Bedienungsanleitung Brother PS-9000 (Seite 29 von 43) (Englisch)

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Questions & Answers

This chapter answers questions and offers solutions to problems that might arise when using the

product.

Symptom Cause Remedy

CD-ROM is

inserted, but

does not start

automatically.

If your computer does not

support Autorun, the main

menu will not automatically

appear after the CD-ROM is

inserted.

In this case, run “autorun.exe” in the root directory

(D:\ if the CD-ROM is loaded in drive D of the

computer) of the CD-ROM.

PS-9000 is not

found after

searching

during setup

with the

Brother

PS-9000

Utility.

Make sure that the LINK LED

is blinking. If the LINK LED is

not blinking, PS-9000 may not

be properly connected to the

network.

Check for the following, and then initialize the PS-9000 to

its factory default settings and set it up from the beginning.

•Check if the PS-9000 is turned on.

•Check if the network cable is inserted correctly

to the PS-9000.

•Check if the network cable is broken.

•Check if the LINK LED of the PS-9000 and the

Ethernet hub is blinking.

•Check if the Ethernet hub is working properly.

If communication is limited to TCP/

IP, the PS-9000 may not be found.

If a personal firewall is activated, deactivate it. If

TCP/IP filtering limitations are applied, remove them.

The print job is

not printed.

Make sure that the LINK LED

is blinking. If the LINK LED is

not blinking, the PS-9000 may

not be properly connected to

the network.

Check for the following, and then initialize the PS-9000 to

its factory default settings and set it up from the beginning.

•Check if the PS-9000 power is turned on.

•Check if the network cable is inserted correctly

to the PS-9000.

•Check if the network cable is broken.

•Check if the LINK LED of the PS-9000 and the

Ethernet hub is blinking.

•Check if the Ethernet hub is working properly.

•Check if the PS-9000 and the P-touch are

connected properly.

•Check if the USB cable is connected properly.

If you are using the TCP/IP

protocol, ping the PS-9000

with the set IP address to see if

there is any reply. If there is no

reply to pinging, the IP address

may not be set properly.

Reset the PS-9000 to its factory default settings and

set it up again from the beginning.

Example: When sending a ping in Windows

MS-DOS

Go to “Start” – “Programs” – “MS-DOS Prompt”

and run “Ping xxx.xxx.xxx.xxx”. You will see the

message below. “xxx.xxx.xxx.xxx” is the IP

address of the PS-9000.

•When there is a reply to pinging:

Reply from xxx.xxx.xxx.xxx:bytes=32

time=58ms TTL=253

Reply from xxx.xxx.xxx.xxx:bytes=32

time=58ms TTL=253

Reply from xxx.xxx.xxx.xxx:bytes=32

time=58ms TTL=253

Reply from xxx.xxx.xxx.xxx:bytes=32

time=58ms TTL=253

•When there is no reply to pinging:

Request timed out.

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Brother PS-9000 Seite 29

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