Bedienungsanleitung Brother MFC-J6710DW (Seite 100 von 151) (Englisch)

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Handling Incoming Calls

Difficulty Suggestions

The machine “Hears” a voice as a

CNG Tone.

If Fax Detect is set to On, your machine is more sensitive to sounds. It may

mistakenly interpret certain voices or music on the line as a fax machine calling

and respond with fax receiving tones. Deactivate the machine by pressing

Stop/Exit. Try avoiding this problem by turning Fax Detect to Off.

(See Fax Detect on page 39.)

Sending a fax call to the machine. If you answered on an extension or external telephone, press your Remote

Activation Code (the factory setting is l 51). If you answered on an external

telephone, press Start to receive the fax. When your machine answers, hang up.

Custom features on a single line. If you have Call Waiting, Call Waiting/Caller ID, an alarm system or other custom

feature on a single telephone line with your machine, it may create a problem

sending or receiving faxes.

For example: If you subscribe to Call Waiting or some other custom service and

its signal comes through the line while your machine is sending or receiving a fax,

the signal can temporarily interrupt or disrupt the faxes. Brother's ECM (Error

Correction Mode) feature should help overcome this problem. This condition is

related to the telephone system industry and is common to all devices that send

and receive information on a single, shared line with custom features. If avoiding

a slight interruption is crucial to your business, a separate telephone line with no

custom features is recommended.

Copying Difficulties

Difficulty Suggestions

Cannot make a copy.

Make sure that the COPY key is illuminated.

Poor copy results when using the

ADF.

Try using the scanner glass. (See Using the scanner glass on page 30.)

Vertical black lines or streaks

appear in copies.

Vertical black lines or streaks on copies are typically caused by dirt or correction

fluid on the glass strip. Clean the glass strip. (See Cleaning the scanner glass

on page 68.)

Fit to Page does not work correctly. Make sure your source document is not skewed.

Reposition the document and try again.

Scanning Difficulties

Difficulty Suggestions

TWAIN or WIA errors appear when

starting to scan. (Windows

)

Make sure the Brother TWAIN or WIA driver is chosen as the primary source in

your scanning application. For example, in PaperPort™12SE with OCR, click File,

Scan or Get Photo and click Select to choose the Brother TWAIN/WIA driver.

TWAIN or ICA errors appear when

starting to scan. (Macintosh)

Make sure the Brother TWAIN driver is chosen as the primary source.

In PageManager, click File, Select Source and choose the Brother TWAIN driver.

Mac OS X 10.6.x users can also scan documents using the ICA Scanner Driver.

See Scanning a document using the ICA driver (Mac OS X 10.6.x) in the Software

User’s Guide.

Poor scanning results when using

the ADF.

Try using the scanner glass. (See Using the scanner glass on page 30.)

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