BT Diverse 5450 ~ 6th Edition ~ 29th August ’03 ~ 5199
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BT Diverse Helpline – 08457 908 070
HELP
The incoming caller’s number is The caller’s number has been Caller has to allow their number to
not displayed even though you withheld. be sent.
have Caller Display.
The handset or base station does The ringer has been switched off. Switch the ringer back on.
not ring. Handset, see page 48.
Call Diversion has been set to Switch off Call Diversion, see page 40.
All Calls
You keep hearing the error beep You have pressed the wrong Check the prompts in the display
(a descending tone). button in a sequence. or refer to instructions in the
user guide.
Voice dialling does not work. You may be speaking too far Move to within 20cm of the handset
away from the handset. microphone.
There may have been too much Record your Voice dialling name in
background noise when recording quiet surroundings.
the Voice dialling name.
The other caller cannot hear me. You may have pressed the INT Press the RETURN display button.
button and muted the handset.
The answering machine does Memory is full. Delete old messages.
not record any messages or
announcements. Playback and delete new messages.
An answering machine message The date/time is not set. Set the date/time, see page 15.
does not have a time stamp.
During remote operation you are You have not changed the base Change the base station PIN to
unable to access messages station PIN. allow you to access messages
from another phone.
You cannot record your voice Your recordings might have Try recording again but ensure you
pattern for voice activation. sounded too different or were speak clearly and record the words
not clear enough. using a similar tone.
You cannot dial, or use the Your speech or commands were Try speaking more closely or, ensure
answering machine via voice not clear enough or, you have voice activation is initiated.
activation. not recorded the voice activate
for these commands.
