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If you need some help, call us on 0800 145 6789
†
or go to bt.com/producthelp
If you need some help, call us on 0800 145 6789
†
or go to bt.com/producthelp
If you need some help, call us on 0800 145 6789
†
or go to bt.com/producthelp
If you need some help, call us on 0800 145 6789
†
or go to bt.com/producthelp
If you need some help, call us on 0800 145 6789
†
or go to bt.com/producthelp
If you need some help, call us on 0800 145 6789
†
or go to bt.com/producthelp
Offices worldwide
The services described in this publication are subject
to availability and may be modified from time to time.
Services and equipment are provided subject to British
Telecommunications plc’s respective standard conditions
of contract. Nothing in this publication forms any part of
any contract.
© British Telecommunications plc 2015.
Registered Office: 81 Newgate Street, London EC1A 7AJ.
Registered in England No. 1800000.
Printed in China.
* UK's No.1 Phone Brand based on sales. Source: GfK RT UK,
Landline Phone sales, volume and value sales, Jan 2000 - Dec 2014.
†Calls made from within the UK mainland network are free.
Mobile and international call costs may vary.
Designed and produced by The Art & Design Partnership Ltd.
BT Duet 210 (09/15) Issue 1
General
information
Safety
-
Only use the telephone line cord
supplied otherwise your telephone
may not work.
- Do not open the handset or base of
the telephone. This could expose
you to high voltages or other risks.
- Do not stand your product on
carpets or other surfaces that
generate fibres, or place it in
locations preventing the free
flow of air over its surfaces.
- Do not expose to direct sunlight.
- Do not submerge any part of
your product in water and do
not use it in damp conditions,
such as bathrooms.
- Do not expose your product to
fire, explosive or other hazardous
conditions.
Cleaning
Clean the telephone with a damp (not
wet) cloth, or an anti-static wipe.
Never use household polish as this will
damage the product. Never use a dry
cloth as this may cause a static shock.
Product disposal
instructions
The symbol shown here and on the
product means that the product is
classed as Electrical or Electronic
Equipment and should not be disposed
with other household or commercial
waste at the end of its working life.
The Waste of Electrical and Electronic
Equipment (WEEE) Directive
(2002/96/EC) has been put in place
to recycle products using best
available recovery and recycling
techniques to minimize the impact
on the environment, treat any
hazardous substances and avoid
the increasing landfill.
Product disposal instructions for
residential users
When you have no further use for
it, please dispose of the product as
per your local authority’s recycling
processes. For more information
please contact your local authority
or the retailer where the product
was purchased.
Product disposal instructions for
business users
Business users should contact their
suppliers and check the terms and
conditions of the purchase contract
and ensure that this product is not
mixed with other commercial waste
for disposal.
Guarantee
Your BT Duet 210 is guaranteed for a
period of 12 months from the date of
purchase. Subject to the terms listed
below, the guarantee will provide for
the repair of, or at BT’s or its agent’s
discretion, the option to replace the BT
Duet 210 or any component thereof,
which is identified as faulty or below
standard, or as a result of inferior
workmanship or materials. Products
over 28 days old from the date of
purchase may be replaced with a
refurbished or repaired product.
Within the 12 month
guarantee period:
Prior to returning your product,
please visit bt.com/producthelp to
view answers to Frequently
Asked Questions.
Outside the 12 month
guarantee period:
If your product needs repair after the
guarantee period has ended, the repair
must meet the approval requirements
for connection to the telephone
network. We recommend that you
contact BT’s approved repair agent
Discount Communications Ltd on 0800
980 8999 or a local qualified repairer.
Returning your phone
Where possible, pack the product in
its original packaging. Please
remember to include all parts,
including the telephone line cord.
For guarantee purposes proof of
purchase is required so please keep
your receipt.
How many telephones can I have?
All items of telephone equipment have
a Ringer Equivalence Number (REN),
which is used to calculate the number
of items which may be connected to
any one telephone line. Your BT Duet
210 has a REN of 1. A total REN of
4 is allowed. If the total REN of 4 is
exceeded, the telephones may not
ring. With different telephone types
there is no guarantee of ringing, even
when the REN is less than 4.
Switchboard compatibility
This product is intended for use within
the UK for connection to the public
telephone network and compatible
switchboards which support tone
dialling and timed break recall. If in
doubt, please consult your network
service provider.
Switchboard external line
access code
When connected to an internal
switchboard, you may need to enter
an access code e.g. 9 to get an outside
line. So that the switchboard has time
to pick up an outside line, you may also
need to add a Pause after the access
code. A Pause lasts 2.5 seconds.
To insert a pause
1
When storing a number in the
quickdial memory, press the
button in the place you want a
pause inserted.
Recall
The button is used when
connected to certain switchboards
e.g to transfer calls and for some BT
Calling Features or other services
available from your network provider.
R&TTE
This product is intended for use
within the UK for connection to
the public telephone network and
compatible switchboards.
This equipment complies with
the essential requirements
for the Radio Equipment and
Telecommunications Terminal
Equipment Directive 1999/5/EC.
Declaration of Conformance
Hereby, BT declares that this
BT Duet 210 is in compliance with
the essential requirements and
other relevant provisions of
Directive 1999/5/EC.
If you would like a copy of the
Declaration of Conformance, please
visit bt.com/producthelp
User Guide formats
This document is also available in
other formats, such as Large print,
Braille and Audio CD.
If you would like a copy, please visit
bt.com/producthelp
BT Duet 210
Corded Phone
10 11 12 13 14 15
For a Better Future
We’re always looking to make our
products last longer and use less
power, so we don’t have such a big
impact on the environment.
To find out about what we are
doing, visit bt.com/betterfuture
UK’s best selling phone brand*
User Guide
2838 Duet 210 UG [3].indd 9-16 02/09/2015 16:40
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