Maintenance
General cleaning
Simply clean the handset and base station
with a damp (not wet) cloth or antistatic
wipe. Never use a dry cloth as this may
cause a static shock. Never spray
cleaning fluid directly onto the telephone.
Service
Within the warranty period
If you experience a problem with your
Diverse 3016 Classic base station or
handset you should contact the Diverse
Helpline on 08457 908070. Calls are
charged at local rates. If the problem is
not remedied, you will be advised to
contact your original point of purchase.
Some suppliers offer extended warranty
schemes for cover outside the initial
12-month period. Please ask them for
details.
Please note that consumables
(e.g. batteries) are not covered by the
12 month warranty.
Outside the warranty period
If your Diverse 3016 Classic needs
repair after the warranty period has
ended, the repair must meet the
approval requirements for connection to
the telephone network. We recommend
that you call the Diverse Helpline on
08457 908070 and ask for details of our
recommended repair agents.
If you have to return your
Diverse 3016 Classic
Pack the base station and handset
securely, preferably in the original
packing. All parts must be returned,
including line cords, power supply unit
and original batteries. We cannot take
responsibility for goods damaged in
transit.
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