.
Printed / In the box
Advanced User's Guide Learn more advanced operations: Fax, Copy,
security features, printing reports and
performing routine maintenance.
PDF file /
Documentation
CD-ROM
Software User's Guide Follow these instructions for Printing, Scanning,
Network Scanning (MFC-J265W and
MFC-J415W only), PhotoCapture Center™,
PC-Fax Send, and using the Brother
ControlCenter utility.
PDF file /
Documentation
CD-ROM
Network User's Guide
(MFC-J265W and
MFC-J415W only)
This Guide provides more advanced
information for configuring the Wireless network
connections. In addition, find information about
network utilities, network printing,
troubleshooting tips and supported network
specifications.
PDF file /
Documentation
CD-ROM
ii
Table of Contents
(BASIC USER’S GUIDE)
1 General information 1
Using the documentation.......................................................................................1
Symbols and conventions used in the documentation ....................................1
Accessing the Advanced User’s Guide, Software Users Guide and
Network User’s Guide.........................................................................................1
Viewing Documentation...................................................................................1
Accessing Brother Support (Windows
®
)................................................................3
Accessing Brother Support (Macintosh) ................................................................3
Control panel overview ..........................................................................................4
LCD screen indications....................................................................................6
Basic Operations .............................................................................................6
Volume settings .....................................................................................................7
Ring Volume ....................................................................................................7
Beeper Volume................................................................................................7
Speaker Volume..............................................................................................8
LCD display ...........................................................................................................8
Setting the backlight brightness.......................................................................8
2 Loading paper 9
Loading paper and other print media.....................................................................9
Loading envelopes and postcards.................................................................11
Removing small printouts from the machine .................................................13
Printable area ................................................................................................14
Paper settings......................................................................................................15
Paper Type ....................................................................................................15
Paper Size.....................................................................................................15
Acceptable paper and other print media..............................................................16
Recommended print media ...........................................................................16
Handling and using print media.....................................................................16
Choosing the right print media.......................................................................18
3 Loading documents 20
How to load documents .......................................................................................20
Using the ADF (MFC-J410 and MFC-J415W only) .......................................20
Using the scanner glass ................................................................................20
Scannable area .............................................................................................21
4Sending a fax 22
How to send a fax ................................................................................................22
Setting scanner glass size for faxing.............................................................23
Colour fax transmission .................................................................................23
Cancelling a fax in progress ..........................................................................23
Transmission Verification Report...................................................................24
iii
5 Receiving a fax 25
Receive modes....................................................................................................25
Choose the Receive Mode ..................................................................................25
Using receive modes ...........................................................................................26
Fax Only ........................................................................................................26
Fax/Tel...........................................................................................................26
Manual...........................................................................................................26
External TAD .................................................................................................26
Receive mode settings ........................................................................................27
Ring Delay ..................................................................................................... 27
F/T Ring Time (Fax/Tel mode only)...............................................................27
Fax Detect ..................................................................................................... 28
6 Telephone and external devices 29
Voice operations..................................................................................................29
Tone or Pulse ................................................................................................ 29
Fax/Tel mode.................................................................................................29
Caller ID (U.K. and Ireland only)....................................................................29
Telephone services..............................................................................................30
Setting the Telephone Line Type...................................................................30
Connecting an external TAD (telephone answering device)................................31
Settings..........................................................................................................32
Recording an outgoing message (OGM) on an external TAD.......................32
Multi-line connections (PBX) .........................................................................32
External and extension telephones......................................................................33
Connecting an external or extension telephone ............................................33
Operation from external and extension telephones.......................................33
Using extension telephones (U.K. only) ........................................................34
Using a cordless external telephone ............................................................. 35
Using remote codes....................................................................................... 35
7 Dialling and storing numbers 36
How to dial...........................................................................................................36
Manual dialling...............................................................................................36
Speed Dialling ...............................................................................................36
Search ...........................................................................................................36
Fax Redial ..................................................................................................... 37
Additional dialling operations...............................................................................37
Outgoing Call history .....................................................................................37
Caller ID history .............................................................................................38
Storing numbers .................................................................................................. 39
Storing a pause .............................................................................................39
Storing Speed Dial numbers..........................................................................39
Changing Speed Dial names or numbers......................................................40
iv
8 Making copies 41
How to copy .........................................................................................................41
Stop copying..................................................................................................41
Copy settings.................................................................................................42
Paper Options................................................................................................42
9 Printing photos from a memory card 43
PhotoCapture Center™ operations .....................................................................43
Using a memory card ....................................................................................43
Getting started .....................................................................................................44
Print Images.........................................................................................................46
View Photos...................................................................................................46
PhotoCapture Center™ print settings..................................................................46
How to scan to a memory card ............................................................................47
10 How to print from a computer 49
Printing a document.............................................................................................49
11 How to scan to a computer 50
Scanning a document..........................................................................................50
Scanning using the scan key ...............................................................................50
Scanning using a scanner driver .........................................................................50
A Routine maintenance 51
Replacing the ink cartridges ................................................................................51
Cleaning and checking the machine....................................................................53
Cleaning the scanner glass ...........................................................................53
Cleaning the paper pick-up rollers.................................................................54
Cleaning the print head .................................................................................55
Checking the print quality ..............................................................................55
Checking the print alignment .........................................................................56
B Troubleshooting 57
Error and Maintenance messages.......................................................................57
Error animations display ................................................................................61
Transferring your faxes or Fax Journal report ...............................................61
Document jam (MFC-J410 and MFC-J415W only) .......................................62
Printer jam or paper jam................................................................................63
Troubleshooting ..................................................................................................66
If you are having difficulty with your machine ................................................66
Dial Tone detection........................................................................................73
Telephone line interference / VoIP ................................................................73
Machine Information ............................................................................................74
Checking the serial number...........................................................................74
Reset functions..............................................................................................74
How to reset the machine..............................................................................74
v
C Menu and features 75
On-screen programming......................................................................................75
Menu table...........................................................................................................76
Entering Text .......................................................................................................91
Inserting spaces ............................................................................................91
Making corrections ........................................................................................91
Repeating letters ...........................................................................................91
Special characters and symbols....................................................................91
D Specifications 92
General................................................................................................................92
Print media...........................................................................................................94
Fax.......................................................................................................................95
Copy ....................................................................................................................96
PhotoCapture Center™ .......................................................................................97
Scanner ...............................................................................................................98
Printer ..................................................................................................................99
Interfaces.............................................................................................................99
Computer requirements.....................................................................................100
Consumable items .............................................................................................101
Network (MFC-J265W and MFC-J415W only) ..................................................102
EIndex 103
1
1
1
Using the
documentation
1
Thank you for buying a Brother machine!
Reading the documentation will help you
make the most of your machine.
Symbols and conventions
used in the documentation 1
The following symbols and conventions are
used throughout the documentation.
Accessing the
Advanced User’s
Guide, Software User’s
Guide and Network
User’s Guide
1
This Basic User’s Guide does not contain all
the information about the machine such as
how to use the advanced features for Fax,
Copy, PhotoCapture Center™, Printer,
Scanner, PC-Fax and Network. When you
are ready to learn detailed information about
these operations, read the
Advanced User’s Guide,
Software User’s Guide and
Network User’s Guide that are on the
Documentation CD-ROM.
Viewing Documentation 1
a Turn on your computer. Insert the
Documentation CD-ROM into your
CD-ROM drive.
Note
(Windows
®
users)
If the screen does not appear
automatically, go to
My Computer (Computer), double-click
the CD-ROM icon, and then double-click
index.html.
b (Macintosh users)
Double-click the CD-ROM icon, and
then double-click index.html.
General information 1
Bold Bold typeface identifies specific
buttons on the machine’s
control panel, or on the
computer screen.
Italics Italicized typeface emphasizes
an important point or refers you
to a related topic.
Courier
New
Text in the Courier New font
identifies messages on the
LCD of the machine.
WARNING
WARNING indicates a potentially
hazardous situation which, if not avoided,
could result in death or serious injuries.
CAUTION
CAUTION indicates a potentially hazardous
situation which, if not avoided, may result in
minor or moderate injuries.
IMPORTANT
IMPORTANT indicates a potentially
hazardous situation which may result in
property-damage-only accidents or loss of
product functionality.
Notes tell you how you should
respond to a situation that may arise
or give tips about how the operation
works with other features.
Electrical Hazard icons alert you to
possible electrical shock.
Chapter 1
2
c Click your country.
d
Point to your language, point to
View Guide
,
and then click the guide you want to read.
Note
(Windows
®
users only)
Your web browser may display a yellow bar
at the top of the page that contains a security
warning about Active X controls. For the
page to display correctly you must click on
the bar, click
Allow Blocked Content
, then
click
Yes
in the Security Warning dialog box.
(Windows
®
users only)
1
For faster access, you can copy all user
documentation in PDF format to a local
folder on your computer. Point to your
language, then click Copy to local disk.
1
Microsoft
®
Internet Explorer
®
6.0 or greater.
How to find Scanning instructions 1
There are several ways you can scan
documents. You can find the instructions as
follows:
Software User’s Guide
Scanning
ControlCenter
Network Scanning (MFC-J265W and
MFC-J415W only)
ScanSoft™ PaperPort™11SE with OCR
How-to-Guides (MFC-J410 and
MFC-J415W only)
(Windows
®
)
The complete ScanSoft™
PaperPort™11SE with OCR How-to-
Guides can be viewed from the Help
selection in the ScanSoft™
PaperPort™11SE application.
Presto! PageManager User’s Guide
(MFC-J410 and MFC-J415W only)
(Macintosh)
Note
Presto! PageManager must be
downloaded and installed before use. See
Accessing Brother Support (Macintosh)
on page 3 for further instructions.
The complete Presto! PageManager
User’s Guide can be viewed from the Help
selection in the Presto! PageManager
application.
How to find Network setup instructions
(MFC-J265W and MFC-J415W only)
1
Your machine can be connected to a wireless
network. You can find basic setup
instructions in the Quick Setup Guide. If your
wireless access point or router supports Wi-Fi
Protected Setup or AOSS™, you can also
follow the steps in the Quick Setup Guide. For
more information about network setup please
see the Network User's Guide on the
Documentation CD-ROM.
General information
3
1
Accessing Brother
Support (Windows
®
) 1
You can find all the contacts you will need,
such as Web support (Brother Solutions
Center), on the Installation CD-ROM.
Click Brother Support on the Top Menu.
The following screen will appear:
To access our website
(http://www.brother.com
), click
Brother Home Page.
For the latest news and product support
information
(http://solutions.brother.com/
), click
Brother Solutions Center.
To visit our website for original Brother
Supplies
(http://www.brother.com/original/
),
click Supplies Information.
To access the Brother CreativeCenter
(http://www.brother.com/creativecenter/
)
for FREE photo projects and printable
downloads,
click Brother CreativeCenter.
To return to the Top Menu, click Back or
if you have finished, click Exit.
Accessing Brother
Support (Macintosh)
1
You can find all the contacts you will need,
such as Web support (Brother Solutions
Center) on the Installation CD-ROM.
Double-click the Brother Support icon.
The following screen will appear:
(MFC-J410 and MFC-J415W only)
To download and install Presto!
PageManager, click
Presto! PageManager.
To register your machine from the Brother
Product Register Page
(http://www.brother.com/registration/
),
click On-Line Registration.
For the latest news and product support
information
(http://solutions.brother.com/
), click
Brother Solutions Center.
To visit our website for original Brother
Supplies
(http://www.brother.com/original/
), click
Supplies Information.
Chapter 1
4
Control panel overview 1
The MFC-J220, MFC-J265W, MFC-J410 and MFC-J415W have the same control panel keys.
1 Fax and telephone keys:
Redial/Pause
Redials the last 30 numbers called. It also
inserts a pause when programming quick
dial numbers.
Tel/R
This key is used to have a telephone
conversation after picking up the external
handset during the F/T Ring (fast
double-ring).
Also, when connected to a PBX, you can
use this key to gain access to an outside line
or to transfer a call to another extension
.
2 Mode keys:
FAX
Lets you access Fax mode.
SCAN
Lets you access Scan mode.
COPY
Lets you access Copy mode.
PHOTO CAPTURE
Lets you access PhotoCapture Center™
mode.
3 Menu keys:
Volume keys
d c
While the machine is idle, you can press
these keys to adjust the ring volume.
Speed Dial key
Lets you store, look up, and dial numbers
that are stored in the memory.
d or c
Press d or c to move the selected area left
or right on the LCD.
a or b
Press a or b to scroll through the menus
and options.
Menu
Access the main menu.
Clear
Press to delete characters or to go back to
the previous menu level.
OK
Lets you confirm a selection.
Fax Mem.
0
1:4
1:41
01:41
01. 01. 2010
01. 01. 2010
01. 01. 2010
8
6
1
7
General information
5
1
4 Start keys:
Mono Start
Lets you start sending faxes or making
copies in monochrome. Also lets you start a
scanning operation (in colour or mono
depending on the scanning setting in the
ControlCenter software).
Colour Start
Lets you start sending faxes or making
copies in full colour. Also lets you start a
scanning operation (in colour or mono,
depending on the scanning setting in the
ControlCenter software).
5 Stop/Exit
Stops an operation or exits the menu.
6 LCD (Liquid Crystal Display)
Displays messages on the screen to help you
set up and use your machine.
7 Dial Pad
Use these keys to dial telephone and fax
numbers and as a keyboard for entering
information into the machine.
The # key lets you temporarily switch the
dialling mode during a telephone call from
Pulse to Tone.
8On/Off
You can turn the machine on and off.
Press On/Off to turn the machine on.
Press and hold down
On/Off
to turn the machine
off. The LCD will show Shutting Down and will
stay on for a few seconds before going off.
If you have connected an external telephone or
TAD, it is always available.
If you turn the machine off, it will still
periodically clean the print head to maintain
print quality. To prolong print head life, provide
the best ink cartridge economy, and maintain
print quality, you should keep your machine
connected to the power at all times.
Note
Most of the illustrations in this User’s Guide
show the MFC-J415W.
Fax Mem.
01:41:4101:41
01. 01. 201001. 01. 201001. 01. 2010
2 34
5
Chapter 1
6
LCD screen indications 1
The LCD shows the current machine status
when the machine is idle.
1 Wireless Status (MFC-J265W and
MFC-J415W only)
A four level indicator shows the current
wireless signal strength if you are using a
wireless connection.
2 Current Receive Mode
Lets you see the current receive mode.
Fax (Fax only)
F/T (Fax/Tel)
TAD (External TAD)
Mnl (Manual)
3 Memory Status
Lets you see the available memory in the
machine.
4 Ink indicator
Lets you see the available ink volume.
The warning icon appears when there is
an error or a maintenance message. For
details, see Error and Maintenance
messages on page 57.
Basic Operations 1
The following steps show how to change a
setting in the machine. In this example the
Mode Timer setting is changed from
2 minutes to 30 seconds.
a Press Menu.
b Press a or b to choose
General Setup.
Press OK.
c Press a or b to choose Mode Timer.
Press OK.
d Press a or b to choose 30Secs.
Press OK.
You can see the current setting on the
LCD:
e Press Stop/Exit.
0Max
Fax Mem.
0
1:4
1:41
01:41
01. 01. 2010
01. 01. 2010
01. 01. 2010
1
2 3 4
General Setup
MENU Select
Ink Management
OK
Fax
General Setup
Mode Timer
Paper Type
Paper Size
2Mins
Mode Timer
30Secs
1Min
Off
0Sec
Mode Timer
Paper Type
Paper Size
30Secs
General Setup
General information
7
1
Volume settings 1
Ring Volume 1
You can choose a range of ring volume
levels, from High to Off.
While the machine is idle, press d or c
to adjust the volume level. The LCD shows
the current setting, and each key press will
change the volume to the next level. The
machine will keep the new setting until you
change it.
You can also change the volume through the
menu, by following the instructions below:
Setting the Ring Volume from the
menu
1
a Press Menu.
b Press a or b to choose
General Setup.
Press OK.
c Press a or b to choose Volume.
Press OK.
d Press a or b to choose Ring.
Press OK.
e Press a or b to choose Low, Med, High
or Off.
Press OK.
f Press Stop/Exit.
Beeper Volume 1
When the beeper is on, the machine will beep
when you press a key, make a mistake, or
after you send or receive a fax.
You can choose a range of beeper volume
levels, from High to Off.
a Press Menu.
b Press a or b to choose
General Setup.
Press OK.
c Press a or b to choose Volume.
Press OK.
d Press a or b to choose Beeper.
Press OK.
e Press a or b to choose Low, Med, High
or Off.
Press OK.
f Press Stop/Exit.
Chapter 1
8
Speaker Volume 1
You can choose a range of speaker volume
levels, from High to Off.
a Press Menu.
b Press a or b to choose
General Setup.
Press OK.
c Press a or b to choose Volume.
Press OK.
d Press a or b to choose Speaker.
Press OK.
e Press a or b to choose Low, Med, High
or Off.
Press OK.
f Press Stop/Exit.
LCD display 1
Setting the backlight
brightness 1
If you are having difficulty reading the LCD,
try changing the brightness setting.
a Press Menu.
b Press a or b to choose
General Setup.
Press OK.
c Press a or b to choose LCD Settings.
Press OK.
d Press a or b to choose Backlight.
Press OK.
e Press a or b to choose Light, Med or
Dark.
Press OK.
f Press Stop/Exit.
9
2
2
Loading paper and
other print media
2
a If the paper support flap is open, close it,
and then close the paper support. Pull
the paper tray completely out of the
machine.
b Lift the output paper tray cover (1).
c With both hands, gently press and slide
the paper side guides (1) and then the
paper length guide (2) to fit the paper
size.
Make sure that the triangular marks (3)
on the paper side guides (1) and paper
length guide (2) line up with the marks
for the paper size you are using.
Loading paper 2
1
3
1
3
2
Chapter 2
10
Note
When you are using Legal size paper,
press and hold the universal guide release
button (1) as you slide out the front of the
paper tray.
d Fan the stack of paper well to avoid
paper jams and misfeeds.
IMPORTANT
Always make sure that the paper is not
curled or wrinkled.
e Gently put the paper into the paper tray
print side down and top edge in first.
Check that the paper is flat in the tray.
IMPORTANT
Be careful that you do not push the paper
in too far; it may lift at the back of the tray
and cause feed problems.
f Gently adjust the paper side guides (1)
to fit the paper using both hands.
Make sure the paper side guides touch
the sides of the paper.
1
1
Loading paper
11
2
g Close the output paper tray cover.
h Slowly push the paper tray completely
into the machine.
i While holding the paper tray in place,
pull out the paper support ( ) until it
clicks and unfold the paper support
flap ( ).
IMPORTANT
DO NOT use the paper support flap for
Legal size paper.
Loading envelopes and
postcards 2
About envelopes 2
Use envelopes that weigh between 80 to
95 g/m
2
.
Some envelopes need margin settings to
be set in the application. Make sure you
do a test print first before printing many
envelopes.
IMPORTANT
DO NOT use any of the following types of
envelopes, as they will cause paper feed
problems:
That are of a baggy construction.
That are embossed (have raised
writing on them).
That have clasps or staples.
That are pre-printed on the inside.
Occasionally you may experience paper
feed problems caused by the thickness,
size and flap shape of the envelopes you
are using.
1
2
Glue Double flap
Chapter 2
12
Loading envelopes and postcards 2
a Before loading, press the corners and
sides of envelopes or postcards to make
them as flat as possible.
IMPORTANT
If envelopes or postcards are “double-
feeding”, put one envelope or postcard in
the paper tray at a time.
b Put envelopes or postcards in the paper
tray with the side to be printed on face
down, and the shortest edge in first as
shown in the illustration. With both
hands, gently press and slide the paper
side guides (1) and paper length
guide (2) to fit the size of the envelopes
or postcards.
2
1
Loading paper
13
2
If you have problems printing on
envelopes with the flap on the short edge,
try the following:
2
a Open the envelope flap.
b Put the envelope into the paper tray with
the address side down and the flap
positioned as shown in the illustration.
c Adjust the size and margin in your
application.
Removing small printouts
from the machine 2
When the machine ejects small paper onto
the output paper tray cover you may not be
able to reach it. Make sure printing has
finished, and then pull the tray completely out
of the machine.
Chapter 2
14
Printable area 2
The printable area depends on the settings in the application you are using. The figures below
show the unprintable areas on cut sheet paper and envelopes. The machine can print in the
shaded areas of cut sheet paper when the Borderless print feature is available and turned on.
(See Printing for Windows
®
or Printing and Faxing for Macintosh in the Software User’s Guide.)
Note
The Borderless feature is not available for envelopes.
Cut Sheet Paper Envelopes
Top (1) Bottom (2) Left (3) Right (4)
Cut Sheet 3 mm 3 mm 3 mm 3 mm
Envelopes 12 mm 24 mm 3 mm 3 mm
3
4
1
2
Loading paper
15
2
Paper settings 2
Paper Type 2
To get the best print quality, set the machine
for the type of paper you are using.
a Press Menu.
b Press a or b to choose
General Setup.
Press OK.
c Press a or b to choose Paper Type.
Press OK.
d Press a or b to choose Plain Paper,
Inkjet Paper, Brother BP71,
Brother BP61, Other Glossy or
Transparency.
Press OK.
e Press Stop/Exit.
Note
The machine ejects paper with printed
surfaces face up onto the paper tray in
front of the machine. When you use
transparencies or glossy paper, remove
each sheet at once to prevent smudging
or paper jams.
Paper Size 2
You can use five sizes of paper for printing
copies: A4, A5, Letter, Legal and 10 15 cm
and three sizes for printing faxes: A4, Legal
and Letter. When you change the size of
paper you load in the machine, you will need
to change the paper size setting at the same
time so your machine can fit an incoming fax
on the page.
a Press Menu.
b Press a or b to choose
General Setup.
Press OK.
c Press a or b to choose Paper Size.
Press OK.
d Press a or b to choose A4, A5,
10x15cm, Letter or Legal.
Press OK.
e Press Stop/Exit.
Chapter 2
16
Acceptable paper and
other print media
2
The print quality can be affected by the type
of paper you use in the machine.
To get the best print quality for the settings
you have chosen, always set the Paper Type
to match the type of paper you load.
You can use plain paper, inkjet paper (coated
paper), glossy paper, transparencies and
envelopes.
We recommend testing various paper types
before buying large quantities.
For best results, use Brother paper.
When you print on inkjet paper (coated
paper), transparencies and glossy paper,
be sure to choose the correct print media
in the Basic tab of the printer driver or in
the Paper Type setting of the menu. (See
Paper Type on page 15.)
When you print on Brother Photo paper,
load one extra sheet of the same photo
paper in the paper tray. An extra sheet has
been included in the paper package for
this purpose.
When you use transparencies or photo
paper, remove each sheet at once to
prevent smudging or paper jams.
Avoid touching the printed surface of the
paper immediately after printing; the
surface may not be completely dry and
may stain your fingers.
Recommended print media 2
To get the best print quality, we suggest using
Brother paper. (See the table below.)
If Brother paper is not available in your
country, we recommend testing various
papers before purchasing large quantities.
We recommend using “3M Transparency
Film” when you print on transparencies.
Handling and using print
media 2
Store paper in its original packaging, and
keep it sealed. Keep the paper flat and
away from moisture, direct sunlight and
heat.
Avoid touching the shiny (coated) side of
photo paper. Load photo paper with the
shiny side facing down.
Avoid touching either side of
transparencies because they absorb
water and perspiration easily, and this
may cause decreased output quality.
Transparencies designed for laser
printers/copiers may stain your next
document. Use only transparencies
recommended for inkjet printing.
Brother paper
Paper Type Item
A4 Plain BP60PA
A4 Glossy Photo BP71GA4
A4 Inkjet (Matte) BP60MA
10 15 cm Glossy Photo BP71GP
Loading paper
17
2
IMPORTANT
DO NOT use the following kinds of paper:
Damaged, curled, wrinkled, or
irregularly shaped paper
1 2 mm or greater curl may cause jams
to occur.
Extremely shiny or highly textured
paper
Paper that cannot be arranged
uniformly when stacked
Short grain paper
Paper capacity of the output paper
tray cover
2
Up to 50 sheets of 80 g/m
2
A4 paper.
Transparencies and photo paper must be
picked up from the output paper tray cover
one page at a time to avoid smudging.
1
1
Chapter 2
18
Choosing the right print media 2
Paper type and size for each operation 2
Paper Type Paper Size Usage
Fax Copy
Photo
Capture
Printer
Cut Sheet A4 210 297 mm (8.3 11.7 in.) Yes Yes Yes Yes
Letter 215.9 279.4 mm (8 1/2 11 in.) Yes Yes Yes Yes
Legal 215.9 355.6 mm (8 1/2 14 in.) Yes Yes Yes
Executive 184 267 mm (7 1/4 10 1/2 in.) Yes
JIS B5 182 257 mm (7.2 10.1 in.) Yes
A5 148 210 mm (5.8 8.3 in.) Yes Yes
A6 105 148 mm (4.1 5.8 in.) Yes
Cards Photo 10 15 cm (4 6 in.) Yes Yes Yes
Photo 2L 13 18 cm (5 7 in.) Yes Yes
Index Card 127 203 mm (5 8 in.) Yes
Postcard 1 100 148 mm (3.9 5.8 in.) Yes
Postcard 2
(Double)
148 200 mm (5.8 7.9 in.) Yes
Envelopes C5 Envelope 162 229 mm (6.4 9 in.) Yes
DL Envelope 110 220 mm (4.3 8.7 in.) Yes
COM-10 105 241 mm (4 1/8 9 1/2 in.) Yes
Monarch 98 191 mm (3 7/8 7 1/2 in.) Yes
JE4 Envelope 105 235 mm (4.1 9.3 in.) Yes
Transparencies
A4 210 297 mm (8.3 11.7 in.) Yes Yes
Letter 215.9 279.4 mm (8 1/2 11 in.) Yes Yes
Legal 215.9 355.6 mm (8 1/2 14 in.) Yes Yes
A5 148 210 mm (5.8 8.3 in.) Yes Yes
Loading paper
19
2
Paper weight, thickness and capacity 2
1
Up to 100 sheets of 80 g/m
2
paper.
2
BP71 (260 g/m
2
) paper is especially designed for Brother inkjet machines.
Paper Type Weight Thickness No. of
sheets
Cut Sheet Plain Paper
64 to 120 g/m
2
0.08 to 0.15 mm
100
1
Inkjet Paper
64 to 200 g/m
2
0.08 to 0.25 mm 20
Glossy Paper
Up to 220 g/m
2
Up to 0.25 mm
20
2
Cards Photo Card
Up to 220 g/m
2
Up to 0.25 mm
20
2
Index Card
Up to 120 g/m
2
Up to 0.15 mm 30
Postcard
Up to 200 g/m
2
Up to 0.25 mm 30
Envelopes
75 to 95 g/m
2
Up to 0.52 mm 10
Transparencies 10
20
3
How to load
documents
3
You can send a fax, make copies, and scan
from the ADF (automatic document feeder)
and from the scanner glass.
Using the ADF (MFC-J410 and
MFC-J415W only) 3
The ADF can hold up to 15 pages and feeds
each sheet individually. Use standard
80 g/m
2
paper and always fan the pages
before putting them in the ADF.
Document Sizes Supported 3
How to load documents 3
IMPORTANT
DO NOT pull on the document while it is
feeding.
DO NOT use paper that is curled,
wrinkled, folded, ripped, stapled, paper
clipped, pasted or taped.
DO NOT use cardboard, newspaper or
fabric.
Make sure documents written with ink are
completely dry.
a Unfold the ADF Document Output
Support Flap (1).
b Fan the pages well.
c Adjust the paper guides (2) to fit the
width of your document.
d Make sure you place your documents,
face down, top edge first in the ADF
underneath the guides until you feel
them touch the feed roller and the LCD
shows ADF Ready.
IMPORTANT
DO NOT leave thick documents on the
scanner glass. If you do this, the ADF may
jam.
Using the scanner glass 3
You can use the scanner glass to fax, copy or
scan pages of a book or one page at a time.
Document Sizes Supported 3
Loading documents 3
Paper:
80 g/m
2
A4
Length: 148 to 355.6 mm
Width: 148 to 215.9 mm
Weight:
64 to 90 g/m
2
Length: Up to 297 mm
Width: Up to 215.9 mm
Weight: Up to 2 kg
1
2
Loading documents
21
3
How to load documents 3
Note
To use the scanner glass, the ADF must
be empty. (MFC-J410 and MFC-J415W
only)
a Lift the document cover.
b Using the document guidelines on the
left and top, place the document face
down in the upper left corner of the
scanner glass.
c Close the document cover.
IMPORTANT
If you are scanning a book or thick
document, DO NOT slam the cover down
or press on it.
Scannable area 3
The scannable area depends on the settings
in the application you are using. The figures
below show unscannable areas.
1
The unscannable area is 1 mm when you use the
ADF.
Usage
Document
Size
Top (1)
Bottom (2)
Left (3)
Right (4)
Fax A4 3 mm
3 mm
1
Letter 3 mm 4 mm
Legal
(MFC-J410
and
MFC-J415W
only)
3 mm 4 mm
Copy A4 3 mm 3 mm
Letter 3 mm 3 mm
Scan A4 3 mm 3 mm
Letter 3 mm 3 mm
3
4
1
2
22
4
How to send a fax 4
The following steps show how to send a fax.
a When you want to send a fax, or change
fax send or receive settings, press the
(FAX) key to illuminate it in blue.
The LCD shows:
b Do one of the following to load your
document:
Place the document face down in the
ADF. (See Using the ADF
(MFC-J410 and MFC-J415W only)
on page 20.)
Load your document face down on
the scanner glass. (See Using the
scanner glass on page 20.)
Note
If you send a mono fax from the ADF when
the memory is full it will be sent in real
time.
You can use the scanner glass to fax
pages of a book one at a time. The
documents can be up to A4 or Letter size.
To send colour faxes with multiple pages
use the ADF. (MFC-J410 and
MFC-J415W only)
Since you can only scan one page at a
time, it is easier to use the ADF if you are
sending a multiple page document.
(MFC-J410 and MFC-J415W only)
c Set the scanner glass size, fax
resolution or contrast if you want to
change them.
For more advanced fax sending
operations and settings, see Sending a
fax in chapter 3 in the Advanced User’s
Guide:
Broadcasting
Real Time TX
Overseas Mode
Fax Resolution
Contrast
Glass ScanSize
d Enter the fax number.
Using the dial pad
Using the Phone Book
Speed Dial
Using call history
Outgoing Call
Caller ID hist.
Sending a fax 4
Fax Resolution
Contrast
Standard
Press Start
Enter Number
Sending a fax
23
4
e Press Mono Start or Colour Start.
Faxing from the ADF (MFC-J410 and
MFC-J415W only)
The machine starts scanning the
document.
Faxing from the scanner glass
If you press Mono Start, the
machine starts scanning the first
page.
Do one of the following:
To send a single page, press 2 to
choose No(Send) (or press
Mono Start again).
The machine starts sending the
document.
To send more than one page,
press 1 to choose Yes and place
the next page on the scanner
glass. Press OK. The machine
starts scanning the page. (Repeat
this step for each additional
page.)
If you press Colour Start, the
machine starts sending the
document.
Note
To cancel, press Stop/Exit.
Setting scanner glass size for
faxing 4
When documents are Letter size, you need to
set Scan Size to Letter. If you do not, the side
portion of the faxes will be missing.
a Press (FAX).
b Press a or b to choose
Glass ScanSize.
Press OK.
c Press a or b to choose Letter.
Press OK.
Note
You can save the setting you use most
often by setting it as default. (See Setting
your changes as a new default in
chapter 3 in the Advanced User’s Guide.)
Colour fax transmission 4
Your machine can send a colour fax to
machines that support this feature.
Colour faxes cannot be stored in the memory.
When you send a colour fax, the machine will
send it in real time (even if Real Time TX is
set to Off).
Cancelling a fax in progress 4
If you want to cancel a fax while the machine
is scanning, dialling or sending, press
Stop/Exit.
Chapter 4
24
Transmission Verification
Report 4
You can use the Transmission Verification
Report as proof that you sent a fax. This
report lists the sender’s name or fax number,
the time and date of transmission, duration of
transmission, number of pages sent, and
whether or not the transmission was
successful.
There are several settings available for the
Transmission Verification Report:
On: Prints a report after every fax you
send.
On+Image: Prints a report after every fax
you send. A portion of the faxs first page
appears on the report.
Off: Prints a report if your fax is
unsuccessful due to a transmission error.
Off is the default setting.
Off+Image: Prints a report if your fax is
unsuccessful due to a transmission error.
A portion of the fax’s first page appears on
the report.
a Press Menu.
b Press a or b to choose Fax.
Press OK.
c Press a or b to choose
Report Setting.
Press OK.
d Press a or b to choose XMIT Report.
Press OK.
e Press a or b to choose On, On+Image,
Off or Off+Image.
Press OK.
f Press Stop/Exit.
Note
If you choose On+Image or Off+Image
the image will only appear on the
Transmission Verification Report if Real
Time Transmission is set to Off. (See Real
Time Transmission in chapter 3 in the
Advanced User’s Guide.)
If your transmission is successful, "OK" will
appear next to "RESULT" on the
Transmission Verification Report. If
transmission is not successful, "ERROR"
will appear next to "RESULT".
25
5
5
Receive modes 5
You must choose a receive mode depending on the external devices and telephone services you
have on your line.
Choose the Receive Mode 5
By default, your machine will automatically receive any faxes that are sent to it. The diagram below
will help you choose the correct mode.
For more detailed information on the receive modes, see Using receive modes on page 26.
To set a receive mode follow the instructions below:
a Press Menu.
b Press a or b to choose Initial Setup.
Press OK.
c Press a or b to choose Receive Mode.
Press OK.
d Press a or b to choose Fax Only, Fax/Tel, External TAD or Manual.
Press OK.
e Press Stop/Exit.
The LCD will display the current receive mode.
Receiving a fax 5
Do you want to use the telephone features of your machine (if available) or
an external telephone or external telephone answering device connected on the
same line as the machine?
Yes
Fax Only
No
No
No
Manual
Yes
External TAD
Fax/Tel
Are you using the voice message function of
an external telephone answering device?
Do you want the machine to answer fax and
telephone calls automatically?
Yes
Chapter 5
26
Using receive modes 5
Some receive modes answer automatically
(Fax Only and Fax/Tel). You may want to
change the ring delay before using these
modes. (See Ring Delay on page 27.)
Fax Only 5
Fax Only mode will automatically answer
every call as a fax call.
Fax/Tel 5
Fax/Tel mode helps you automatically
manage incoming calls, by recognising
whether they are fax or voice calls and
dealing with them in one of the following
ways:
Faxes will be automatically received.
Voice calls will start the F/T Ring to tell you
to pick up the line. The F/T Ring is a fast
double-ring made by your machine.
(Also see F/T Ring Time (Fax/Tel mode only)
on page 27 and Ring Delay on page 27.)
Manual 5
Manual mode turns off all automatic
answering functions unless you are using the
BT Call Sign feature.
To receive a fax in manual mode lift the
handset of an external telephone. When you
hear fax tones (short repeating beeps), press
Mono Start or Colour Start and choose
Receive. You can also use the Fax Detect
feature to receive faxes by lifting a handset on
the same line as the machine.
(Also see Fax Detect on page 28.)
External TAD 5
External TAD mode lets an external
answering device manage your incoming
calls. Incoming calls will be dealt with in one
of the following ways:
Faxes will be automatically received.
Voice callers can record a message on the
external TAD.
(For more information see Connecting an
external TAD (telephone answering device)
on page 31.)
Receiving a fax
27
5
Receive mode settings 5
Ring Delay 5
The Ring Delay sets the number of times the
machine rings before it answers in Fax Only
or Fax/Tel mode. If you have external or
extension telephones on the same line as the
machine choose the maximum number of
rings.
(See Operation from external and extension
telephones on page 33 and Fax Detect
on page 28.)
a Press Menu.
b Press a or b to choose Fax.
Press OK.
c Press a or b to choose
Setup Receive.
Press OK.
d Press a or b to choose Ring Delay.
Press OK.
e Press a or b to choose how many times
the line rings before the machine
answers.
Press OK.
If you choose 0, the line will not ring at
all.
f Press Stop/Exit.
F/T Ring Time
(Fax/Tel mode only) 5
When somebody calls your machine, you and
your caller will hear the normal telephone ring
sound. The number of rings is set by the ring
delay setting.
If the call is a fax, then your machine will
receive it; however, if it is a voice call the
machine will sound the F/T Ring (a fast
double-ring) for the time you have set in the
F/T Ring Time setting. If you hear the
F/T Ring it means that you have a voice caller
on the line.
Because the F/T Ring is made by the
machine, extension and external telephones
will not ring; however, you can still answer the
call on any telephone. (For more information
see Using remote codes on page 35.)
a Press Menu.
b Press a or b to choose Fax.
Press OK.
c Press a or b to choose
Setup Receive.
Press OK.
d Press a or b to choose
F/T Ring Time.
Press OK.
e Press a or b to choose how long the
machine will ring to alert you that you
have a voice call (20, 30, 40 or
70 seconds).
Press OK.
f Press Stop/Exit.
Note
Even if the caller hangs up during the fast
double-ring, the machine will continue to
ring for the set time.
Chapter 5
28
Fax Detect 5
If Fax Detect is On: 5
The machine receives a fax call
automatically, even if you answer the call.
When you see Receiving on the LCD or
when you hear “chirps” through the handset
you are using, just replace the handset. Your
machine will do the rest.
If Fax Detect is Off: 5
If you are at the machine and answer a fax
call by lifting the handset, press Mono Start
or Colour Start, then press 2 to receive the
fax.
If you answered at an extension telephone,
press l 51. (See Operation from external
and extension telephones on page 33.)
Note
If this feature is set to On, but your
machine does not connect a fax call when
you lift an extension or external telephone
handset, press the remote activation code
l 51.
If you send faxes from a computer on the
same telephone line and the machine
intercepts them, set Fax Detect to Off.
a Press Menu.
b Press a or b to choose Fax.
Press OK.
c Press a or b to choose
Setup Receive.
Press OK.
d Press a or b to choose Fax Detect.
Press OK.
e Press a or b to choose On (or Off).
Press OK.
f Press Stop/Exit.
29
6
6
Voice operations 6
Tone or Pulse 6
If you have a Pulse dialling service, but need
to send tone signals (for example, for
telephone banking), follow the instructions
below:
a Pick up the handset of the external
telephone.
b Press # on the machine’s control panel.
Any digits dialled after this will send tone
signals.
When you hang up, the machine will return to
the Pulse dialling service.
Fax/Tel mode 6
When the machine is in Fax/Tel mode, it will
use the F/T Ring (fast double-ring) to alert
you to pick up a voice call.
If you are at an external telephone, lift the
handset of the external telephone, and then
press Tel/R to answer.
If you are at an extension telephone, you'll
need to lift the handset during the F/T Ring
Time and then press #51 between the fast
double-rings. If no one is on the line, or if
someone wants to send you a fax, send the
call back to the machine by pressing l 51.
Caller ID
(U.K. and Ireland only) 6
The Caller ID feature lets you use the Caller
ID subscriber service offered by many local
telephone companies. Call your telephone
company for details. This service shows the
telephone number, or name if it is available,
of your caller as the line rings.
After a few rings, the LCD shows the
telephone number of your caller (and name, if
available). Once you answer a call, the Caller
ID information disappears from the LCD, but
the call information stays stored in the Caller
ID memory.
You can view the list or choose one of these
numbers to fax to, add to Speed Dial or delete
from the history. (See Caller ID history
on page 38.)
You can see the first 18 characters of the
number (or name).
The ID Unknown message means the
call originated outside your Caller ID
service area.
The ID Withheld message means the
caller has intentionally blocked
transmission of information.
You can print a list of the Caller ID information
received by your machine. (See How to print
a report in chapter 6 in the Advanced User’s
Guide.)
Note
The Caller ID service varies with different
carriers. Call your local telephone
company to find out about the kind of
service available in your area.
Telephone and external devices 6
Chapter 6
30
Setting the Caller ID to On 6
If you have Caller ID on your line, then this
function should be set to On to display the
caller's telephone number on the LCD as the
telephone rings.
a Press Menu.
b Press a or b to choose Fax.
Press OK.
c Press a or b to choose
Miscellaneous.
Press OK.
d Press a or b to choose Caller ID.
Press OK.
e Press a or b to choose On (or Off).
Press OK.
f Press Stop/Exit.
Telephone services 6
Your machine supports the Caller ID
subscriber telephone service that some
telephone companies offer.
Features like Voice Mail, Call Waiting, Call
Waiting/Caller ID, answering services, alarm
systems or other custom features on one
telephone line may create problems with the
operation of your machine.
Note
Caller ID is available for U.K. and Ireland
only.
Setting the Telephone Line
Type 6
If you are connecting the machine to a line
that features PBX or ISDN to send and
receive faxes, it is also necessary to change
the Telephone Line Type accordingly by
completing the following steps.
a Press Menu.
b Press a or b to choose
Initial Setup.
Press OK.
c Press a or b to choose
Phone Line Set.
Press OK.
d Press a or b to choose PBX, ISDN (or
Normal).
Press OK.
e Press Stop/Exit.
Telephone and external devices
31
6
PBX and TRANSFER 6
The machine is initially set to Normal, which
lets the machine connect to a standard PSTN
(Public Switched Telephone Network) line.
However, many offices use a central
telephone system or Private Branch
Exchange (PBX). Your machine can be
connected to most types of PBX. The
machine's recall feature supports timed break
recall only (TBR). TBR will work with most
PBX systems allowing you to gain access to
an outside line, or transfer calls to another
extension. The feature works when Tel/R is
pressed.
Note
You can program a Tel/R key press as
part of a number stored in a Speed Dial
location. When programming the
Speed Dial number, press Tel/R first (the
LCD shows “!”), then enter the telephone
number. If you do this, you do not need to
press Tel/R each time before you dial
using a Speed Dial location. (See Storing
numbers on page 39.) However, if PBX is
not chosen in the Telephone Line Type
setting, you cannot use the Speed Dial
number that the Tel/R press is
programmed into.
Connecting an external
TAD (telephone
answering device)
6
You may choose to connect an external
answering device. However, when you have
an external TAD on the same telephone line
as the machine, the TAD answers all calls
and the machine “listensfor fax calling
(CNG) tones. If it hears them, the machine
takes over the call and receives the fax. If it
does not hear CNG tones, the machine lets
the TAD continue playing your outgoing
message so your caller can leave you a voice
message.
The TAD must answer within four rings (the
recommended setting is two rings). The
machine cannot hear CNG tones until the
TAD has answered the call, and with four
rings there are only 8 to 10 seconds of CNG
tones left for the fax “handshake”. Make sure
you carefully follow the instructions in this
guide for recording your outgoing message.
We do not recommend using the toll saver
feature on your external answering machine if
it exceeds five rings.
Note
If you do not receive all your faxes,
shorten the Ring Delay setting on your
external TAD.
1TAD
When the TAD answers a call, the LCD
shows Telephone.
1
1
Chapter 6
32
IMPORTANT
DO NOT connect a TAD elsewhere on the
same telephone line.
Settings 6
The external TAD must be connected as
shown in the previous illustration.
a Set your external TAD to one or two
rings. (The machine's Ring Delay setting
does not apply.)
b Record the outgoing message on your
external TAD.
c Set the TAD to answer calls.
d Set the Receive Mode to
External TAD. (See Choose the
Receive Mode on page 25.)
Recording an outgoing
message (OGM) on an
external TAD 6
Timing is important in recording this
message.
a Record 5 seconds of silence at the
beginning of your message. (This allows
your machine time to listen for the fax
CNG tones of automatic transmissions
before they stop.)
b Limit your speaking to 20 seconds.
Note
We recommend beginning your OGM with
an initial 5-second silence because the
machine cannot hear fax tones over a
resonant or loud voice. You may try
omitting this pause, but if your machine
has trouble receiving, then you must
re-record the OGM to include it.
Multi-line connections (PBX) 6
We suggest you ask the company who
installed your PBX to connect your machine.
If you have a multi line system we suggest
you ask the installer to connect the unit to the
last line on the system. This prevents the
machine being activated each time the
system receives telephone calls. If all
incoming calls will be answered by a
switchboard operator we recommend that
you set the Receive Mode to Manual.
We cannot guarantee that your machine will
operate correctly under all circumstances
when connected to a PBX. Any difficulties
with sending or receiving faxes should be
reported first to the company who handles
your PBX.
Note
Make sure the Telephone Line Type is set
to PBX. (See Setting the Telephone Line
Type on page 30.)
Telephone and external devices
33
6
External and extension
telephones
6
Connecting an external or
extension telephone 6
You can connect a separate telephone to
your machine as shown in the diagram below.
1 Extension telephone
2 External telephone
When you are using a telephone on the same
phone line, the LCD shows Telephone.
Note
Please make sure you use an external
telephone with a cable no more than
3 metres long.
Operation from external and
extension telephones 6
If you answer a fax call on an extension or an
external telephone, you can make your
machine take the call by using the Remote
Activation Code. When you press the Remote
Activation Code l 51, the machine starts to
receive the fax.
If the machine answers a voice call and fast
double-rings for you to take over, use the
Remote Deactivation Code #51 to take the
call at an extension telephone. (See F/T Ring
Time (Fax/Tel mode only) on page 27.)
If you answer a call and no one is on
the line:
6
You should assume that you're receiving a
manual fax.
Press l 51 and wait for the chirp or until the
LCD shows Receiving, and then hang up.
Note
You can also use the Fax Detect feature to
make your machine automatically take the
call. (See Fax Detect on page 28.)
1
2
Chapter 6
34
Using extension telephones
(U.K. only) 6
Your premises may already be wired with
parallel extension telephones, or you may
plan to add extension telephones to your line,
as well as your machine. While the simplest
arrangement is a straightforward parallel
connection, there are some problems with
this arrangement, the most obvious of which
is inadvertent interruption of a facsimile
transmission caused by someone picking up
an extension telephone to make an outgoing
call. Also, remote activation code may not
operate reliably in such a simple
configuration.
This machine may also be set to make a
delayed transmission (i.e. a transmission at a
pre-set time). This pre-set job may coincide
with someone picking up an extension
handset.
These problems can easily be eliminated, if
you arrange modification of your extension
wiring circuit, such that extension devices are
connected “downstream” of your machine in
a master/slave configuration (see fig. 2). In
this configuration the machine can always
detect whether a telephone is in use. Thus it
will not attempt to seize the line during that
time. This is known as “telephone off-hook
detection.”
The inadvisable configuration is shown in
figure 1, and the recommended master/slave
configuration is shown in figure 2.
This new connection configuration can be
arranged by contacting BT, Kingston upon
Hull Telecommunications, your PBX
maintainer or a qualified telephone
installation company as appropriate. Simply
explained, the extension telephone circuit
should be terminated on a normal modular
plug (BT 431A style), which in turn should be
put into the modular socket of the white “T”-
shaped connector provided as part of the line
cord assembly.
Inadvisable connection of extension
sockets (Fig. 1.)
6
1 Extension socket
2 Master socket
3 Incoming line
Recommended connection of extension
sockets (Fig. 2.)
6
1 Extension socket
2 Master socket
3 Incoming line
The fax machine must be plugged into the
master socket.
Note
These telephones are now connected as
external devices (see Connecting an
external or extension telephone
on page 33), because they are connected
to the fax machine via the T-connector.
FAX
11
2
3
FAX
11
2
3
Telephone and external devices
35
6
Using a cordless external
telephone 6
Once the base unit of the cordless telephone
has been connected to the same telephone
line as the machine (see External and
extension telephones on page 33), it is easier
to answer calls during the Ring Delay if you
carry the cordless handset around with you.
If you let the machine answer first, you will
have to go to the machine so you can press
Tel/R to send the call to the cordless handset.
Using remote codes 6
Remote Activation code 6
If you answer a fax call on an extension or
external telephone, you can tell your machine
to receive it by dialling the Remote Activation
Code l 51. Wait for the chirping sounds then
replace the handset. (See Fax Detect
on page 28.)
If you answer a fax call at the external
telephone, you can make the machine
receive the fax by pressing Mono Start and
choose Receive.
Remote Deactivation Code 6
If you receive a voice call and the machine is
in F/T mode, it will start to sound the F/T Ring
(fast double-ring), after the initial ring delay. If
you pick up the call on an extension
telephone you can turn the F/T Ring off by
pressing #51 (make sure you press this
between the rings).
If the machine answers a voice call and fast
double-rings for you to take over, you can
take the call at the external telephone by
pressing Tel/R.
Changing the remote codes 6
If you want to use Remote Activation, you
have to turn on the remote codes. The preset
Remote Activation Code is l 51. The preset
Remote Deactivation Code is #51. If you
want to, you can replace them with your own
codes.
a Press Menu.
b Press a or b to choose Fax.
Press OK.
c Press a or b to choose
Setup Receive.
Press OK.
d Press a or b to choose Remote Codes.
Press OK.
e Press a or b to choose On (or Off).
Press OK.
f Enter the new Remote Activation Code.
Press OK.
g Enter the new Remote Deactivation
Code.
Press OK.
h Press Stop/Exit.
Note
If you are always disconnected when
accessing your external TAD remotely, try
changing the Remote Activation Code and
Remote Deactivation Code to another
three-digit code using the numbers 0-9, l,
#.
Remote Codes might not work with some
telephone systems.
36
7
How to dial 7
Manual dialling 7
Press all of the digits of the fax or telephone
number.
Speed Dialling 7
a Press (Speed Dial).
You can also choose Speed Dial by
pressing (FAX).
b Press a or b to choose Search.
Press OK.
c Press the two-digit Speed Dial number.
(See Storing Speed Dial numbers
on page 39.)
Note
If the LCD shows Not Registered
when you enter or search a Speed Dial
number, a number has not been stored at
this location.
Search 7
You can search for names you have stored in
the Speed Dial memory.
a Press (Speed Dial).
You can also choose Speed Dial by
pressing (FAX).
b Press a or b to choose Search.
Press OK.
c Press a or b to choose
Alphabetical Order or
Numerical Order.
Press OK.
d If you chose Alphabetical Order in
step c, use the dial pad to enter the first
letter of the name, and then press a or b
to choose the name and number you
want to call.
Press OK.
Dialling and storing numbers 7
Dialling and storing numbers
37
7
Fax Redial 7
If you are sending a fax manually and the line
is busy, press Redial/Pause, and then press
Mono Start or Colour Start to try again. If
you want to make a second call to a number
you recently dialled, you can press
Redial/Pause and choose one of the last 30
numbers from the Outgoing Call List.
Redial/Pause only works if you dialled from
the control panel. If you are sending a fax
automatically and the line is busy, the
machine will automatically redial up to three
times at five minute intervals.
a Press Redial/Pause.
b Press a or b to choose the number you
want to redial.
Press OK.
c Press a or b to choose Send a fax.
Press OK.
d Press Mono Start or Colour Start.
Note
In Real Time Transmission the automatic
redial feature does not work when using
the scanner glass.
Additional dialling
operations
7
Outgoing Call history 7
The last 30 numbers you sent a fax to will be
stored in the outgoing call history. You can
choose one of these numbers to fax to, add to
Speed Dial, or delete from the history.
a Press Redial/Pause.
You can also choose Outgoing Call
by pressing (FAX).
b Press a or b to choose the number you
want.
Press OK.
c Do one of the following:
To send a fax, press a or b to choose
Send a fax.
Press OK.
Press Mono Start or Colour Start.
If you want to store the number,
press a or b to choose
Add to Speed Dial.
Press OK.
(See Storing Speed Dial numbers
from Outgoing Calls in chapter 5 in
the Advanced User’s Guide.)
Press a or b to choose Delete.
Press OK.
Press 1 to confirm.
d Press Stop/Exit.
Chapter 7
38
Caller ID history 7
This feature requires the Caller ID subscriber
service offered by many local telephone
companies. (See Caller ID (U.K. and Ireland
only) on page 29.)
The numbers, or names if available, from the
last 30 faxes and telephone calls you
received will be stored in the Caller ID history.
You can view the list or choose one of these
numbers to fax to, add to Speed Dial or delete
from the history. When the thirty-first call
comes into the machine, it replaces
information about the first call.
Note
If you are not a Caller ID subscriber, you
can still view call dates from the Caller ID
history, and delete entries from the list.
a Press Redial/Pause and press l.
You can also choose
Caller ID hist. by pressing
(FAX).
b Press a or b to choose the number you
want.
Press OK.
c Do one of the following:
To send a fax, press a or b to choose
Send a fax.
Press OK.
Press Mono Start or Colour Start.
If you want to store the number,
press a or b to choose
Add to Speed Dial.
Press OK.
(See Storing Speed Dial numbers
from Outgoing Calls in chapter 5 in
the Advanced User’s Guide.)
If you want to delete the number,
press a or b to choose Delete.
Press OK.
Press 1 to confirm.
d Press Stop/Exit.
Note
You can print the Caller ID list.
(See How to print a report in chapter 6 in
the Advanced User’s Guide.)
Dialling and storing numbers
39
7
Storing numbers 7
You can set up your machine to do the
following types of easy dialling: Speed Dial
and Groups for broadcasting faxes. When
you dial a Quick Dial number, the LCD shows
the number.
Note
If you lose electrical power, the Quick Dial
numbers that are in the memory will not be
lost.
Storing a pause 7
Press Redial/Pause to put a 3.5-second
pause between numbers. If you are dialling
overseas, you can press Redial/Pause as
many times as needed to increase the length
of the pause.
Storing Speed Dial numbers 7
Names and numbers can be stored as
two-digit Speed Dial locations. You can store
up to 40 different Speed Dial locations. When
you dial you will only have to press a few keys
(for example: (Speed Dial), Search, OK,
the two-digit number, and Mono Start or
Colour Start).
a Press (Speed Dial).
b Press a or b to choose
Set Speed Dial.
Press OK.
c Press a or b to choose the Speed Dial
location where you want to store the
number in.
Press OK.
d Do one of the following:
Enter the name (up to 16 characters)
using the dial pad.
Press OK.
(To help you enter letters, see
Entering Text on page 91.)
To store the number without a name,
press OK.
e Enter the fax or telephone number (up to
20 digits).
Press OK.
f Press a or b to choose Complete.
Press OK.
g Do one of the following:
To store another Speed Dial
number, go to step c.
If you are finished storing numbers,
press Stop/Exit.
Chapter 7
40
Changing Speed Dial names
or numbers 7
You can change a Speed Dial name or
number that has already been stored.
a Press (Speed Dial).
b Press a or b to choose
Set Speed Dial.
Press OK.
c Press a or b to choose the 2-digit
Speed Dial location you want to change.
Press OK.
d Do one of the following:
Press a or b to choose Change.
Press OK.
Press a or b to choose Delete.
Press OK.
Press 1 to confirm.
Go to step h.
Note
How to change the stored name or
number:
If you want to change a character,
press d or c to position the cursor under
the character you want to change, and
then press Clear. Re-enter the character.
e If you want to change the name, press
a or b to choose Name, then press OK
and enter the new name using the dial
pad (up to 16 characters).
Press OK.
(See Entering Text on page 91.)
f If you want to change the Fax/Tel
number, press a or b to choose
Fax/Tel:, then press OK and enter the
new fax or telephone number using the
dial pad (up to 20 digits).
Press OK.
g Press a or b to choose Complete.
Press OK.
h Press Stop/Exit.
41
8
8
How to copy 8
The following steps show the basic copy
operation. For details about each option, see
the Advanced User’s Guide.
a Make sure you are in copy mode, press
(COPY) to illuminate it in blue.
The LCD shows:
1 No. of Copies
You can enter the number of copies you
want by using the dial pad.
Note
The default setting is Fax mode. You can
change the amount of time that the
machine stays in Copy mode after the last
copy operation. (See Mode Timer in
chapter 1 in the Advanced User’s Guide.)
b Do one of the following to load your
document:
Place the document face down in the
ADF.
(See Using the ADF (MFC-J410 and
MFC-J415W only) on page 20.)
Load your document face down on
the scanner glass.
(See Using the scanner glass
on page 20.)
c If you want more than one copy, enter
the number (up to 99).
d Press Mono Start or Colour Start.
Stop copying 8
To stop copying, press Stop/Exit.
Making copies 8
0101
1
Press Start
Normal
Quality
Enlarge/Reduce
Paper Type
Chapter 8
42
Copy settings 8
You can change the following copy settings.
Press COPY and then press a or b to scroll
through the copy settings. When the setting
you want is highlighted, press OK.
(Basic User’s Guide)
For details about changing the following copy
settings, see page 42.
Paper Type
Paper Size
(Advanced User’s Guide)
For details about changing the following copy
settings, see chapter 7:
Quality
Enlarge/Reduce
Density
Stack/Sort (MFC-J410 and
MFC-J415W only)
Page Layout
Set New Default
Factory Reset
Note
If you want to sort copies, use the ADF.
(MFC-J410 and MFC-J415W only)
Paper Options 8
Paper Type 8
If you are copying on special paper, set the
machine for the type of paper you are using to
get the best print quality.
a Press (COPY).
b Load your document.
c Enter the number of copies you want.
d Press a or b to choose Paper Type.
Press OK.
e Press a or b to choose Plain Paper,
Inkjet Paper, Brother BP71,
Brother BP61, Other Glossy or
Transparency.
Press OK.
f If you do not want to change additional
settings, press Mono Start or
Colour Start.
Paper Size 8
If you are copying on paper other than A4
size, you will need to change the paper size
setting. You can copy only on A4, Legal,
Letter, A5 or Photo 10 15 cm paper.
a Press (COPY).
b Load your document.
c Enter the number of copies you want.
d Press a or b to choose Paper Size.
Press OK.
e Press a or b to choose A4, A5,
10x15cm, Letter or Legal.
Press OK.
f If you do not want to change additional
settings, press Mono Start or
Colour Start.
43
9
9
PhotoCapture Center™
operations
9
Even if your machine is not connected to your
computer, you can print photos directly from
digital camera media. (See Print Images
on page 46.)
You can scan documents and save them
directly to a memory card. (See How to scan
to a memory card on page 47.)
If your machine is connected to a computer,
you can access a memory card that is
inserted in the front of the machine from your
computer.
(See PhotoCapture Center
for Windows
®
or
Remote Setup & PhotoCapture Center
for
Macintosh in the Software User’s Guide.)
Using a memory card 9
Your Brother machine has media drives
(slots) for use with the following popular
digital camera media: Memory Stick™,
Memory Stick PRO™, Memory Stick Duo™,
Memory Stick PRO Duo™, SD and SDHC.
The PhotoCapture Center™ feature lets you
print digital photos from your digital camera at
high resolution to get photo quality printing.
Printing photos from a memory
card
9
Chapter 9
44
Getting started 9
Firmly put a memory card into the correct slot.
IMPORTANT
DO NOT insert a Memory Stick Duo™ into the lower SD slot, this may cause damage to the
machine.
1 Memory card slot
Slot Compatible memory cards
Upper slot
Memory Stick™
Memory Stick PRO™
Memory Stick Duo™
Memory Stick PRO Duo™
Memory Stick Micro™
(Adapter required)
Lower slot
SD
SDHC
mini SD (Adapter required)
micro SD (Adapter required)
1
Printing photos from a memory card
45
9
PHOTO CAPTURE key indications:
PHOTO CAPTURE light is on, the memory card is correctly inserted.
PHOTO CAPTURE light is off, the memory card is not correctly inserted.
PHOTO CAPTURE light is blinking, the memory card is being read or written to.
IMPORTANT
DO NOT unplug the power cord or remove the memory card from the media drive (slot) while
the machine is reading or writing to the memory card (the PHOTO CAPTURE key is blinking).
You will lose your data or damage the card.
The machine can only read one device at a time.
Chapter 9
46
Print Images 9
View Photos 9
You can preview your photos on the LCD
before you print them. If your photos are large
files there may be a delay before each photo
is displayed on the LCD.
a Make sure you have put the memory
card in the correct slot.
Press (PHOTO CAPTURE).
b Press a or b to choose
View Photo(s).
Press OK.
c Press d or c to choose your photo.
d Enter the number of copies you want
using the dial pad.
e Repeat step c and step d until you
have chosen all the photos.
Note
Press Clear to go back to the previous
level.
f After you have chosen all the photos, do
one of the following:
Press OK and change the print
settings. (See PhotoCapture
Center™ print settings on page 46.)
If you do not want to change any
settings, press Colour Start to print.
PhotoCapture Center™
print settings
9
You can change the print settings
temporarily.
The machine returns to its default settings
after 3 minutes, or if the Mode Timer returns
the machine to Fax mode. (See Mode Timer
in chapter 1 in the Advanced User’s Guide.)
Note
You can save the print settings you use
most often by setting them as the default.
(See Setting your changes as a new
default in chapter 8 in the Advanced
User’s Guide.)
1 No. of prints
(For View Photo(s)
You can see the total number of photos that will
be printed.
(For Print All Photos, Print Photos)
You can see the number of copies of each
photo that will be printed.
(For DPOF printing) This does not appear.
00
001
001
1
Press Start
Photo
Print Quality
Paper Type
Paper Size
Printing photos from a memory card
47
9
How to scan to a
memory card
9
You can scan monochrome and colour
documents onto a memory card.
Monochrome documents will be stored in
PDF (*.PDF) or TIFF (*.TIF) file formats.
Colour documents may be stored in PDF
(*.PDF) or JPEG (*.JPG) file formats. The
factory setting is Color 150 dpi and the
default file format is PDF. The machine
automatically creates file names based on
the current date. (For details, see the Quick
Setup Guide.) For example, the fifth image
scanned on July 1, 2010 would be named
01071005.PDF. You can change the colour
and quality.
a Make sure you have put the memory
card in the correct slot.
IMPORTANT
DO NOT take out the memory card while
PHOTO CAPTURE is blinking to avoid
damaging the card or data stored on it.
b Load your document.
c When you want to scan to a memory
card, press (SCAN).
d Press a or b to choose
Scan to Media.
Press OK.
e Do one of the following:
To change the quality, press a or b to
choose Quality.
Press OK.
Go to step f.
Press Mono Start or Colour Start to
start scanning without changing
additional settings.
f Press a or b to choose
Color 150 dpi, Color 300 dpi,
Color 600 dpi, B/W 200x100 dpi
or B/W 200 dpi.
Press OK.
g Do one of the following:
To change the file type, go to step h.
Press Mono Start or Colour Start to
start scanning without changing
additional settings.
h Press a or b to choose File Type.
Press OK.
Press a or b to choose JPEG, PDF or
TIFF.
Press OK.
Note
If you chose a Color resolution in step f,
you cannot choose TIFF.
If you chose a B/W resolution in step f,
you cannot choose JPEG.
Quality Selectable File
Format
Color 150 dpi JPEG / PDF
Color 300 dpi JPEG / PDF
Color 600 dpi JPEG / PDF
B/W 200x100 dpi TIFF / PDF
B/W 200 dpi TIFF / PDF
Select
OK
Scan to File
Scan to E-mail
Scan to Media
Chapter 9
48
i Do one of the following:
To change the file name, go to
step j.
Press Mono Start or Colour Start to
start scanning without changing
additional settings.
j The file name is set automatically;
however, you can enter a name of your
choice using the dial pad.
Press a or b to choose File Name.
Press OK.
Enter the new name. (See Entering Text
on page 91.)
You can only change the first
6 characters.
Press OK.
Note
Press Clear to delete the current name.
k Press Mono Start or Colour Start.
49
10
10
Printing a document 10
The machine can receive data from your
computer and print it. To print from a
computer, install the printer driver.
(See Printing for Windows
®
or Printing and
Faxing for Macintosh in the Software User’s
Guide for the details about the print settings.)
a Install the Brother printer driver on the
Installation CD-ROM. (See the Quick
Setup Guide.)
b From your application, choose the Print
command.
c Choose the name of your machine in the
Print dialog box and click Properties.
d Choose the settings you want in the
Properties dialog box.
Media Type/Quality
Paper Size
Page Layout
Colour Settings
Scaling
Use Watermark
Print Date & Time
e Click OK.
f Click OK to begin printing.
How to print from a computer 10
50
11
Scanning a document 11
There are several ways to scan documents.
You can use the SCAN key on the machine or
the scanner drivers on your computer.
a To use the machine as a scanner, install
a scanner driver.
If the machine is on a Network,
configure it with a TCP/IP address.
(MFC-J265W and MFC-J415W only)
Install the scanner drivers on the
Installation CD-ROM. (See the Quick
Setup Guide and Scanning in the
Software User’s Guide.)
(MFC-J265W and MFC-J415W only)
Configure the machine with a TCP/IP
address if network scanning does not
work. (See Configuring Network
Scanning in the Software User’s
Guide.)
b Load your document. (See How to load
documents on page 20.)
Use the ADF to scan multiple pages
of documents. It feeds each sheet
automatically. (MFC-J410 and
MFC-J415W only)
Use the scanner glass to scan a
page of a book or one sheet at a
time.
c Do one of the following:
To scan using the SCAN key, go to
Scanning using the scan key.
To scan using a scanner driver at
your computer, go to Scanning using
a scanner driver.
Scanning using the
scan key
11
For more information, see Using the Scan
key in the Software User’s Guide.
a Press the SCAN key.
b Choose the scan mode you want.
Scan to File
Scan to Media
Scan to E-mail
Scan to OCR
1
Scan to Image
1
MFC-J410 and MFC-J415W only
(Macintosh users)
Presto! PageManager must be downloaded
and installed before use. See Accessing
Brother Support (Macintosh) on page 3 for
further instructions.
c (MFC-J265W and MFC-J415W only)
Choose the computer you want to send
the data to.
d Press Start to begin scanning.
Scanning using a
scanner driver
11
For more information, see Scanning a
document using the TWAIN driver or
Scanning a document using the WIA driver in
the Software User’s Guide.
a Start a scanning application and click
the Scan button.
b Adjust the settings such as Resolution,
Brightness and Scan Type in the
Scanner Setup dialog box.
c Click Start or Scan to begin scanning.
How to scan to a computer 11
51
A
A
Replacing the ink
cartridges
A
Your machine is equipped with an ink dot
counter. The ink dot counter automatically
monitors the level of ink in each of the
4 cartridges. When the machine detects an
ink cartridge is running out of ink, the machine
will tell you with a message on the LCD.
The LCD will tell you which ink cartridge is low
or needs replacing. Be sure to follow the LCD
prompts to replace the ink cartridges in the
correct order.
Even though the machine tells you to replace
an ink cartridge, there will be a small amount
of ink left in the ink cartridge. It is necessary
to keep some ink in the ink cartridge to
prevent air from drying out and damaging the
print head assembly.
IMPORTANT
Brother multifunction machines are
designed to work with ink of a particular
specification and will work to a level of
optimum performance and reliability when
used with genuine Brother Original ink
cartridges. Brother cannot guarantee this
optimum performance and reliability if ink
or ink cartridges of other specifications are
used. Brother does not therefore
recommend the use of cartridges other
than genuine Brother Original cartridges
or the refilling of used cartridges with ink
from other sources. If damage is caused
to the print head or other parts of this
machine as a result of using incompatible
products with this machine, any repairs
required as a result may not be covered by
the warranty.
a Open the ink cartridge cover.
If one or more of the ink cartridges have
reached the end of their life, the LCD
shows B&W Print Only or
Cannot Print.
b Press the lock release lever as shown to
release the cartridge indicated on the
LCD. Remove the cartridge from the
machine.
c Open the new ink cartridge bag for the
colour shown on the LCD, and then take
out the ink cartridge.
Routine maintenance A
52
d Turn the green knob on the protective
yellow cap clockwise until it clicks to
release the vacuum seal, then remove
the cap (1).
e Each colour has its own correct position.
Insert the ink cartridge in the direction of
the arrow on the label.
f Gently push the ink cartridge until it
clicks, and then close the ink cartridge
cover.
g The machine will automatically reset the
ink dot counter.
Note
If you replaced an ink cartridge, for
example Black, the LCD may ask you to
verify that it was a brand new one (for
example, Did You Change Black).
For each new cartridge you installed,
press 1 (Yes) to automatically reset the
ink dot counter for that colour. If the ink
cartridge you installed is not a brand new
one, be sure to press 2 (No).
If the LCD shows No Ink Cartridge or
Cannot Detect after you install the ink
cartridges, check that the ink cartridges
are installed correctly.
CAUTION
If ink gets in your eyes, wash it out with
water at once and call a doctor if you are
concerned.
1
Routine maintenance
53
A
IMPORTANT
DO NOT take out ink cartridges if you do
not need to replace them. If you do so, it
may reduce the ink quantity and the
machine will not know the quantity of ink
left in the cartridge.
DO NOT touch the cartridge insertion
slots. If you do so, the ink may stain your
skin.
If ink gets on your skin or clothing
immediately wash it off with soap or
detergent.
If you mix the colours by installing an ink
cartridge in the wrong position, clean the
print head several times after correcting
the cartridge installation.
Once you open an ink cartridge, install it in
the machine and use it up within six
months of installation. Use unopened ink
cartridges by the expiration date written on
the cartridge package.
DO NOT dismantle or tamper with the ink
cartridge, this can cause the ink to leak out
of the cartridge.
Cleaning and checking
the machine
A
Cleaning the scanner glass A
a Lift the document cover (1). Clean the
scanner glass (2) and the white plastic
(3) with a soft lint-free cloth moistened
with a non-flammable glass cleaner.
b (MFC-J410 and MFC-J415W only)
In the ADF unit, clean the white bar (1)
and the glass strip (2) with a lint-free
cloth moistened with a non-flammable
glass cleaner.
2
1
3
1
2
56
i The LCD asks you if you want to start
cleaning.
Press 1 (Yes).
The machine starts cleaning the print
head.
j After cleaning is finished, press
Colour Start.
The machine starts printing the Print
Quality Check Sheet again. Return to
step f.
k Press Stop/Exit.
If you repeat this procedure at least five
times and the print quality is still poor,
replace the ink cartridge for the clogged
colour.
After replacing the ink cartridge, check
the print quality. If the problem still
exists, repeat the cleaning and test print
procedures at least five times for the
new ink cartridge. If ink is still missing,
call your Brother dealer.
IMPORTANT
DO NOT touch the print head. Touching
the print head may cause permanent
damage and may void the print head's
warranty.
Note
Checking the print alignment A
You may need to adjust the print alignment
after transporting the machine, if your printed
text becomes blurred or images become
faded.
a Press Menu.
b Press a or b to choose
Ink Management.
Press OK.
c Press a or b to choose Test Print.
Press OK.
d Press a or b to choose Alignment.
Press OK.
e Press Mono Start or Colour Start.
The machine starts printing the
Alignment Check Sheet.
f Check the 600 dpi and 1200 dpi test
prints to see if number 5 most closely
matches number 0.
g Do one of the following:
If the number 5 samples of both the
600 dpi and 1200 dpi test prints are
the best matches, press 1 (Yes) to
finish the Alignment Check and go to
step j.
If another test print number is a
better match for either 600 dpi or
1200 dpi, press 2 (No) to choose it.
h For 600 dpi, press the number of the test
print that most closely matches the
number 0 sample (1-8).
i For 1200 dpi, press the number of the
test print that most closely matches the
number 0 sample (1-8).
j Press Stop/Exit.
i
When a print head
nozzle is clogged
the printed
sample looks like
this.
After the print
head nozzle is
cleaned, the
horizontal lines
are gone.
57
B
B
Error and Maintenance messages B
As with any sophisticated office product, errors may occur and consumable items may need to be
replaced. If this happens, your machine identifies the error and shows an error message. The
most common error and maintenance messages are shown below.
You can correct most errors and routine maintenance by yourself. If you need more help, the
Brother Solutions Center offers the latest FAQs and troubleshooting tips.
Visit us at http://solutions.brother.com/
Troubleshooting B
Error Message Cause Action
B&W Print Only
Replace Ink
One or more of the colour ink
cartridges have reached the end
of their life.
You can use the machine in
monochrome mode for
approximately four weeks depending
on the number of pages you print.
While this message appears on
the LCD, each operation works in
the following way:
Printing
If you click
Greyscale
in the
Advanced
tab of the printer
driver you can use the machine
as a monochrome printer.
Copying
If the paper type is set to
Plain Paper or
Inkjet Paper you can
make copies in monochrome.
Faxing
If the paper type is set to
Plain Paper or
Inkjet Paper, the machine
will receive and print the faxes
in monochrome.
If a sending machine has a
colour fax, the machine’s
“handshake” will ask that the
fax be sent as monochrome.
If the paper type is set to
Other Glossy, Brother BP71
or Brother BP61 the machine
will stop all print operations. If you
unplug the machine, or take out
the ink cartridge, you cannot use
the machine until you change to a
new ink cartridge.
Replace the ink cartridges. (See Replacing
the ink cartridges on page 51.)
58
BT Call Sign On
(U.K. only)
BT Call Sign is set to ON. You
cannot change the Receive Mode
from Manual to another mode.
Set BT Call Sign to OFF. (See BT Call Sign
(U.K. only) in chapter 5 in the Advanced
User’s Guide.)
Cannot Detect You installed a new ink cartridge
too quickly and the machine did
not detect it.
Take out the new ink cartridge and
re-install it slowly until it clicks.
If you are using non Brother
Original ink the machine may not
detect the ink cartridge.
Replace the cartridge with a Brother
Original ink cartridge. If the error message
remains, contact your Brother dealer.
An ink cartridge is not installed
correctly.
Take out the new ink cartridge and re-
install it slowly until it clicks. (See
Replacing the ink cartridges on page 51.)
Cannot Print
Replace Ink
One or more of the ink cartridges
have reached the end of their life.
The machine will stop all print
operations. While memory is
available, monochrome faxes will
be stored in the memory. If a
sending machine has a colour fax,
the machine's “handshake” will
ask that the fax be sent as
monochrome.
Replace the ink cartridges. (See Replacing
the ink cartridges on page 51.)
Comm.Error Poor telephone line quality
caused a communication error.
If the problem continues, call the telephone
company and ask them to check your
telephone line.
Cover is Open The scanner cover is not
completely closed.
Lift the scanner cover and then close it
again.
The ink cartridge cover is not
completely closed.
Firmly close the ink cartridge cover until it
clicks.
Data Remaining Print data is left in the machine's
memory.
Press Stop/Exit. The machine will cancel
the job and clear it from the memory. Try to
print again.
Disconnected The other person or other
person's fax machine stopped the
call.
Try to send or receive again.
Document Jam The document was not inserted or
fed correctly, or the document
scanned from the ADF was too
long.
(See Using the ADF (MFC-J410 and
MFC-J415W only) on page 20.)
(See Document jam (MFC-J410 and
MFC-J415W only) on page 62.)
High Temperature The print head is too warm. Allow the machine to cool down.
Error Message Cause Action
60
No Paper Fed The machine is out of paper or
paper is not correctly loaded in the
paper tray.
Do one of the following:
Refill the paper in the paper tray, and
then press Mono Start or
Colour Start.
Remove the paper and load it again
and then press Mono Start or
Colour Start. (See Loading paper and
other print media on page 9.)
The paper is jammed in the
machine.
Remove the jammed paper by following
the steps in Printer jam or paper jam
on page 63.
The Jam Clear Cover is not
closed correctly.
Check the Jam Clear Cover is closed
evenly at both ends. (See Printer jam or
paper jam on page 63.)
No Response/Busy The number you dialled does not
answer or is busy.
Verify the number and try again.
Not Registered You tried to access a Speed Dial
number that is not programmed.
Set up the Speed Dial number. (See
Storing Speed Dial numbers on page 39.)
Out of Memory The machine's memory is full. When copy operation is in progress, press
Stop/Exit and wait until the other
operations in progress finish and then try
again.
The memory card you are using
does not have enough free space
to scan the documents.
Delete unused files from your memory card
to make some free space and then try
again.
Paper Jam Paper is jammed in the machine. Open the Jam Clear Cover (at the back of
the machine) and remove the jammed
paper. (See Printer jam or paper jam
on page 63.)
Make sure the paper length guide is
adjusted to the correct paper size. Do not
extend the paper tray when you load A5 or
smaller size paper.
Unable to Clean XX
Unable to Init. XX
Unable to Print XX
Unable to Scan XX
The machine has a mechanical
problem.
OR
A foreign object such as a paper
clip or ripped paper is in the
machine.
Open the scanner cover and remove any
foreign objects and paper scraps from
inside the machine. If the error message
continues, see Transferring your faxes or
Fax Journal report on page 61 before
disconnecting the machine so you will not
lose any important messages. Then,
disconnect the machine from the power for
several minutes and reconnect it.
Wrong Paper Size Paper is not the correct size. Check that the Paper Size setting matches
the size of paper in the tray. Load the
correct size of paper, and then press
Mono Start or Colour Start. (See Paper
Size on page 15.)
Error Message Cause Action
62
Transferring the Fax Journal report to
another fax machine
B
If you have not set up your Station ID, you
cannot enter fax transfer mode. (See Enter
personal information (Station ID) in the Quick
Setup Guide.)
a Press Stop/Exit to interrupt the error
temporarily.
b Press Menu.
c Press a or b to choose Service.
Press OK.
d Press a or b to choose
Data Transfer.
Press OK.
e Press a or b to choose
Report Trans.
Press OK.
f Enter the fax number to which the Fax
Journal report will be forwarded.
g Press Mono Start.
Document jam (MFC-J410 and
MFC-J415W only) B
Documents can jam in the ADF unit if they are
not inserted or fed correctly, or if they are too
long. Follow the steps below to clear a
document jam.
Document is jammed in the top of the
ADF unit
B
a Take out any paper from the ADF that is
not jammed.
b Open the ADF cover.
c Pull the jammed document out to the
left.
d Close the ADF cover.
e Press Stop/Exit.
IMPORTANT
To avoid document jams close the ADF
cover correctly by pushing it gently in the
middle.
5

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Andere Handbücher von Brother MFC-J415W

Brother MFC-J415W Bedienungsanleitung - Deutsch - 115 seiten

Brother MFC-J415W Installationsanweisung - Deutsch - 31 seiten

Brother MFC-J415W Bedienungsanleitung - Deutsch - 50 seiten

Brother MFC-J415W Installationsanweisung - Englisch - 31 seiten

Brother MFC-J415W Bedienungsanleitung - Englisch - 50 seiten

Brother MFC-J415W Bedienungsanleitung - Holländisch - 119 seiten

Brother MFC-J415W Installationsanweisung - Holländisch - 31 seiten

Brother MFC-J415W Bedienungsanleitung - Holländisch - 50 seiten

Brother MFC-J415W Bedienungsanleitung - Französisch - 50 seiten

Brother MFC-J415W Bedienungsanleitung - Französisch - 115 seiten

Brother MFC-J415W Installationsanweisung - Französisch - 31 seiten


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