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If you experience any problems, please call the Helpline on 0800 218 2182* or email bt.helpdesk@vtecheurope.com
General information
Connecting to a switchboard
Switchboard compatibility
This product is intended for use within the UK for connection to the public telephone
network and compatible switchboards, which support tone dialling, timed break recall or
earth recall. If in doubt please consult your service provider.
Switchboard external line access code
You may need to enter an access code (e.g. 9) in order to get an outside line. So that the
switchboard has time to pick up an outside line, you may also need to add a ‘pause’ after
the access code.
Insert a ‘pause’ in a stored number
If you need to add a pause in the dialling sequence, follow the example given below:
9 P 0870 240 3962
Switchboard code for Pause inserted in Rest of number
an outside line dialling sequence
When storing a number, at the point you want to insert a pause, press and hold 0 until P
is displayed. You can enter as many pauses as required.