Help 66
Questions about your bill
Please see the phone number shown on your BT bill.
Calls to 0800 numbers made from within the UK mainland network are free.
Mobile and international call costs may vary.
Phone doesn’t work
• Have you activated the batteries correctly? See page 8.
• Check that the mains power is correctly connected.
No dial tone or line cord error message displayed on screen
• Is the telephone cord plugged into the base and phone wall socket?
• Check that the mains power is correctly connected.
• Only use the telephone cord supplied with the phone.
Can’t make or receive calls
• Check that the mains power is correctly connected.
• The batteries may need recharging.
• Check that Outgoing calls control is not active – see page 21.
• Has there been a power cut? If so, place the handset back on the base for ten
seconds and try again. If it still doesn’t work, disconnect the batteries and mains
power for ten minutes, then reconnect and try again.
