Diverse 5100 Handset & Charger ~ 4th Edition ~ 20th May ’03 ~ 5352
33
BT Diverse Helpline – 08457 908 070
Help
Problem
Handset not registering.
You have forgotten your base
station PIN number.
No display
When you press a button, nothing
happens.
No radio signal to the base – all
displays flashing.
Handset in charger doesn’t charge.
Handset does not ring.
Your caller cannot hear you.
Caller’s number is not displayed even
though you have subscribed to Caller
Display.
The error beep – a descending tone –
is played.
Possible cause
The charger is not powered.
There are no batteries in the
handset.
You have changed the PIN.
Handset not switched on.
Batteries exhausted.
Keyguard may be switched on.
Handset out of range.
Handset not registered.
Charger is not connected to the
power supply.
Ringer is switched off.
The INT button has been pressed,
muting the microphone.
The number has been withheld.
You have pressed the wrong button.
Solution
Make sure that the power supply
is plugged in at the
charger
and
switched on. Make sure that the
rechargeable batteries (included) are
fitted in the handset correctly. Switch
the handset off and then back on
again, place the handset on to the
charger
again and leave for approx.
1 minute to try registering again.
Try entering the default PIN (0000).
If you have changed the PIN and
cannot remember the number you will
need to contact the BT Diverse Helpline
on 08457 908070.
Hold down the RED PHONE button for
1 second.
Charge or replace batteries.
Hold down the
#
button for 1 second.
Move closer to the base.
Register the handset (see page 11).
Make sure that the power supply is in
at the charger and the power source is
switched on. Check that the batteries
are fitted correctly.
Switch ringer back on, see page 30.
Select GO BACK option via the
MENU
button to switch the
microphone back on.
Callers can stop their number being
sent over the network.
Retry. If necessary, check the
instructions.
HELP
