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Quick Start Guide
Offices worldwide
The services described in this publication are subject to availability and may be
modified from time to time. Services and equipment are supplied subject to
British Telecommunication’s plc’s respective standard conditions of contract.
Nothing in this publication forms any part of a contract.
© British Telecommunications plc 2007.
Registered Office: 81 Newgate Street, London EC1A 7AJ.
Registered in England No. 1800000.
Designed and produced by The Art & Design Partnership Ltd.
Printed in China / Issue 1 / ADP12-07
Answering machine
After following the ‘Getting started’ section, your BT Freelance XD5500 answering machine
will be set to Answer & Record and is ready to start receiving messages. Press
to switch
the answering machine on and off.
You can select one of the pre-recorded outgoing messages – Answer & Record or Answer
Only or you can record your own personalised outgoing message. You can also record
memo messages for other users, screen calls and you can operate the answering machine
remotely. For detailed instructions of all the answering machine features see the online user
guide at www.bt.com/help/userguides
You can play back your messages using the base or the handset and you can access many of
the answering machine features using the handset menu, see Section 2 for help.
Listening to your messages/memos via the base
When you have new answering machine messages, the Messages light on the base will flash.
At the base, press
to hear any new messages, or press and hold to hear all messages.
The oldest message is played first.
During playback, press:
or to adjust the loudspeaker volume.
to pause/resume playback.
once to repeat the current message, twice to play the previous message.
to skip to the next message. Or press and hold to play message at fast speed.
to mark the message for deletion, you will hear “Message deleted”.
to stop playback.
At the end of playback you will hear ‘End of messages. To delete all messages, press delete’.
You then have 8 seconds in which you can press:
to delete all messages; or
to cancel message deletion and restore any messages you have marked for deletion.
Any messages not deleted are saved.
Caller Display and the calls list
You must subscribe to a Caller Display service for this feature to work. Your network provider
may charge you for this service.
Caller Display allows you to see the number of the person calling you before you answer
the phone. The calls list holds details of your last 40 callers, including the phone number
and date and time of the call. If a number matches a stored phonebook entry, the caller’s
name will alternate with the number.
The calls list also alerts you to unanswered calls. When you have unanswered or ‘new calls’,
the icon will flash in the display.
View the calls list
1. Press
to open the calls list. If there are no calls in the list, the display shows
EMPTY
.
2. Press or to scroll through the list. If the icon is displayed, the call was
unanswered; if the
icon is displayed, the call was answered.
3. Press
to see the caller’s number, press again to see the time and date of the call,
press
again if you want to add the number to your phonebook.
Dial a number in the calls list
1. Press
, scroll or through the list to the entry you want to dial and press .
For a full explanation of features and instructions, please see the main
user guide online at www.bt.com/help/userguides
For information on safety instructions,
cleaning, technical information or
connecting to a switchboard, please refer to
the ‘General Information’ section in the full
user guide at www.bt.com/help/userguides
Guarantee
Your BT Freelance XD5500 is guaranteed for a
period of 12 months from the date of purchase.
Subject to the terms listed below, the guarantee
will provide for the repair of, or at BT’s or its agent’s
discretion the option to replace the BT Freelance
XD5500, or any component thereof, (other than
batteries), which is identified as faulty or below
standard, or as a result of inferior workmanship or
materials. Products over 28 days old from the date
of purchase may be replaced with a refurbished or
repaired product.
The conditions of this guarantee are:
• The guarantee shall only apply to defects that
occur within the 12 month guarantee period.
• Proof of purchase is required.
• The equipment is returned to BT or its agent
as instructed.
This guarantee does not cover any faults or defects
caused by accidents, misuse, fair wear and tear,
neglect, tampering with the equipment, or any
attempt at adjustment or repair other than through
approved agents.
This guarantee does not affect your statutory rights.
For further information within and outside the 12
month guarantee, please refer to the full user guide
at www.bt.com/help/userguides
Product disposal instructions
The symbol shown here and on the product means
that the product is classed as Electrical or Electronic
Equipment and should not be disposed with other
household or commercial waste at the end of its
working life.
The Waste of Electrical and Electronic Equipment
(WEEE) Directive (2002/96/EC) has been put in
place to recycle products using best available
recovery and recycling techniques to minimise the
impact on the environment, treat any hazardous
substances and avoid the increasing landfill.
Product disposal instructions for residential users
When you have no further use for it, please remove
any batteries and dispose of them and the product
as per your local authority’s recycling processes. For
more information please contact your local authority
or the retailer where the product was purchased.
Product disposal instructions for business users
Business users should contact their suppliers and
check the terms and conditions of the purchase
contract and ensure that this product is not mixed
with other commercial waste for disposal.
R&TTE Directive & Declaration
of Conformity
This product is intended for use within the UK for
connection to the public telephone network and
compatible switchboards.
This equipment complies with the essential
requirements for the Radio Equipment and
Telecommunications Terminal Equipment Directive
(1999/5/EC).
The Declaration of Conformity is published on
the website http://www.suncorptech.com/bt
General information
A full user guide can be downloaded in PDF format
from www.bt.com/help/userguides
Please consider the environment before printing.
BT Freelance XD5500
Troubleshooting
Most problems are caused by something very simple and can be fixed with a few simple checks:
Make sure both the mains power adaptor cable and telephone line cord are plugged into
the correct sockets and plugged in at the wall.
Make sure you use all the cables and batteries that came in the box, not those from a
previous product.
If you experience poor speech quality or interference, make sure the product is not
located too close to other electrical appliances. This can also help improve the handset
range from the base.
Make sure you charge the batteries for at least 24 hours before first use to ensure
maximum battery performance. The charge capacity of the batteries will decrease
over time.
Using your BT Freelance XD5500 on a broadband Internet enabled line?
Remember to plug the phone into the wall socket via an ADSL microfilter if you have
broadband Internet on your phone line, otherwise you may have problems with this
product and your broadband service. Additional BT ADSL microfilters can be purchased
from www.shop.bt.com
This guide can
be recycled.
8521 Freelance XD5500 QSG [2].indd 2 20/12/07 12:03:12
2

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